Hotel berhampiran ISFAC, Poitiers

I really like the old lady at the receptionist. We arrived in the morning with our luggage while the check-in time is after 3pm. We called the receptionist to ask about leaving them at the hotel earlier. The lady was very kind, cheerful and helpful on the phone. She even helped us to check in way earlier, at 10am. She is the reason why I instantly thought about writing the review here, which I rarely do. The room exceeded our expectations. We have our separate beds, clean and bright bathroom + toilet, kitchen with all the necessary utensils, a fridge, a stove. All the staff we met at the hotel are really professional with highest degree of caring. Highly recommended!

Véritable prouesse architecturale, accueil très professionnel. Petit déjeuner ok, quoique sans doute en manque de places en période de forte affluence. Une réserve sur le restaurant, certes cadre magnifique, mais le formule à 39€ n'est pas très qualitative (mélanger de la purée et des petits pois avec un minuscule morceau de pigeon, c'est incompréhensible).

My wife and I stayed here for 3 nights, left the car in the hotels secure car park and explored the city on foot, the centre being pedestrianised. We were really pleased with the hotel. Friendly and helpful staff who spoke good English, very clean and large room with a good shower in the bathroom. Plenty restaurants nearby, across the road is Taco & co who do love tasty carry outs or eat ins, their chicken is finger lickin good ! 5 minutes walk takes you to Mekong Pacific, an authentic Chinese restaurant ran by Mr Duc, a very nice man. We will stay here again next time we visit Poitiers

Décevant, PAS COMMERCIAUX!! J'avais réservé 3 chambres du 28 au 30 décémbre derniers et ai été prélevé de la somme à payer le 24 décembre . Le 29 décembre, j'ai dû annuler une chambre pour RAISON DE COVID et ai naturellement demandé le remboursement.... et il m'a été répondu que le tarif dont je bénéficiais était non annulable et non remboursable jusqu'à 5 jours avant l'arrivée Depuis quand PEUT-ON PREVOIR UNE PERSONNE POSITIVE JUSQU'A 5 JOURS AVANT L'ARRIVEE....... et on m'a proposé A TITRE EXCEPTIONNEL le 11 JANVIER un report AVANT FIN FEVRIER 2022.....

Disappointing stay here is putting it mildly - we booked a king suite at a not low rate, and the ”sitting room,” adjacent to the bedroom had an old broken sofa bed that could not be folded closed, thus making it impossible to use as a place to sit - in addition it had a cigarette burn hole on one cushion, and the thin carpeting was stained in a number of spots. The unadorned drab rooms were reminiscent of a prison waiting room with the cheap carpeting and plain beige walls. We had booked this hotel especially to have a/c and the small wall air conditioner for the bedroom was worse than useless. In fact, we turned it on, closed the door, and came back two hours later to find the bedroom warmer than the sitting room, which had no a/c. When I mentioned it to reception, there was little response. But perhaps the crowning insult was the afternoon desk clerk (British accented), who, when we asked for two glasses for a bottle of wine we purchased at the shop next to the hotel, refused our request, saying at first she didn't have any glasses (there is a bar at the reception desk with a shelf of glasses about three feet away in plain view) and then telling us that she couldn't give us glasses because the hotel patrons ”steal them or break them and imbed shards of glass into the carpet and the maids get injured.” When I said I had never heard of such a thing, she said it is ”common in France.” We've traveled many years in France and other European countries and this was a first. To be fair, when one of us went back down to reception to beg for a bit of ice, she relented and gave us two glasses, saying she could get in trouble for doing so. The good - breakfast was a good value for 15euros. The morning reception worker was very cheerful and willing to point us in the direction of the sights in Portiers. Location was great. There are other hotels nearby - I'd check them out before booking this one.

Had very low expectations because of all the bad reviews. However it's not that bad or I was lucky. The room was small (but it's normal for an Ibis) but fortunately there was no street noise or serious malfunctions. The room wasn't too hot although it was +30 degrees outside. The bed was comfortable. Can't comment on breakfast. It was a bit odd but nobody on the front desk spoke any English. I know I'm in France but this is an international chain hotel in a touristic city (Poitiers is very nice and underrated, by the way). One more thing - my stay cost me 25 EUR. If the price was 2-3 times higher, perhaps I would be more picky.

Points Positifs : Accueil / propreté des chambres impeccable / Mesures d'hygiène des femmes de ménage , toutes porteuses de charlottes et de masques de protection / possibilité de garage individuel pour la voiture supplément de 8 € / Calme de l'hôtel et de l'environnement pourtant à proximité immédiate de barres d'immeuble . Points négatifs : Extérieurs de l'hôtel mériteraient un rafraichissement / absence de barrière pour le parking auto / emplacement de l’Hôtel, 15 minutes en voiture du centre ville ...

Excellent hotel service fantastic and value for money, Will use this hotel in the future, it’s very very clean and they look after a little white cat who is a stray every time we stay it’s outside waiting for food, they are very kind to look after it.