Hotel berhampiran Hema, Poitiers

My arrival was very late at night and the front door was closed and I could not find a door bell so I had to call to the hotel in order to get in. However, staff was very friendly and spoke good English. My room was very clean and spacious. Extra points for the comfortable bed. I slept like a baby! I had a very quiet room. Breakfast was wonderful and delicious and all Covid-19 restrictions have been taken into account. There was free wi-fi and the location was only two blocks from the City Hall. I found it very easy to walk everywhere. What I especially liked, was the environmentally friendly approach e.g. there was not automatically offered cleaning of the room every day, which is great. I can use the same towels for several days. I had an early train to Paris and the staff reserved me a taxi and I was able to have breakfast even it was not officially open yet. The service was excellent and I would stay there again and recommend this hotel.

Disappointing stay here is putting it mildly - we booked a king suite at a not low rate, and the ”sitting room,” adjacent to the bedroom had an old broken sofa bed that could not be folded closed, thus making it impossible to use as a place to sit - in addition it had a cigarette burn hole on one cushion, and the thin carpeting was stained in a number of spots. The unadorned drab rooms were reminiscent of a prison waiting room with the cheap carpeting and plain beige walls. We had booked this hotel especially to have a/c and the small wall air conditioner for the bedroom was worse than useless. In fact, we turned it on, closed the door, and came back two hours later to find the bedroom warmer than the sitting room, which had no a/c. When I mentioned it to reception, there was little response. But perhaps the crowning insult was the afternoon desk clerk (British accented), who, when we asked for two glasses for a bottle of wine we purchased at the shop next to the hotel, refused our request, saying at first she didn't have any glasses (there is a bar at the reception desk with a shelf of glasses about three feet away in plain view) and then telling us that she couldn't give us glasses because the hotel patrons ”steal them or break them and imbed shards of glass into the carpet and the maids get injured.” When I said I had never heard of such a thing, she said it is ”common in France.” We've traveled many years in France and other European countries and this was a first. To be fair, when one of us went back down to reception to beg for a bit of ice, she relented and gave us two glasses, saying she could get in trouble for doing so. The good - breakfast was a good value for 15euros. The morning reception worker was very cheerful and willing to point us in the direction of the sights in Portiers. Location was great. There are other hotels nearby - I'd check them out before booking this one.

The hotel is very central in this delightful town. Loading and unloading is easy in the one way street but parking is a short walk away in a public car park, which the hotel will pay for. built inside what was a monastery it has interesting internal architecture and our rooms were two story with the bed up some stairs. This might not suit everyone but otherwise very well equipped and a good breakfast.

Had very low expectations because of all the bad reviews. However it's not that bad or I was lucky. The room was small (but it's normal for an Ibis) but fortunately there was no street noise or serious malfunctions. The room wasn't too hot although it was +30 degrees outside. The bed was comfortable. Can't comment on breakfast. It was a bit odd but nobody on the front desk spoke any English. I know I'm in France but this is an international chain hotel in a touristic city (Poitiers is very nice and underrated, by the way). One more thing - my stay cost me 25 EUR. If the price was 2-3 times higher, perhaps I would be more picky.

Décevant, PAS COMMERCIAUX!! J'avais réservé 3 chambres du 28 au 30 décémbre derniers et ai été prélevé de la somme à payer le 24 décembre . Le 29 décembre, j'ai dû annuler une chambre pour RAISON DE COVID et ai naturellement demandé le remboursement.... et il m'a été répondu que le tarif dont je bénéficiais était non annulable et non remboursable jusqu'à 5 jours avant l'arrivée Depuis quand PEUT-ON PREVOIR UNE PERSONNE POSITIVE JUSQU'A 5 JOURS AVANT L'ARRIVEE....... et on m'a proposé A TITRE EXCEPTIONNEL le 11 JANVIER un report AVANT FIN FEVRIER 2022.....

I really like the old lady at the receptionist. We arrived in the morning with our luggage while the check-in time is after 3pm. We called the receptionist to ask about leaving them at the hotel earlier. The lady was very kind, cheerful and helpful on the phone. She even helped us to check in way earlier, at 10am. She is the reason why I instantly thought about writing the review here, which I rarely do. The room exceeded our expectations. We have our separate beds, clean and bright bathroom + toilet, kitchen with all the necessary utensils, a fridge, a stove. All the staff we met at the hotel are really professional with highest degree of caring. Highly recommended!

Superbe expérience, venu une nuit pour le travail, très bon accueil, personnel sympathique, Parking gratuit avec une grande plaque pouvant accueillir un bus ou un poids lourd ce qui était mon cas Literie très confortable, petit déjeuner correct et prix raisonnable ( 9.90€) Proche d'une zone commerciale Le petit plus de la boisson et le décapsuleur offert très appréciable

Hôtel bien pour une nuit pour 2 adultes et un enfant. Le lit enfant est un lit junior donc assez petit en taille. La lunette des toilettes tape sur le porte savon qui est trop long, il n'est pas adapté... Dîner très bien. Nous avons bénéficiés d'une offre promotionnelle pour le dîner du soir, 1€ le repas enfant et le petit déjeuner enfant gratuit ! La réceptionniste remets un sac cadeau à l'enfant à l'arrivée, c'est sympa.

Excellent hotel service fantastic and value for money, Will use this hotel in the future, it’s very very clean and they look after a little white cat who is a stray every time we stay it’s outside waiting for food, they are very kind to look after it.