Hotel berhampiran Piazza Sant’Omobono e Chiesa di San Pietro in Palude, Pisa

We had a twin room for 2 nights at the beginning of our holiday and 1 night at the end of our holiday. The first part of our stay was ok -- at least there was a split type air conditioner that worked! (though I could see the air con itself was very dusty!). The bathroom was very congested, shower cubicle, toilet and bidet packed together. One couldn't even sit properly on the toilet! The second part of our stay was much worser -- the built-in type air conditioner was not working. We opened the window but it was still too noisy at almost 12:00, we could hear people talking downstairs. It was too hot so we could not sleep well. Besides, the bathroom was even smaller -- there was no proper shower cubicle, just a shower curtain, so you could imagine that after a shower, the whole bathroom was like flooding! Again, as it was small, one could hardly use the toilet properly and needed to be extra careful not to be hit by tower rack and sink worktop. To conclude, even if the location is close to Pisa Central station, while paying at this price, I would not recommend it.

We stayed in Pisa for one night. The communication with the hotel was excellent even though I reserved the room just a few minutes before arriving. The staff was wonderful, both at the front desk and at the breakfast buffet. Based on the Staff's recommendation we found also a great restaurant nearby. The breakfast was very nice, good quality local products, the check-in and out process was fast, and the room was clean and comfortable. I would definitely stay there again.

The hotel is relatively close to the airport, but far from the city, the hotel room does not provide anything (no water), it takes about 15 minutes to walk out of the small supermarket, in fact, all good.

Non era la prima volta che soggiornavo all'Eden Park, sicuramente sarà l'ultima. Il posto è in posizione strategica, gli spazi esterni sono anche buoni. Non si può dire lo stesso delle case interne, trasandate, vecchie e con poca manutenzione. D'inverno limitano l'uso del riscaldamento a poche ore al giorno, anche se fa freddo dentro e fuori. L'esperienza si è fatta paranormale dal momento in cui comunichiamo il late check in al telefono e non ci viene mandato nulla. Arriviamo sul posto senza accessi alla struttura e non abbiamo modo di entrare nella nostra camera, pagata in anticipo. Questa situazione mi obbliga a prenotare un altro albergo all' 1 di notte, e meno male che lo abbiamo trovato. La mattina dopo ci rechiamo sul posto per ricevere spiegazioni, il personaggio alla reception dice che abbiamo ragione ma non ci chiede scusa per l' accaduto. Ci propone di passare la seconda notte gratis in struttura e addirittura sembra ci abbia fatto un favore ad averci rimborsato senza penali ma, visto l' accaduto, mi sarei aspettato che mi venisse proposto il rimborso del costo dell' hotel della prima notte. Ciò non solo non accade ma spinge il receptionist a negarci qualsiasi tipo di rimborso e questa negazione ci viene comunicata in maniera ostile, dicendoci che saremmo potuti rimanere lì anche tutto il giorno ma non avremmo ottenuto nulla. Per fortuna è intervenuta l' assistenza di booking che ci ha rimborsato della differenza tra il costo di questa specie di residence e dell'hotel che ci ha gentilmente accolto, anche se non era stata in nessun modo colpa loro. 5 stelle per l'assistenza booking, Eden park inqualificabile

We traveled to hotel end of June / beg July. We arrived late so restaurant just closing. We then had a very poor dining experience at a local bar and vowed not to return there. We had very helpful hotel reception staff from Fabrizio and Serena who helped us so much during our visit. We would like to commend some very special staff in the hotel: Laura, Beatrice, Gabriel Senior / Gabriel Junior and Flavia who made our stay brilliant with their happy faces and helpfulness at Breakfast and Dinner (when we dined there.) Special thanks to our room lady who helped sort our room daily and who went beyond her job and sorted out our balcony lounger. Pool was wonderful - beach was great / sandy - took some travelling out to get to swim. Had a lovely few nights with pianist in bar where Savioure was a brilliant master of the bar - listening to all stories and could make a great Martini. Take care to make sure you click on / off any buses using credit cards and also dont forget to validate your train tickets as can be a pricey fine. We had a great holiday. Thanks to all xx PS Taxi arrangements (airport transfer) through hotel are very unreliable though so although prices quoted at hotel are not valid and paid extra on arrival and hotel bookings unreliable as our return home, the taxi never arrived despite checking with hotel x2 prior to departure so required another company to get us to airport.

Kakitangan yang mesra dan membantu. Hotel baru yang bagus. Tempat letak kereta adalah percuma semasa tempahan dan ditunjukkan di tapak, mereka mahu kami membayar 18 euro setiap malam. Kami diberitahu bahawa ini adalah ralat tapak dan memerlukan sedikit usaha, tetapi kami akhirnya menjadikannya percuma. Sayang sekali sebagai pelanggan membayar kerusi berjemur di pantai hotel

This hotel has comfortable spacious rooms and a good bathroom. On the one hand the hotel looks luxurious and businesslike, but on the other hand it also lacks a bit of atmosphere and the rooms (although in perfect condition) even come across as a bit dated. We weren't too keen on dinner here, but given the isolated location of this hotel, there are very few other nearby options. The location is clearly aimed at people with a car: we arrived by train and that was an unpleasant and somewhat dodgy walk. (would prefer not to do this in the dark). The service is excellent, as agreed a taxi was arranged for us on time the next morning.