Hotel Riviera - Terme & Wellness Lifeclass

服務態度很好

Its off season and we still payed way too much for what we got!!! They even charged us for a fricking bathrobe as well as for parking! 3 days ago I called and was asking for availability for 3adults.. What they offered me at the Riviera was a bed for 2 and a bedsofa for the 3rd person.. we thought that sounds alright since it's only 2 nights. However, this bedsofa was the smallest, most uncomfortable thing ever and if I'd have known that they charge me 115€ extra for a "bedsofa", where I ended up sleeping on the floor , I'd have booked an extra room which would have probably been cheaper and more comfortable. (Noone ever mentioned the extra costs for the bedsofa!) Unfortunately, I didn't ask for a confirmation email where I could review all the details. (Some might take it for granted to receive one, coz this is how it should be...) Turns out that the price online did absolutely not match with what we ended up paying and the "kind" lady at the front desk couldn't care less about our concern. Too bad...

We went for only two days. And didnt think much of it but ended up loving the place. Its clean, staff is very helpful and MOST important is that the bed is extremely comfortable. Breakfast is fit for kings and view from room is excelent.

Stayed here whilst in Portoroz, it's located in a great spot directly opposite the Adriatic. However, that was the best part room was okay, bathroom was okay, horrible shower. We had a buffet dinner & were not served drinks until everyone had finished eating. My room wasn't serviced & breakfast was actually okay. I liked the coffee. Would I stay here again, probably not

Great location across the road from the beach and within walking distance to many cafes, restaurants and variety of shops. The indoor pool, wellness centre and outdoor pool are an added feature if you do not wish to join the beach crowd. Rooms are spacious, clean and well maintained with a comfortable bed and nicely appointed bathroom with bidet. There was also a refrigerator and telephone. Although our room opened out to a view of the opposite buildings it was nice to be able to sit out on the balcony. The breakfast menu was extensive in a very comfortable dining room. Reception staff were efficient and friendly. It was a great hotel overlooking the gulf of Piran and a lovely introduction to what Slovenia had to offer!

The free WiFi is horrible and doesn’t even load anything, the food is low quality and there aren’t many options and most of the options are quite stale. The beds are a little comfy and the showers are nice so are the bathrooms. The air con is a nice touch as well

Dissatisfied Please note my review is copied as I had same experience. Hotel smelt musty and had a doggy smell as dogs are allowed. beds smelt unclean." Standard is for max 3 stars, and it is too expensive for what they offer. The facilities are outdated (hallways, rooms, pool area). The service at the reception was slow. Night receptionist was not willing or incapable of any service. Pool area had a weird smell and the walls are degrading. Room was smelling of cigarettes and it was dirty. Beds are not comfortable, bathroom barely had enough light to see anything." Plus hotel rooms use the old fashioned keys - not swipe cards- did not feel secure & safe

This is not a hotel with 4 stars. Standard is for max 3 stars, and it is too expensive for what they offer. The facilities are outdated (hallways, rooms, pool area). The service at the reception was slow. Night receptionist was not willing or incapable of any service. Pool area had a weird smell and the walls are degrading. Room was smelling of cigarettes and it was dirty. Beds are not comfortable, bathroom barely had enough light to see anything.

The highlight of this hotel is its swimming pools and of course the excellent location. The pools and spa are really excellent and offer a great way to relax in comfortable surroundings. The rooms are OK, Nothing special but the service is good. Breakfast is self service, again nothing special but not bad; but remember that you are in a prime location resort wise. The evening Buffet dinner was better but you are in a resort with many eating options.