Courtyard Dallas Plano in Legacy Park Reviews

Needs updating and room smellled.

Great hotel

Loved it!! Good location, beautiful courtyard.

Good service, and the position of the hotel is very good too.

friendly staff

Clean, tidy, quiet, convenient parking, but the network is poor

Walking into the hotel, it was presentable, clean, staff was very polite. Making my way up to my room, the elevator was very noisy, making it sound like it was not fully operable (I did use the stairs most of my stay). There was a mild musky odor like moisture or humidity in the hallway. The ice machine on my floor wasn’t working. There was trash in one of the trash cans in my room.

It was difficult to find this hotel and I was very disappointed when they told me they would not be opening the restaurant for dinner or breakfast the next day, since they were not busy enough. I purposely chose them because they offered the convenience of dining in. I did find the room to be very clean, quiet and comfortable.

Convenient for a one night stay. Easy walk to a holiday party at the near by Marriott at the Legacy.

I booked over a month in advance or several weeks and was assigned a handicap room. They did not inquire if I objected to this type of room, just assigned. When I complained, said they were sold out, sorry! Sorry is unexceptable.

Property was clean and up to date. Staff was kind and efficient.

Comfortable stay! Unfortunately the jacuzzi was not working. Staff was super friendly and helpful!

Clean, well kept hotel. The rooms are a bit dated but still very comfortable.

The hotel was amazing the people at the front desk always greeted us coming and going rooms bathroom we're very clean in the bed was very comfortable.