Hotel berhampiran Parque merendas Rio Arunca, Pombal

Já fiquei em trânsito algumas vezes neste hotel. Gosto do hotel e nunca tive razão de queixa. Tem má insonorização mas perdoavel. A minha insatisfação hoje, foi com a funcionária de serviço ao pequeno almoço. A sra estava mal disposta, sem ponta de simpatia a atender os clientes fazendo um frete a cada atendimento. Tirando isso a estadia foi agradável, o pequeno almoço é bom, as instalações e localização são ótimas. Recomendo o hotel, só não recomendo a funcionaria

Dear Duecitania owners, Your hotel is magnificent and I LOVE it. The architecture, the details, the workmanship are superb. Your natural pool and surroundings are stunning, and, very importantly, your staff are lovely, nice, helpful. Ah yeah, also the spa! Unfortunately, you need to look for another chef and another maintenance manager. Why change them? Because food and hospitality require love: love of taste, love of detail, love of choice, love of attention to detail. Because maintenance needs love for things that work, are clean, have square angles where required. And the love is lacking in the food and in the maintenance. 1. We arrive in our room on the 3rd floor; the wifi is abysmal, the fridge does not work, the water pressure is miserable, and the towel racks need to be tightened and squared up. And in the spa, the barrier to walk down into the jacuzzi must be put back in, the sauna and the vienne shower are still not working since last time we came. Also, can men with long feet have appropriate slippers? Your maintenance manager (if you have one) does not walk around looking at what works and does not work. And does not teach your staff to do the same and tell him or her “hey the towel rack in room 314 needs tightening “. There is no love. 2. For a place like the Duecitania, the menu is really poor. And the quality of the food average. The cheeses/sausages in the mixed platter do not honour the richness available in Portugal, the chicken in the (very small) Cesar salad is sad and dry. The bread of the hamburgers equals in quality what is found at McDo. When we arrive at breakfast, there is no brown bread. Yes, it comes just later. But why do we have to wait? Same with the bacon.. arrives later. And why have to ask the staff to cut the grapes bunches into manageable sizes? Here as well, the chef does not care and does not teach the staff how a well managed restaurant runs. No love. So, please, get your act together. It is not difficult, if you have the love.

The location was perfect for the purpose of my trip. I really liked the cleanliness of the room and the hotel in general. Breakfast was excellent, both in quantity and in quality. The staff is very friendly and always willing to help. Comfort is great, good isolation and the bed is very comfortable for a good night sleep after work. Good and safe parking for a reasonable and fair price.

O hotel ofereceu tudo o que precisávamos para uma boa estadia: excelente localização, atendimento perfeito, quarto confortável e limpo, garagem, minha cachorrinha pode estar conosco, apesar de estar localizado em área de movimento, não se escuta nada de dentro do quarto. Os funcionários são prestativos e muito educados. O hotel fica há 25 km de praias lindíssimas como Pedra do Ouro, uma hora de Lisboa e 1 hora e meia de Aveiro, ou seja, daqui se vai para muitos lugares em pouvo tempo. O melhor é o custo benefício, preço justo.

From the initial enquiry contact with Luis on reception to the moment we left this Hotel was simply excellent in every way. I could not find the missing star but it must have been there somewhere, probably enjoying the great spa, resteraunt or room. All faultless. The Hotel is definitely a 5 star experience and punching way above its 4 stars. The effort and thoughtfullness of every staff member should be what all hotels of this type and above should be aiming for. The very best we have received in a very long while. Andre was exceptional in the resteraunt. Nothing too much trouble and telepathic quality service. A skill. Food was of a high standard from a young chef with flair and a obvious passion and superbly presented. The wine list had some fantastic reds from Alentejio, we took a recommended one that was excellent. The superior room was large, modern, tasteful with great bathroom with double jacuzzi bath. Downstairs the spa and indoor pool facilities were great, Turkish steam room, sauna, pool, jacuzzi and showers and loungers all great. Outdoor pool looks good too. The breakfast was a very complete hot or continental type, superb. Look no further. Exceptional Hotel and staff. Well done. Return assured.

Fiz uma reserva para duas pessoas e para 1 noite, reserva para quarto duplo, mas o quarto é grande que tinha uma cama de casal, e duas de solteiro, camas confortáveis, boa iluminação, casa de banho recente, televisão pequena, mas com os canais por cabo praticamente todos, wi-fi muito bom, hotel bem localizado, cerca de 10/15 min da baixa de leiria, da zona do estadio, colaboradores simpaticos e acessiveis, pequeno almoço bom, com estacionamento privativo mesmo há frente do hotel, a unica coisa que deveria melhorar é a insonorização, que se ouvia tudo o que se passava na rua etc. e a questão da sala do pequeno almoço ser pequena e ter que esperar mais de 10 minutos... Recomendo