Hotel berhampiran Portici ＂Dog Park＂, Portici

Firstly the good things, this hotel was kept very clean and the staff were all very friendly and did help with the issues we experienced. The negatives: on arrival our room wasnt ready, we had left home at 07.30 in the morning, and arrived at the hotel 17.30, so an exhausting day travelling (as flying usually is) so to find that the room wasnt ready was not a great start. We had to sit in reception for approx 45 mins waiting. But the main problem for us was that the air conditioning was broken while we were there. The room we were in was on the ground floor, there was no pavement on the street outside so we had cars driving and parking right outside our window. Due to the broken air conditioning we needed to keep the window open to try to get some airflow, but this meant we had all the street noise and traffic fumes coming into the room. The hotel did move us to another room on a higher floor so we were away from the traffic fumes, unfortunately this room had the sun shining in all day and was even hotter than the first room. Again the staff were helpful and found us a fan to use which did help a bit. Our first room on the ground floor was not as nicely decorated as the second room, the first room was tatty and basic, so I think it will depend which room you get allocated as to how nice the room is. We had read reviews that the area is not nice, it was so much worse than we could have imagined - I have never seen so much rubbish piled up, its grubby, dirty and smelled of urine. I had thought a 25-30 minute walk into Naples would be ok, but we only did it once. Got the train thereafter to avoid the disgusting streets on the way in. The trains are surprisingly clean and pleasant compared to walking, once you work out the ticket system. The train station is approx a 10 minute walk from the hotel. There arent many place to eat near to the hotel, and they dont open in the evening until later around 8pm, which is later than we are used to. The hotel food was expensive was quite revolting, we only ate there once. They served a weird cold courgette dish and hard cubes of potato as the vegetable sides. So the rooms, the food, the broken air conditioning and the area surrounding the hotel spoilt our holiday. This was our first holiday together as a couple and we wanted it to be special so its doubly disappointing that the hotel was such a let down. If you want to visit Naples, I would suggest avoiding this hotel, find one closer to the centre where you can wander out of your hotel and be right in the heart of Naples, with all its eateries and coffee shops on your doorstep.

I really liked the Piazza Garibaldi location. I got off the train from Rome at night and was able to walk to this hotel in under 5 minutes. Woke up in the morning, got a coffee and a croissant from Via G Pica a block over, then spent my day walking down Via dei Tribunali. It's about a mile down that road to get to Museo Archeologico Nazionale, but along the way checked out Pio Monte della Misericordia (with its famous Caravaggio masterpiece Le sette opere di Misericordia), the Duomo, Cappella Sansevero, and took one of the archeological tours. Then came back and had dinner at one of the many lively restaurants that line the street along the Piazza. You won't find this place in any tour book, but the accommodations were a good value for the price and a nice strong air conditioner kept me pretty comfortable during the hot summer nights.

We had a 4-night stay at the Grand Hotel Parker’s at the end of our 14-day Italy trip and it turned out to be one of our favorite hotels of the trip. I booked 2 rooms through Hyatt as a Hyatt Globalist and although globalist benefits are not included at Small Luxury Hotels, we were upgraded to a corner suite which may be one of the best rooms in the hotel as it has a private terrace (in addition to the small balcony). The second room was adjoining so it was like having a large 2-bedroom apartment for our stay. I know some negative reviews complained about rooms being old but both of these rooms were newly remodeled and were elegant and spacious. The staff here is amazing starting at check in with Martina who was just lovely and showed us to our room after checking us in. All of the 6th floor lounge and terrace restaurant employees are wonderful and go out of their way to make sure your meals and drinks are satisfactory. Antonio explained their James Bond themed cocktails and always took great care of us. We did not eat at the Michelin star restaurant on site but enjoyed both breakfast and dinner on the 6th floor terrace and the views cannot be beat. It is true that you are not on the center of Naples but the service here and the views make up for that and it is a short taxi to the city center. Finally, we had the opportunity to meet Giovanni, the owner and Chief Experience Officer our first morning. I sometimes have general managers introduce themselves particularly at Hyatt branded properties, but Giovanni went further by checking on us the next day and when he saw us at dinner he sent over complimentary meatballs and drinks. Overall, a great way to end our trip.

We've just come home from a lovely stay at this hotel, the hotel is set upon a hill with beautiful views overlooking Meta and Sorrento, so such a wonderful view! The room was fresh and clean with a balcony overlooking the beautiful view, and both the pool and terrace overlook the view too. Breakfast is served in the hotel with a mixture of fruit, yoghurts, cakes, croissants and rolls with cheese and ham Ideally we would suggest hiring a car if you are staying here as it's about a 30 minute walk into Meta to get the L1 train (3 stops to Sorrento). And it can be a long, tiring walk back up the hill along a narrow path next to a main road back to the hotel in the evening, having said that, we walked that hill each evening so it is possible, as the taxis are very expensive and difficult to get without booking in advance. But the Manager Mariano can give you information about the taxis We had a problem with out transfer back to the airport on our day of checking out, and a huge thanks to Mariano and Luigi for helping us and making sure we made it to the airport in time! We can't thank them enough. All in all a fantastic  holiday, staying in a lovely hotel overlooking the sea!

Siamo stati lì per cena, ci siamo trovati dinanzi una sala ristorante carina e ben arredata. Il personale ci ha accolto con esperienza e cordialità. Come primo piatto, ho ordinato un risotto al cavolo nero, cottura del riso perfetta, e si è notata mano del cuoco nella risottatura. Cavolo nero ben cucinato, si sposava benissimo con la ricetta. Successivamente, mi è stato portato un piatto di pesce, baccalà in tre consistenze. Piatto moderno e sorprendente, un innovazione significativa al classico modo di servire baccalà. Prima di concludere con un amaro, ho deciso di congratularmi di persona con lo Chef, ho avuto il piacere di conoscere Pasquale, giovane di belle speranze, vero amante della buona cucina. Il conto è stato più che giusto, in linea al rapporto qualità / prezzo. Probabilmente è entrato nella lista dei miei ristoranti preferiti!

Very satisfied with our stay, we were welcomed by the owners and were given instructions on how to access the building. San Martino Apartment was very spacious and had complete amenities (kitchen/microwave, washing machine, Netflix). Owners were also very responsive to whatsapp and address all concerns promptly. Location is great as well, few steps to Toledo and other historical sights

We only stayed a couple of days but we were extremely impressed with this little gem situated in a busy part of Naples. The room was absolutely spotless- one of the cleanest and nicest-smelling rooms I’ve ever stayed in. The area is a short distance from the Piazza Garibaldi and a longer walk to the main sites of Naples but close to the airport. The lady in charge of cleaning the rooms and checking in was really friendly, welcoming and helpful. We went out before breakfast so cannot comment on that but would stay there again on a short break, without a doubt.

I picked this location as I arrived from palermo via airport and needed to leave naples via train - its literally a 5 min walk away from the fast trains super accessible ! The staff was also very helpful whenever needed. I highly recommend the breakfast it was 6 euros more and so worth it! An italian breakfast is so amazing and they serve it well I looked forward to it every morning. Also a block away from a whole line if restaurants for dinner or lunch. Perfect location