Hotel berhampiran Shady Oak Farm, Polk County

All Best Westerns are nice, but this Best Western is clean and comfortable. It’s in a fairly quiet location. Breakfast is good, scrambled eggs, sausage, biscuits and gravy, cereal, juice, coffee. The lady at the front desk, Verniece, was just so pleasant to talk to. And explained everything in detail.

I had asked for early check-in and they were able to go above and beyond to accommodate me. I really appreciated that! The hotel seems new, is very clean and has a host of amenities - fitness center, pool, complimentary breakfast. I didn't think that it was nosy and the location was perfect for me. The breakfast had scrambled eggs, turkey and pork sausage, pancakes, muffins, an assortment of breads and a wide variety of juice, milks, coffees. etc. I wouldn't hesitate to stay here again.

Hôtel tout récent, quelques petits détails à travailler de nouveau, que l’hôtel a vraiment très bien pris en compte. Malheureusement un voyageur avant nous a fait laver ses vêtements qui était je pense infesté de punaises de lit. Nous avons eu donc le malheur d’en avoir une dans nos vêtements. Mais sinon l’hôtel est vraiment parfait le meilleur hôtel de Winter Haven j’espère que les prix ne changeront pas 😅

Stayed the night for a quick trip to Lego Land. Right down the road from the park. Plenty of food choices around. Front desk was very attentive and friendly.

I am a Hilton Honors Diamond member. I enjoy staying at different properties across Hilton's portfolio. On a recent leisure Amtrak trip I decided to visit Winter Haven, and chose this property as it appeared relatively close to the station and nearby many chain restaurants. The walk between the station and the hotel looked to be a little dangerous, as there are no sidewalks on the road west of US 17. So I called Uber, and a short ride brought me to this hotel. I had checked in online the day before and chose my room, so I went directly there upon arrival using the Digital Key. The room was certainly ample for my needs and provided a good night's sleep. The bathroom was clean and had good counter space. No issues with hot water. The area is a busy commercial district, and as such there was a lot of traffic making it difficult to cross the street when going to my dinner place of choice. Spring Break in Winter Haven? Breakfast in the morning was good and it tided me over until my next meal back on the Amtrak train later on. Since I had enough time and the weather was beautiful, I decided to risk walking carefully back to the station. My concern with the walk along R Street was not my biggest problem. It turned out that there was heavy intersection construction at Cypress Gardens Blvd. & US 17, and all sidewalks and crosswalks were technically closed. With a suitcase it wasn't easy dodging the cones but I made it. Should have sprung for the car service in this direction too. Overall I recommend this property and would stay there again.

This hotel was close to Legoland, the purpose of my visit. The room was nice and clean but had a lingering smell of Fabuloso cleaning liquid, which tends to give me a headache. The dollar store was across the street where I got an air freshner spray which helped. I did have an issue - but the issue was completely resolved and VERY quickly and respectfully!! My refrigerator did not work. I loaded it and then realized it was off, so, I turned it on and about an hour later there was the smell of freon leaking or something in the fridge. I mentioned it the next morning and was assured a new one would be put in. Fast forward to the day. I get back from Legoland and open the new fridge to put water in it and there was some kind of greasy liquid ALL over the inside of the fridge. I took pictures and went to the front desk - they were VERY quick to resolve the issue. Other than those minor things, I would recommend this hotel and plan to stay there again.