Hotel berhampiran Calvary United Methodist Church, Pittsburgh

The staff were all very friendly and knowledgeable. The continental breakfast was decent, but not great. The location is fantastic if you're in town for a ballgame. However, my room was at the very north end of the hotel near the highway and the road noises at night was pretty bad/loud due to the elevated roadway. The reason for my terrible rating on cleanliness is that when I turned down my sheets, I had black flecks of something all in my sheets, as well as a long dark hair under the top sheet I could see. Additionally, I had some sort of dead bug on my side table. It looked like potentially a bed bug, so I didn't get much sleep the only night I was there. I'd recommend this hotel to stay at with a few caveats of asking for a room on the south end of the hotel as well as checking your sheets as soon as you get into your room.

This is a nice old hotel that reminds you of yesteryear. The front desk folks were awesome, as well as the bar staff. The location is great if you’re okay with a short walk to the Pirates ballpark or Market Square. Restaurants just outside the door. My issue with this place which is why I rated it average was the maid service….or better stated, the lack of maid service. This is not one of those places where they only come by every other day. Check in is day 1, on day 2 I get to my room that evening and it was not made up, called the desk and they offered to send someone up and said they comp some Bonvoy points. I was tired and passed on anyone coming up that hour. She said she leave a note for housekeeping. Day 3, again no room service…called and talked with the same lady, she said she comp some more points, and ensure the housekeeping manager was made aware. Again I was too tired for anyone to come up that evening. Day 4 yup you guessed it, no room service…once again I was told I’d get comped a few more points. And thus time the on duty housekeeping manager and two housekeepers came by…I needed towels and smelly trash removed. The manager said she wanted to make it up to me and said she’d send up a couple beers. No beer showed up, another empty promise. In total I was comped just 500 points. I expected at least 500 for each occurrence. I’m going to notify Marriott of my disappointment. Human error happens, it how the establishment responds and resolves those errors that really count.

I've stayed here more than a dozen times, and this hotel has a lot going for it: friendly staff, great location, cool building, nice gym and amenities, it's absolutely failed in one area each and every single time: housekeeping. Whoever is in charge of the housekeeping here needs to be replaced. The biggest problem is them just ignoring you. I've gone out for the whole day, just to come back to an untouched room - there's even times where I've asked, even begged at times, for them to clean my room, only to come back to dirty towels on the floor and an unmade bed every time. They simply refuse to do to it, despite promising me to my face that they would. I don't think I've ever come back to my room and it was made up. It's almost like housekeeping here is completely non-existent. Here are some more housekeeping failures: - I've checked into a room before, only to find a bunch of dirty towels from the previous guest hanging on the back of the door and on the bathroom floor. - The supplied body wash and shampoo is almost always empty. - I asked for an extra blanket, only for housekeeping to tell me: no, they don't do that. - I've asked for my towels to be refreshed while out, only to come back to a pile of new towels on the floor inside my room. - The bathroom showers are not thoroughly cleaned, and a lot of times, pretty gross. - They never refill the coffee or the cups. (I'm not kidding, I bring my own cup and pods now). A hotel charging upwards of $500 a night should not have these issues. For that, I expect my bed made and new towels daily. Is that too much to ask for? At the Industrialist, it absolutely seems to be. Whoever is in charge of housekeeping sucks big time. I'm sure they'll post the usual: thank you for bringing this to our attention. We'll do better. But I can promise you they won't. I've been told that by the hotel in person, many times, only to have them fail the very same day. Also, just want to point out, as much as I despise the lack of housekeeping here, the attached bar, staff, and location make me put up with it. They do great, but their housekeeping is horrible.

Location was great. Hotel was nice and clean. Service was better than good. Strange layout for a hotel. I was quoted one night for $112 by Trip.com and yet was billed $161. How does that work?

I booked this for a business trip, out of convenience to be able to walk to my office. Facilities were decent. I did not interact with hotel staff very much, but those interactions were pleasant. Room itself felt a bit dated, but served its purpose.

I stay at hotels that offer kitchens because I have food issues and I have to say the kitchen was so well appointed. I was so pleasantly surprised. Also the set up of the room is so well thought out to optimize comfort and utility. Loved the stay. Street parking, if you don't use the hotel parking, is extremely cost effective and easy if you download any of the Pittsburgh parking apps. Breakfast, according to my husband, was just okay because all of the food was cold and the quality was mediocre, at best. Also, be careful when you exit their driveway. It is a no right turn, but there is no sign posted. We actually saw a person make a right heading straight for head on traffic. Fortunately we stopped him. Very dangerous!! On a side note, one staff member was not overly friendly, but all of the rest were. The unfriendly one was curt and efficient. She did seem to struggle with being friendly. I didn't mind.

This used to be my favorite place to stay when I was in Pittsburgh on business. First, I do not like that Hilton has changed their policy to a $10 credit for breakfast instead of free. I am a diamond member and I should not have to pay for breakfast. Besides, the breakfast buffet has taken a downturn. Eggs are like rubber!! I am supposed to get a $10 credit each morning, I did not get the credit. Once my corporate card is billed, I cannot fix a billing issue. Next, every night I would get disconnected from my internet every few minutes. Then I would wake up in the middle of the night very hot, the AC turned off due to what must be a motion detector!! There is Marriott property two blocks away. I guess I will be changing hotels on my next visit in June.

Send your child to the University of Pittsburgh, Johnstown, and choose this hotel. After more than half a month of experience, I feel very good, and at the same time, I also feel the friendliness and kindness of the American people to the Chinese people. Johnstown is not so convenient to get around by car. The hotel service staff kindly arranged for their colleagues' cars and said there was no charge. How can this be OK? I will still express my heart and arrange the vehicle. I am very grateful to my guests in this foreign country. Next time I come, I will still choose to stay in the hotel again.

I was surprised at how much I liked this hotel. Our room was great. It was spacious clean and comfortable. The front desk was pleasant and helpful. Honestly the person working the front desk was beyond cheerful despite being very busy. Clearly some kind of event was happening. Parking was also a breeze. Breakfast was standard hotel fair but good nonetheless. We sat on the patio for breakfast which was nice. The location was great. I will definitely stay here next time we are in Pittsburgh.