Pengguna Tetamu
21 Julai 2022
We have travelled to Thailand 8 times and have really enjoyed Thai’s helpful, friendly and hospitable nature a lot in the past, but not in this accommodation this time. In Centara Villas, the reception couldn’t help with things to do in Phuket, didn’t provide any info about the shuttle bus to their sister Centara hotel until I asked, couldn’t provide any information about the local public bus, just saying there isn’t any - but we did see the public smart bus running on the street multiple times. I asked for a knife in our room to cut passion fruit, the answer was no, as they don’t provide knife to any customer, this is really strange, we have travelled to over 70+ countries, not a single accommodation refuses to provide a knife to the guest. We booked a taxi from the reception to the airport, we were told it’s 1300 baht. It was a lot dearer than market price but it was going to be a luxury limousine taxi service from the hotel, not from the street. But what actually turned up was just a minibus! The reception lied about this taxi service. When we were checking in, someone was singing Karaoke in the restaurant area with really poor voice and poor but loud stereo system, it sounded terrible but we could still hear it in our bathroom till very late, it was so disharmonious with this quiet and private holiday resort.
The hotel is built on a cliff, the room is nice, and so is the view into the ocean, but it’s really in the middle of nowhere, there is no shop or restaurant nearby, plus the hotel doesn’t provide shuttle bus to downtown area – only their sister resort which is similarly isolated. You can only hang around in the hotel, you can’t go anywhere without a car.
Getting to or from our room required a difficult walk up a lot of stairs, and there was a similar walk down to the swimming pool. This place is only for people who are young and fit.
We won’t come back here again.
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