Hotel berhampiran Banksy Exhibition, Porec

We have been going to hotel Molindrio for 10 years with my parents and sister and are club members. Every year has been a great experience but that all changed this year. From the beginning the reception has told us every year that we are free to use the beach at hotel Parentium and we are also able to use the white chairs to lie down. We have been doing this ever since. This year we were approached by life guards at the beach asking us why we were using the white chairs if we are not guests of hotel Parentium, because this was not allowed. We explained that we have been doing this for years and had been told by the reception that this was not a problem because we were guests at the sister hotel Molindrio. When we made the reception aware of this altercation with the life guards they first claimed that these chairs were never offerd to us by the reception and that we were lucky that we had not been caught earlier for using these chairs ( which made us feel absolutely horrible, we just did what the reception has told us for years that we could do ), after we explained that we are not lying and have been guest for 10 years and have always been using these chairs they switched up the story and told us that there is a new management and there are new rules so we cannot use these chairs at the beach anymore ( so now we are not liars but the new director has given these orders, reception could have just told us this from the start instead of making us look like liars ). So we had to lie down on the concrete. My dad has a bad back and instead if a relaxing vacation his back got even worse from lying on the hard concrete with just a towel. Absolutely disgraceful! Furthermore the food this year was of very poor quality. The fruit they served was either rotten or without taste, which left us really feeling disappointed especially because we have been coming here for years and have always been so satisfied with the food. Needless to say we will not be coming back anymore after being treated this way. We are very disappointed.

What a location for visiting Novigrad! Parking, a pleasant short walk to downtown, and views over the large marina from our terrace. The room was very spacious, large sitting area with a small fridge, nice bathroom, large bedroom - and all with views (even a small window in the bath). The staff was incredibly friendly and helpful, especially when we asked advice about which wineries to visit. The selection of breakfast items was generous, we said it was a German-style breakfast: cold cuts, cheeses, fruit, cereals, yogurts, sausages, pastries and breads - and you can make your own espresso or Americano coffee, as well as having a choice of teas. We would have given a five-star rating except for the lack of air conditioning two of the four nights we stayed. Apparently we arrived just as the heat system was being switched to air conditioning and there was a glitch; not the hotel's fault but it was 26 degrees C in our room two. nights, and with no screens we didn't want to open windows. Everything else was wonderful, though, and we would stay here again.

What a wonderful boutique hotel. The staff make you feel very welcome They have parking and come get you and your luggage in a cart. The dining area is partitioned in a way, intimate and multi-leveled. I loved the architecture of it. The breakfast is included and was excellent. I felt like we would have done any better going somewhere else. Our dinner there was fantastic! The menu has somewhat limited choices but everything we had was outstanding! Chef Vuckovic should get a star!

I would give this a ”very good” for the property as it was nice and nicer than I expected. The room was equipped with a kitchenette and a really nice big balcony. I was there out of season so couldn't fully appreciate the balcony, but it was a nice outdoor space. What wasn't so good was the check-in process. I booked through **********, and on none of the communications was the name of the rental people (I forget their name now but it began with an A). I duly communicated or tried to communicate through ********** as requested. I explained that I was driving from Zagreb and would let them know when I landed so they knew when to expect me. At that point they made me aware that I would need to go to the office of the rental agency and then be taken to the property. It was dark by the time I arrived and the gateway was right off a main road onto a one way street, having been in the country 4 hours on my own in a hire car, this was not helpful. They didn't respond to the messages through ********** but had at no point given me their direct details which would have helped greatly. Eventually I had to phone a Croation phone number from my English phone (don't know what that's cost me) to be quite rudely asked ”where you are you then ? Did you not follow the instructions”. Which, yes I had, I just didn't know if I was in the right place or not. The chap was out delivering another couple to thir property and he told me to wait and he would come back for me. Which he duly did. I left the car at their office that first night as the parking was unclear. However the next day I was able to park near the property, so that was good. They would have come and got me again on checkout day if my car was at theirs. This did negatively impact my initial first impressions - when I said that if I had been given a bit more info it would have been fine and the chap said I should have googled it ?? But googled what ? The process works, but it would be so much better if everyone knew what was happening. I was then given their watsapp number, which is their phone number, but again, you only know that if you know ! THat made it much easier and I was able to message as I checked out. So, the property was nice, its a great location. I don't want to sound negative, but things need to be clearer - especially when using third party platforms.