Hotel berhampiran UNED, Pozuelo De Alarcon

We stayed at the Hotel Opera recently for the second time, to celebrate a special Wedding Anniversary. We had an absolutely wonderful time. The hotel is centrally located, right next to the Opera House and close to all the attractions of central Madrid. We had nothing but excellent service from the staff throughout our whole stay - they are very responsive and helpful. The room is spacious, clean and comfortable with everything you need including a few little extras like a comb and shoeshine. Breakfast was excellent every morning, a great choice of English-style and continental offerings, The Spanish tortilla and home-made fruit tarts are particularly recommended. You need to book breakfast at a specific time, and this avoids the ”scrum” that some previous reviewers have described. Just two things prevent me giving a 5-star review. First of all it is some time since the hotel was refurbished so some of the fittings are starting to look a little tired. Secondly the cafe has changed since we were last there, it used to be possible to get tapas-style snacks from a counter display 24/7, now it is table service with hot food only available when the kitchen is open - in the evening it starts serving at 8pm which is a little late for us, so if you feel the same you need to go out to one of the many good tapas bars around. But overall we love this hotel and will certainly revisit!

Dado a un problema puntual de cañeria gestionó con gran actitud, simpatía y carisma el problema para varios huespedes que estabamos en recepción, que bueno es cuando ves que la gente realmente se sacrifica y tiene una actitud y disposición tan buena.

Ya sea para relajar o para pasarte un buen rato, es un buena opción. El restaurante japonés está muy bien. Habitaciones básicas algo demasiado chicas y sin cualquier vista.

The hotel has seen better times. In decay and outdated, it gives you the feel of having been cheated at with the reviews and stars it has. I would definitely stay somewhere else next time. Bed is comfy, but that's it. Bathroom is dated, breakfast is just ...meh...not bad but not good either, fruit juices are from a bottle a not fresh squeezed, in Spain, that is almost a crime. No running air conditioning. The noise of the hallway makes you feel that your privicy is also lacking. Friendly staff. Good location.

Estuvimos una noche ya q fuimos q l warner y l verdad q fue una acertada elección. Habitación muy amplia súper limpia,reformada y súper bonita xa los niños tematizada como un castillo.. les chiflo!!! El baño amplio,limpio y un plato de ducha enorme. El personal súper amable y nos dejamos un juguete del niño y nos le guardaron hasta q pudimos volver a x el. El tema café y cacao gratuito la verdad q un punto a su favor se agradece. Sin duda volveremos y muy recomendable si vas a la Werner ya q está a 10 minutos en coche. Única pega parking completo cuando llegamos xo tb eran las 12 d la noche xo no hubo problema en aparcar cerca.

Es una buena opción a muy buen precio. No tiene nada especial, pero cubre la necesidades de un alojamiento de paso en el que descansar: amplio, cómodo y silencioso. El baño era bastante nuevo y muy amplio. El servicio correcto. Tiene parking incluido en el precio (aunque hay bastante aparcamiento gratuito en la zona) y ofrecen desayunos (cajitas que te suben a la habitación). Una buena opción en la zona.

Clean rooms, nice reception, location in a center of Tres Cantos. Price for reservation acceptable, breakfast you have to pay extra but is not the best one. In general good experience, want to stay again

For 1 night stay, its all good, room is super clean. Pillows are not so comfy, unless you request for extra pillows and double bed is just nice for an Asian size couples like us. Not suitable for bigger build bodies. Location is not that centralized and its quiet at night as it is an ofc area, but we managed to try both Taxi/metro for dinner, abt 10-12mins ride. We also went to Madrid Stadium using the metro, a more convenient way.

I found this hotel on a booking platform and chose it because it was near the area where I had to conduct business. I was pleasantly surprised when upon arrival the staff was most kind and the room was impeccable, super clean and well organized. The room had a safe and a mini fridge, as well as a LED TV with the possibility to see movies from the most famous Internet platforms. The bathroom was perfectly clean, with hairdryer and a double Shower head ( handheld and Waterfall) . Service staff did a great job on tidying up the room daily and making sure everything was clean. The staff at the reception was very amicable and courteous, as well as very helpful when I needed information. Breakfast was good, a little bit of everything for everyone, Cereals, croissants, toast, jam, butter ham and cheese, as well as juices yogurt and warm beverages where at the buffet. The location is a bit out of the way from the center of Madrid, but metro station is really 4 minutes away and will take you anywhere. However if you like adventure sports, the hotel is just 3 metro stops away from the fantastic XMADRID, a mall dedicated to adventure sport where you can enjoy activities like Scuba Dive, Free Climbing, Ski, Trampoline jumping, Wave surfing, Skate boarding etc., I would greatly recommend this hotels to Business people and young travelers that do not mind moving around with the metro.

I have stayed in many hostels before but at TOC it was the first time I stayed in a shared room ( female only). I was a bit worried as I didn't know what to expect but it turned out great. The hostel is awesome, has friendly staff and is the most modern hostel I have ever stayed in. The rooms were quite nicely soundproofed as you couldn't hear much from the hallways as it is usual for other hostels. In my 6 bed female room, we had 2 toilets, 2 sinks, and 2 showers - it was enough. :) I will be coming back, definitely!