Hotel berhampiran Ann Taylor, Pleasanton

Perfectly serviceable hotel right off the highway. Staff weee very nice and the room was very clean, even if it was a bit old. If you’re using it as a stop in the highway it’s great, but a bit far from the city if that’s your goal. Would stay here again for sure.

Arrived on cold, rainy day and upon entering room, we turned on the heater to warm up. It didn't work, nothing. House cleaner tried to get it to work. Nothing. She called maintenance and within 30 minutes we had a brand new heater the quickly warmed up the room.. Although next to a freeway, by turning the fan mode to ”constant”, it acted as white noise and we hardly heard to freeway noise which allowed us to sleep very soundly, especially during the night since my wife was having surgery the next morning. Room was VERY clean, bed (for us) VERY comfortable (firm but yet not hard). Bathroom and shower were clean, even had a rubber bath mat. One of the best BW's we have stayed in. Although different people will have different expectations, we don't understand why some reviews are negative since we could not find anything to complain about (as we usually do.....!). Highly recommended as a basic, clean and well run hotel. .

아침식사가 포함되어있어서 식사할 수 있었음 다양한 메뉴들을 뷔페처럼 먹을 수 있었음 근처 아울렛을 사용하기 위해서 잡은 숙소로 그렇게 멀지 않고 좋았음.

Worst stay ever. This was a reminder that I should ALWAYS check TripAdvisor reviews. We cut our stay short because we just could not stomach staying for our entire reservation--and only stayed as long as we did because we had medicine being shipped to our destination. When that package arrived, we left. On our arrival, we had a heck of a time getting the door open. Each entry required a swipe, pull & rattle the door handle, swipe again, pull handle toward you, push back will pushing handle down. Yes, every. Single. Time. we had to do those steps. When we first entered the room, there was an empty vodka bottle in the cupboard, the kitchen trash was full of empty beer bottles & garbage, and the dishwasher had undissolved soap and the most DISGUSTING funk and gunk inside. The surfaces did not appear wiped down in living room or kitchen. {We used Clorox wipes to clean surfaces and every wipe came away with something on it.} Thank goodness the sheets & towels smelled fresh. The hallway smelled musty -- and, each night, we could always smell another resident cooking their fish dinner. The bed was extremely uncomfortable and worn out to the point of any movement by other person in the bed resulted in the other person also moving around. On day three (remember, we were waiting for medicine delivery. Never would have stayed this long otherwise), I went to exchange the towels. Desk staff was on phone but tried to help me while staying on the phone. I was told to put the dirty towels in the wash bin and then I was told that there were not any clean towels to give me. I should have been told this BEFORE returning old towels. I had not showered yet and I was glad I brought a towel to use by the pool so I could at least shower before going out for lunch meeting. I was told new towels would be brought to our room. When I returned three hours later, the replacement towels were not there . I went back to the desk and was told ”They took all the clean towels” then the desk clerk vanished for a few minutes and did return with the towels. On day four, the fan & light in the shower/toilet room went out. When we went to the lobby to report this to the front desk: (a) Staff was so congested & ill that he should not have been working; (b) Staff said he'd tell maintenance but offered nothing in the way of a solution (change rooms, flashlight, credit). On day five, after five of our planned nine-night stay, our package arrived and we checked out early. That day's desk staff was the first staff person who made us feel HEARD and tended to; she was WONDERFUL. She apologized profusely for the problems, adjusted our stay-rate so we were not punished for checking out early, and said she'd look at getting us an additional credit for the poor condition of the room. Shame on me for not checking TripAdvisor and for assuming this Extended Stay America was at a level of quality as others we'd seen.

Excellent location. Clean and spacious room. Breakfast was excellent. The check in service was speedy. The receptionist was very nice and helpful. I stayed overnight for a business trip and was very impressed with the level of service offered at the Hyatt in Dublin.

My GF and I really enjoyed this Hotel (again) after doing a quick little trip to Wente Vineyard and other wineries for some wine tasting. The rooms are laid out well and appointed with helpful modern accessories. The bathroom and shower are fantastic and well-equipped with some really nice proprietary shampoo and body soap. The bed comes with nice linen and comforter. The A/C system works extremely well and the refrigerator is fine for storing drinks. Parking is spacious and the staff at the desk in the lobby is always very helpful and efficient. Very convenient location and easy on/off access to 580.

Stay for 7days. Room cleaning is non-existent only when requested at the reception. Doesn’t worth to order Breakfast.

I was in town from Michigan for a funeral I’m familiar with the Bay Area but had not been to San Ramon before I decided to stay because of the good reviews & so glad I did. Hotel was beautiful & room was clean. They also have EV parking which was so convenient. I didn’t end up eating at the hotel breakfast but it all looked very good & dining area was spotless. Should I return to CA, this will be my go to hotel

Stayed here one night in business. Very nice Hilton Garden Inn. Appeared to be recently renovated. Hallways, lobby, and rooms in great shape with good style. Room was spacious with a well-organized closet, lots of storage, a large desk and comfortable work chair, and lots of plugs. Shower was clean with good water pressure. Internet was fast. Service was pleasant. Suburban location, so not much to walk to, but a number of good places to eat within a short drive. Would happily return.