Grand Hotel View

Hotel was clean and comfortable. Room was good - cleaning staff (room and hotel) excellent. Pool was lovely - always clean. Balcony was wonderful - perfect view. Entertainment - 1 night out of 7 had live entertainment- so dead in the evenings. Food extremely poor. Most days - even if arriving at opening time - chips / pasta / spaghetti / potatoes were stone cold, at the best ‘slightly’ warm. One evening beef soup was basically water - no flavour whatsoever.. Food often not labelled clearly if at all. Very repetitive menu options - management need to take action. We will never stay here again and would recommend people looking at this holiday to eat outside of the hotel. Man making eggs was helpful at breakfast - offering fresh / heated eggs. Most other waiting staff often unfriendly. Very poor food experience overall. Worst we have experienced in our lifetime. Overall - hotel / pool environment excellent. Staff average. Food terrible.

**Rating**: ★★☆☆☆ My recent stay at the Grand View Hotel in Postira was a mixed experience, with both positive and negative aspects worth mentioning. **Arrival and Check-In**: Unfortunately, our stay got off to a disappointing start. Upon arrival, we were greeted by a rude manager named Jakob. I had booked our holiday through TUI, and although there was no option to reserve connected rooms via the agent, they did send an email to the hotel requesting an upgrade if possible. However, the hotel never responded to the request, and upon arrival, they claimed they had not received the email. To make matters worse, the manager informed us that no upgrade was possible as the hotel was fully booked. This lack of communication and courtesy was frustrating and set a negative tone for the start of our holiday. **Hotel and Facilities**: The hotel itself is lovely and modern, but several aspects left much to be desired. The food was just okay, with very little variety—every day seemed to offer the same options, which became quite repetitive over our 10-day stay. **Staff and Service**: While most of the staff were warm, friendly, and helpful, the overall experience was marred by the manager’s attitude and the behavior of a young girl working at the bar. She was absolutely awful, even attempting to serve my husband a glass of wine in a dirty glass, which was unacceptable. **Amenities**: The sun loungers by the pool were the most uncomfortable we've ever encountered in a hotel, making it difficult to relax and enjoy the pool area. Additionally, despite staying for 10 days, there were only two instances of live music, leaving the hotel feeling quite dull with very little entertainment or activities for guests. **Kids Club**: The highlight of our stay was definitely the kids club. The staff running it were incredible—warm, friendly, and genuinely made our children feel welcome and engaged. Their effort and dedication were the saving grace of our stay. **Conclusion**: While the Grand View Hotel in Postira has its positives, the negatives, particularly the poor service from certain staff members and the lack of activities, overshadowed the experience. It’s a decent hotel, but the management needs serious improvement, especially in how they handle guest requests and communication.

The good things: new hotel, nice staff, the hotel has all kinds of service, iron machine in the rooms. They have for kids a-lot activity playstation, dance in addition animators team. The bad things: The mattress on the bed was so much strong as the stone. I have a pain back after sleeping, i tried to ask the reception if they have another softer mattress but unfortunately they said all mattress are the same. We stayed in the hotel for two weeks and we had reservations that included breakfast and dinner. We get tiered from almost same food every day, that is true they change the main dishes everyday but it still 75% of food are the same. Food was fresh and for me i like it only became for me boring to eat last week. We need to pay for renting umbrella and chair by the beach but by the swimming pool is for free. Each visiter booked his chair and umbrella by putting a towel and this can be annoying. Not so much to do in Postira city and to go to split is not so much comfortable. Even if were some negatives opinion about this hotel, i recommend you the hotel for short stay periods only

The grand hotel view was an incredible stay, our room was very well air conditioned and the beds were very comfy. Our balcony overlooked the Adriatic Sea and we were able to watch the most beautiful sunsets. The staff were incredibly welcoming and catered to our every need and even gave us a little honeymoon surprise! There was a good variety of fresh high quality food which we really enjoyed and even had some gluten free options! A great place to come and relax, and whilst it's a family hotel, this didn't impact on our experience as a couple. Thank you for a lovely stay!

The good: The village nearby is lovely. The rooms have spectacular views. The hotel is pretty new so in good condition. The bad: The service is disinterested and surly. They charge you to use the gym. They charge you to use their sunbeds/parasols on the beach directly outside the hotel. They don’t manage the levels of sunbed reservations, meaning that either you need to get up very early to get somewhere to sit, or accept whatever is left over at a more sociable time of day. The parking (which they charge you for) is a joke. They don’t have enough spaces and when inevitably the spaces run out you have to park next to a football pitch on the other side of town and walk back. Overall: the missing element is an understanding of what service in a hotel of this standard is supposed to look like. On a long trip across Croatia, this was our favourite place (Postira) but least favourite hotel.

The hotel allow guests to reserve sunbeds at the pool and then charge if you want to / have to sit on the beach. All towels on sunbeds should be removed if people are clearly not occupying them. A hotel where you’ve paid a premium price should not then charge to sit on the beach.

Disappointing dining hall experience - staff seem under pressure and anxious. Beautiful hotel otherwise and a lovely gentle walk into the evening more beautiful village . Relaxed atmosphere elsewhere in the hotel which was nice. Lovely to swim in the clear seas (but bring your sea shoes!) paddle board, spa and pool. Will definitely return once hotel is more established.

Very very nice new hotel. Rooms are ultra modern and clean. Food in restaurant is outstanding. Staff is very friendly and speak both CRO/Eng. The toilet signs need to be changed right away. I can't tell which is men or women's. Also the white stone stairs get dirty quick. Clean clean clean it!! Overall, 5 solid stars.

Beautiful new hotel. They get 1 star because ONE can not read the sign for the toilet. Not sure if its men or women. Super unprofessional. I hope the manager reads this and fixes it right away. How embarrassing for him. Get your act together please!!!