Hotel berhampiran Crystal Brook Memorial Rotunda, Port Pirie

we stayed a night and the entire room and bathroom was disgusting the sheets and pillows had not been washed there was black pubic hair all over the sheets doona cover and our pillows. The doona was on backwards and the bed was shoved in at the sides and the mattress cover was hanging in a big heap at the end of the bed there was rubbish under the bed the carpet had not been vacuumed for so long there was dust matted against the wall all the way around the room. There was dust everywhere windows blinds sills even the cabinet above the fridge. The fridge was split in two places top of door and held on with some metal bracket that looked so not right the seal in it was golden yellow, a power point with a big hole on its side in the wall, the kettle was yuck the water was terrible, The bathroom had not been cleaned at all the wall was dirty there was grime in the base of shower in corners the mirrors were dirty the taps on the sink were gross with green corrosion on them more than a little, there was a soap dispenser which looked ancient and it was broken open looked unsightly and black mold growing under its base. The tv was dirty marks on it and the air conditioner had so much dust on both filters had not been cleaned in at least 6 to 12 months, Not impressed and they did not offer a refund which was not professional at all. All in all their customer service in their accommodation area was rude and inconsiderate and it really showed it is all about taking your money and who cares what or how clean your room is and how hygienic your stay is!!!!!

Having previously stayed here the decision to return was easy. The en-suite rooms are very comfortable, decked out with a bar fridge, TV, split system AC, desk & an excellent bed. Showers are plentiful in pressure & hot water. Both rooms are well serviced daily; thanks Sheena. The bar staff are very welcoming & offer great service when pouring a frosty beer; thanks Steph, Jessica & Seb. Meals are very good in portion size, presentation & well priced too. Definitely a place highly recommended for the traveller or worker whilst in Whyalla.

Lovely greeting when we checked in. We stayed in a Delux Family Room which has 2 separate bedrooms and large lounge/dining/kitchen area with washer/drier in bathroom. Kitchen though only has a microwave and frypan, with pots and pans in the drawers, but no stove or oven to use them. Overall a good nights stay with comfortable beds.