Hotel berhampiran Parrocchia dello Spirito Santo, Porto Torres

Parliamo di stelle. Non quelle Michelin né quelle di Negroni: parliamo delle stelle secondo le quali si dovrebbe scegliere un albergo piuttosto che un altro. Il Grazia Deledda di Sassari ne ha quattro. Quindi, direte voi, è una garanzia di qualità, accoglienza e comfort, tale da rendere la prenotazione quasi una sicurezza. Ma non sempre è così. Iniziamo dal posteggio. Posti auto incastonati tra pilastri di cemento a rischio fiancate anche per guidatori esperti, tranne alcuni che fortunatamente abbiamo potuto utilizzare, ma per salire dal parcheggio alla reception c'è solo la rampa in cemento da percorrere rigorosamente a piedi, e considerando la temperatura torrida e una disabilità del 100% è tutt'altro che comodo. Se c'era l'ascensore, comunque, era mimetizzato talmente bene che non lo abbiamo visto. Quello dell'hotel, invece, era fuori servizio per manutenzione. Ci sta; ci hanno fatto usare l'ascensore di servizio. Nessun problema. La camera. Bagno non finestrato con aspiratore guasto e totale assenza di una modanatura alla quale appendere gli asciugamano del lavabo. Quella del bidet, per fortuna c'era. Un po' di incuria nei particolari (copriviti mancanti e tappetino doccia da mercatino rionale) che potrebbe passare sotto silenzio con una stella in meno. Ma qui le stelle sono quattro. Frigobar vuoto e (a quanto sembra) non funzionante. WiFi attivato ed erogato a singhiozzo, nel senso che a ogni pochi secondi di connessione ne seguono parecchi di disconnessione. La cassaforte in camera era chiusa e non voleva saperne di aprirsi. Chiamiamo la reception e ci mandano il tecnico che, a onor del vero, si dà daffare per rimetterla in funzione, ma la buona volontà contro la cattiva qualità difficilmente ha la meglio. Morale della favola: andiamo a cena (cena di lavoro, nota bene) e ci portiamo dietro lo zaino con dentro computers, tablet, eccetera, eccetera. Dieci e lode in comodità. Altre cosucce qua e là, tipo la rubinetteria della doccia incrostata di calcare, un telo da bagno macchiato (spero) di ruggine e il paralume dell'abat-jour rotto, ma non stiamo troppo a sottilizzare. Parliamo di stelle, dicevamo. Non di quelle Michelin né di quelle di Negroni. Parliamo di quella stella, fortemente immeritata, che l'Hotel Grazia Deledda di Sassari dovrebbe restituire con umiltà a chi gliela ha conferita, probabilmente in tempi non contraddistinti dall'approssimazione e, permettetemelo, dalla cialtronaggine.

This hotel is hugely overrated and the pictures are deceiving. The hotel is rated 4 stars but in my opinion, does not meet this standard. The general impression is 'meh', which means that there is nothing special or of character in this hotel. First landing on the terrace overlooking the sea (a moment of great expectations!) and you immediately notice a strong unpleasant smell. Not sure if this was due to algae in the water, but as another reviewer before me has mentioned the same thing, I wonder if this is something else and rather more permanent. The unpleasant lingering smell in the room was the next disheartening moment on our introduction tour. Almost certainly this was due to mould in the unventilated bathroom. Mould was evident all around the shower screen. The beach - another big promise in pictures, is not that privet nor secluded. What the pictures don't show you is the tired outskirts of Fertilia, the neighbouring town and next-door block of flats, immediately adjacent to the hotel's beach. Anyone can visit this beach which is really not a problem as itself, not for me anyway, but please don't advertise false information. Finally, the breakfast was very poor. Seemingly a wide selection, but that's because they spread it over miles of tables and a very large empty, characterless room. The menu is a selection of not too appetising bits and bobs. Exceptions are the vast selection of cakes which are good if you like a few different ones for breakfast. The rest was presented in a rather lazy way, and very very basic. The very understaffed breakfast team was rushed off their feet, disorganised and argued loudly across the room. I compare it to the hotel we stayed in before Punta Negra, also 4 stars, and the difference in quality of service and food is stark. On the positive side - The pools are nice. The gardens are very well maintained. It's hard to put a finger on what it was, the dead atmosphere, the smell, the lack of spark or effort overall but the place was just not that comfortable, clean, or exciting in any way. With the money you pay, you can certainly do much better elsewhere.

We have just checked out a day early from hotel Alma. I truly don’t mean this to be a scathing review, just a completely transparent one. I do also want to start by saying much as this hotel disappointed us, the staff were absolutely brilliant. Everyone we spoke to was helpful and friendly. This hotel looked amazing online so we booked. We paid extra for a Deluxe double with sea view. When we arrived, our initial impression was disappointing. The hotel is down a dark alley, and the bar in the reception area is tiny. We were informed there is no restaurant here (to be fair we should have checked online first, we just assumed there would be a restaurant on site). We got to the Room, the whole room smelled stale and the bedding absolutely stank of mildew and mould. It was dark and raining when we arrived so we thought perhaps we were being unfair and said we should give it another chance in the morning when it was bright. We stayed in room 401, which was on the same floor as the breakfast room. From 7am, we heard every guest in the hotel walk up and down for their breakfast. The room had a balcony but the door was jammed. We also didn’t realise the hotel faced a busy road so we heard noise from traffic all night. The decor in the room was tired and dated, the curtains in the room were covered in holes from general wear and tear. There was only a thin sheet on the bed, there was a duvet without a cover in the wardrobe but this smelled like it had not been washed from the previous guests. The hair dryer in the room is one of those ancient ones that kept overheating and only worked for 30 second intervals at a time. We tried to go for breakfast on 3 different occasions. We could not get a table the first 2 so had to keep going back to check for a table. When we did get a table the choice was very limited. Flies were landing over the uncovered food, dairy products were left sitting out unrefrigerated and the toaster didn’t work. The hot food options consisted of undercooked scrambled egg, dry bacon, baked beans and chopped up sausage. The bread that was out was stale. The hotel advertised an outdoor rooftop pool which looked amazing in Photos. In reality this pool was a massive let down. The pool itself is small and does not have a bar area - seriously? Why would a rooftop pool in a holiday destination not have a bar? Again, maybe our fault for not checking this first but it would be safe to assume there would be a bar. Also because of the storm the day before and the pool being uncovered the water was filthy and full of debris. The hotel had parking but charged €15 a day for the parking which is a bit steep. I understand this hotel may be ideal for some people, but this was our honest opinion. The hotel has so much potential but is just massively oversold and overpriced in our opinion. The photos are completely misleading and the property looks nothing like the photos. It is also around a 25 minute walk to Alghero old town. We wouldn’t Recomme