Hotel Villa Romana

Very lovely hotel and extremely friendly and helpful staff. Perfect for visiting the Valley of the Temples and the Scala dei Turchi beach nearby. Highly recommend.

Excellent

There's a pleasant atmosphere here and everybody was relaxed and chatty. The location is seafront so I walked the beach every day. All that fresh air meant that I appreciated the firm bed and had a great night's sleep each night. There's quite a bit of sound bleed through but the hotel does go quiet around 10pm. A decent shower started my day well, followed by a good quality breakfast with lots of variety. In the local town there's a good number of restaurants and bars and it's a short drive to Valley of the Temples and other tourist attractions. It's a 4 star review for the hotel but one extra star because the staff went the extra mile for me during a rental car problem, special thanks for that help, graci mille Sophia.

Great customer service, receptionist with the brunette hair who speaks english and french was very helpful and welcoming. Definitely recommend. The location is great, right next to the beach and i would definitely come back again in the future.

We had to cancel one night as our flights were delayed so we did not have much time for the pool or beach. Rooms were good sized an comfortable. Good breakfast, kind and helpful staff. Great location, 1 min to the beach and a pool. It was only about a 10 minute drive to the valley of the temples. Free parking. We would come again. Would recommend this place to others visiting the area.

I recently had an incredibly disappointing and frustrating experience at Hotel Villa Romana. Not only was the stay itself subpar, but I also encountered a serious issue with theft and the hotel's refusal to address it appropriately. 1. Theft of $500: During booking, I was overcharged by $500. I immediately reported this to the hotel management, expecting a swift and thorough investigation. Instead, I was met with indifference and denial. The staff was completely uncooperative. 2. Refusal to Refund: After numerous discussions and escalating the issue to the hotel manager, it became clear that they had no intention of compensating me for the stolen money. The manager was dismissive and refused to take responsibility or offer any form of reimbursement. This level of customer service is completely unacceptable, especially given the seriousness of the situation. 3. Poor Customer Service: Apart from the theft, the general customer service at Hotel Villa Romana was extremely poor. The staff were unfriendly and unhelpful, making my stay even more unpleasant. Simple requests were often ignored or handled with a bad attitude, which further tarnished my experience. 4. Room Condition: The room itself was below standard. The cleanliness was questionable, with dirty carpets and a musty smell that persisted throughout my stay. The bathroom fixtures were outdated and poorly maintained, adding to the overall discomfort. 5. Lack of Amenities: The advertised amenities were either unavailable or not as described. The so-called fitness center was a joke, with broken equipment and inadequate facilities. Additionally, the Wi-Fi was practically non-existent, making it impossible to stay connected for work or leisure. 6. Noise Issues: The noise levels in the hotel were disruptive. Thin walls meant I could hear everything from the neighboring rooms and hallways, making it difficult to get a good night's sleep. The situation was exacerbated by the hotel's location near a busy street, resulting in constant traffic noise. Conclusion: My experience at Hotel Villa Romana was nothing short of a nightmare. The theft of $500 and the hotel's refusal to address the issue or provide a refund is a serious concern that future guests should be aware of. Combined with poor customer service, substandard room conditions, and misleading amenities, I strongly advise against staying at this hotel. Save yourself the trouble and look for accommodation elsewhere.