Hotel berhampiran Mendalgief Retail Park, Pillgwenlly

Stayed here to visit Comic Con Wales 2022. Check in went smoothly, keys picked up from reception. Vending machines at reception and told about nearby Lidl and Asda. On arrival to the room I found the room very hotel. Room was pleasant for the price with a large double bed, desk and wardrobe. En suite bathroom pod which contained toilet, shower, mirror, bathroom shelf and sink. Mentioned at reception I needed a fan that night. Receptionist seemed to be in the process of being trained up by other receptionist. He was quite distant. Had to email reception a few hours later as no fan had been provided and another receptionist brought the fan up. Shared kitchen/TV room very clean with lots of facilities. Building very safe as key fob used around 4 times in the building to get to room. The walls are paper thin and I could hear the room next door's conversation from 7am on the Saturday which was very irritating as I didn't have to be up for my event until later. The room next door were stomping around and slamming doors. Even for the price, I would expect a shower I could get washed properly in. It was difficult as the shower pressure was very low and only a small trickle of water came out. Toiletries provided. Sheets were not changed during my 3 night stay nor were the bins emptied. There was no toilet brush which is basic hygiene. Top shelf of desk had not been cleaned and was very dusty. Apart from that, room very clean. Location excellent for local supermarkets, bingo Hall across the road and only a 5-10 taxi ride from the city centre and train station. A hairdryer was provided. All in all, excellent value for money and low price but a shower that enables proper washing is a basic human right and the very low water pressure needs to be addressed. The rooms and building need air conditioning due to the extreme heat in the summer.

Very clean and decent hotel. Rooms are bit small but they are super clean, tidy. Rooks has a table and chair to work with and nice comfy bed. Free parking. There is a McDonald’s and KFC next door. Also subways if you fancy.

Family funeral meant a short notice trip to the Cardiff area, my usual list of hotels was thrown out due to two Coldplay concerts which wiped out accomodation for a significant distance on those dates. Luckily booked a room here - and though aware of the site had not used this as a stopping off point before - indeed had not tried Days Inn sites before. Pleasantly surprised by the facilites which, akin to Travelodge or similar I would say, were very good and perfectly adequate for the one night stop over. Reception staff very welcoming and efficient. Room (Twin) was very clean and well set out, pat on the back to housekeeping staff who had obviously paid attention to detail. Basic refreshments in the room were fine and slightly better than the norm with bottled water available. Temperature over night was comfortable and noise (despite being just off the M4) was fine. Costa and McDonalds plus a couple of other caterers are next door so fine for grabbing light meals. Wifi was fine, but TV signal very poor and most channels not really watchable - so a move to cable or an aerial upgrade needed I would suggest. Would certainly have no worries about booking here again and felt it was good value for money (though the late booking and concert pressure on accomodation in the area had moved the cost up somewhat.....dynamic pricing as with other chains such as Premier Inn etc.)

Very Nice hotel for a family between Cardiff and Newport. Cardiff city center is just 20 min drive and a meat restaurant is just 3 min drive which makes a good family supper. Rooms are cosy and clean. All the amenities are included. Breakfast is included in every booking and can’t be canceled, but it seems very good for me for being not continental one . Variety of food is just eggs and beans in case the visitor doesn’t eat pork. Corn flakes are available . I like this place as we need to have a stay there every few weeks.

Trip was booked as I was meeting someone at the mooring of my boat nearby. excellent location, and had opportunity to play tennis an swim, I also took advantage of the beautician having a manicure ready for an interview... im extremely pleased with the stay, room 51 was perfect for my requirements room 47 was lovely for my daughter. I will stay there again.

What a wonderful place! We weren't meant to go here but the restaurant we had booked for our Girls Christmas lunch had closed down. Littlest Foodie found this place and as soon as I checked out the website and saw the Alpine Specials menu and the photos we had to give it a go. We weren't disappointed. As soon as we stepped inside we could have been in a Swiss Chalet. LF & I arrived first so had a hot chocolate & Baileys by the fire whilst we waited for Eldest Foodie. The Fräulein's looking after us were so lovely and the experience was made even better with them being in traditional style Swiss dress. We were able to mix and match between the menus and the food was great. Being a large establishment made up of different smaller rooms on split levels makes it feel so intimate and cosy. So we will be visiting again very soon. Hubby & I will stay over then in one of the cosy looking rooms which are very reasonably priced. Thank you everyone & we all wish you a very Merry Christmas

It is not the hotel thats the problem but the hotel owner/ manager. Not only was he blunt but his customer service is appalling. His staff was coping very well but he had to interfere under mining them as well as us ,as guests I am a 62 year old married man and being told that now hes got our money he can order us out, i dont think is the correct attitude to have dealing with his guests and this was before we even got our room keys. If it wasnt for customers as myself his business wouldn't survive and after the covid epidemic , you would think he would take more appreciation than putting people off to stay at his hotel I have travelled the world and never done a review before but i couldn't let future guests be dealt with in such a disrespectful manner as this hotelier treated me