The Customs House Inn

A lovely historic building. Our room was immaculate with tasteful decor. Quiet and private, with plenty of food options within walking distance.

I loved the history. Nice big rooms great location It would have been nice to have some seating outside.

Beautiful Historic refurbished building. Doug the Innkeeper was very accommodating and shared the history with us on the building. Location is right on the water and a short walk to dining options. Great stop over place if you are catching the ferry from Caribou. Would not hesitate to recommend Customs house to anyone!!

Great atmosphere but breakfast not included as per advertised. East to obtain off site and refunded accordingly

An impressive looking stone building. The room was large, bright and clean and included a mini-fridge and Keriug coffee maker with plenty of pods. The location is terrific, near the quiet end of the walkable waterfront area. We had noted in other reviews that breakfast was not currently offered so brought along some instant oatmeal and spoons so we could enjoy “slow mornings” with coffee in the room during our 2 night stay. When researching were to stay it appeared that accessible accommodations in Pictou are minimal. We chose an accessible room presented on ******* (booking engine linked Custom House Inn website) it appears that information was not transmitted to the innkeepers and were assigned a 2nd floor room. However, upon talking to another couple who arrive for the contactless check-in about the same time they were assigned the 1st floor accessible room, they were agreeable to make a switch, so we made a call to the innkeepers and solved our problem. (Thanks so much to that couple for being so accommodating!). If you are looking for a truly accessible room, be aware that the toilet is extremely low and the grab bars are not placed to allow for leverage when rising. Also be sure to email and advise the Inn directly of need for 1st floor accessible room. We did miss the chatting with others and the innkeepers that make the Bed and Breakfast experience but all in all would recommend the Custom House Inn for being exceptionally clean, comfortable and the location.

Beautiful building in wonderful location. Able to easily access downtown Pictou and its wonderful harbour area. Had to walk up to the second floor so speak to the owner if you have any accessibility issues. Free and easy parking on site.

Loved our stay here. Great property and room, pleasant staff and a great area to walk around and grab some food.

Nice spot! Huge room with 12-14 foot ceilings and tall windows to match. Very airy. We were rained in one day and the room size made all the difference. Beautiful king size bed, but only two pillows. We bought two extra at the nearby Walmart, we could use them at home anyway. Key was on the office door in n envelope with receipt and instructions to leave it in the lock when we left, too easy! We appreciated the quick check in. Yes, We'd go back here.

A beautiful Historic Inn that needs a little TLC in our room We enjoyed our stay but was disappointed that breakfast wasn’t available but we were compensated