Hotel berhampiran Miradouro da Aurora, Porto

We just came back from a 4 night stay. We highly recommend this hotel. The staff was amazing (Miguel and Gabriel) were especially helpful upon check in and other occasions. It was easy to use public transportation (close-by). The beach is right down the street. Many good restaurants within walking distance. Grocery Store next door. Bar Staff were amazing. Air Conditioning was nice and cold. Rooms were clean, beds were super comfortable. Highly recommended!

Porto hotels prices are quite expensive. On our recent visit there we decide to spend a couple of days in this hotel, so to see the off center attractions.The room price was very fair. The hotel is quite modern and also simple. Nice rooms and very clean too. Complimentary continental breakfast is served in buffet style. Actually there is not a true bar, but a ”bar corner” which is OK for a couple of beers or some wine. As we had a car, we are not able to comment on transport connections.

Great location close to the Metro, although a bit noisy as there is construction outside and a barking next door. The rooms are tiny with minimal amenities. This is not a 4 star hotel as our package promised. Just a heads up, they charge you for extra coffee pods. Staff here is professional and very helpful-they wear many hats! They helped us book an amazing tour. Walking distance to shopping, an amazing indoor food court, and grocery stores. The breakfast room is very nice, and has good selections.

Booked for a week long stay in this hotel, & was disappointed on arrival. Receptionist was rude, the room was completely visible from the street with no privacy curtains, so we could either keep the blackout curtains completely closed or have absolutely no privacy from a very busy intersection. Also, the toilet seat, bathroom door & air conditioning were all broken or faulty. We didn’t make a fuss because we were planning to spend our days out & at the beach, which is 10 min walk away. But we then had a family emergency back home & had to cut our trip short, & rearrange our flights urgently. We asked about getting a partial refund for the days we couldn’t stay, offering to pay a cancellation fee, as we were trying to pay for last minute flights home. The receptionist was INCREDIBLY rude & dismissive. He not only refused to help, but told us to “go away” for a few hours, saying he would call management but refused to do so on the spot, for no reason. We told him we were in a hurry trying to arrange flights home & he simply shrugged, annoyed. He didn’t try to call anyone or suggest he couldn’t at that time, he was simply refusing to & told us to go away for a few hours, when we were trying to make urgent arrangements. I called Urban Hotel offices seven times with no response, emailed about the situation & got no assistance, no refund, no credit, no basic help. An utterly subpar hotel, but the lack of politeness, basic respect & compassion was appalling. Would advise against staying here.

Stayed four night as a base for Porto centre. Would give it 3.5 if possible to use halfs. Rooms were clean although showing signs of wear. Bed made up daily and fresh towels. Lack of shelf space in cupboard. Used for breakfast once but also tried the Mitica Inspiracao out of the back door twice for a more relaxed setting and no temptation to overfill v the buffet. Shower has good temperature and flow. Friendly and helpful reception staff. Nearby supermarket for anything you need. The bus from the airport took 50 mins during the morning midweek, and initially goes away from the hotel before heading back towards it. If I was doing it again I would take the Metro to Ramalde the nearest stop and then get an Uber to the hotel. The airport Metro is just behind the road at arrivals. Bus 304 seemed the quicker bus than the 300 or 301 into town. Had issues with bus reliability getting back from town after 8pm using information from route planner on Google maps .. chasing round various bus stops near the Town Hall Square to no avail. Ended up prefering to get the Metro back to Ramalde and then €3 for an Uber. Opted to use luggage lockers at Trindade Metro, €6 small for upto 12 hours rather than detour back to the hotel on the last day. Other sizes available but limited availability.

I stayed here with 2 friends last week for 5 nights in a triple room. Word of warning for anyone considering a triple room - there's minimal privacy! Whilst the breakfast options are good, it can get hectic in the breakfast room. One morning, both coffee machines broke which means we had to leave the hotel to get coffee which isn't ideal. On this morning, it seems the hotel was short staffed as there was no cutlery or plates, cups, etc. We had to write this morning off and seek breakfast elsewhere, too. The young man who works the night shift seems to dislike his job, a lot. We encountered him a few times. I tried to make conversation with him on two occasions - he simply was not bothered to attempt to engage. We also got stuck in the elevator one morning. It took approx 5 minutes for a staff member to help us despite pressing the call bell three times. They powered down the elevator (to be left in complete darkness!) and once the door opened, they told us that ”this sometimes happens”. Completely unacceptable. We did meet one lovely staff member who worked at the bar. He was so courteous and helpful and always took time to chat. He's the reason this review is 3 stars as opposed to 2.

Fantástico acolhimento, na receção temos de agradecer ao João Danho pela sua simpatia e amabilidade com que nos tratou. No pequeno almoço, grande variedade e quantidade. No que respeita à limpeza a mesma ficou a cargo da D.Fernanda e estava impecável, quarto muito limpo e cheiroso. Piscina sempre limpa e cuidada. Certamente uma experiência a repetir. Parabéns a toda a equipa do hotel

good location nice staff love all things Portugal i am a solo traveler wan to visit 100 countries ASAP

Do not be put off by the reviews for this hotel. Our experience was really good and with a little planning this could be the ideal hotel for your Porto stay. The hotel is a solid 5* and I spend a lot of times in good hotels. The bar area down stairs is comfortable and a nice place for a pre or post dinner drink. The cheapest decent wine we came across during our stay at Porto was here @ less than 4€ a glass! The executive room we stayed in was immaculate, large and with a very comfy bed. The views from the 12th floor were wonderful overlooking the river. There are two swimming pools and whilst the one on the roof was too chilly for a dip during the day at night it made for a very chilled area to drink. The other pool is above the gym on the 1st floor and it’s nice that there are dressing gowns in the bedroom so you can just go down from your room without having to walk across reception. The restaurant offers a buffet and a La carte. Neither were anything special and we only ate here once. The breakfast was much better with loads of choice and decent scrambled eggs! One of the best things was how cheap Uber are in Porto. You need them as there is nothing around the hotel and it’s not safe to be walking around at night here. 5€ To Porto, 7€ to Mastohinos and around 20€ to the airport makes travelling to places quick and cheap. Days out: If after a few days in central Porto and Gaia you are looking for other lovely places to go I would highly recommend going to these places: Mastohinos - 7€ in Uber and only 15 minutes from the hotelfor beautiful beaches, a lovely park and some of the best seafood restaurants in Portugal. Guimaraes: 7.5€ return on train from Sao Bento railway station. A beautiful medieval town with beautiful cheap dining, castles, palaces a cable car and more churches than you can imagine. If you do go here PLEASE try the pregos at Pregaria de Guimaraes. They are truly amazing and outshone for me anything I tried in Porto.