Hotel berhampiran Charles Bridge, Prague

Hotel is located the near by arena O2. This is not in downtown. 100 meters from hotel is bus, tram and underground station. It’s meant very easy mass transport to downtown. Interior of hotel is functional design, restaurant is part of 1st floor. Breakfast is ok. Rooms are a very good, inclusive equipment.

We arrived at the night but the check in was fast. A room for three ppl staying is enough. Surprisingly, the bathroom provided small shampoo, conditioner and body lotion. I really appreciated.

We stayed for 3 nights. The hotel was very well located, just turn a corner and you will reach the Old Town Square and Astronomical clock. Just downstairs you will have shops open late for food, souvenirs etc. If getting a car to drop you off, it is a few minutes walk down the road to a zebra crossing. Upon check in, we were delighted and surprised to find the hotel had left us a bottle of wine and some chocolate almonds as we told them we just got married and were on our honeymoon. Hotel staff was pretty friendly and they kindly let us store our luggage at no additional cost before our bus when we checked out. The breakfast was okay but we felt it was a little overpriced. There is a bar attached to the hotel called Fat Cat but the food and drinks were quite expensive so we never dined there. The room itself was a bit dark but satisfactory. Beware of the wooden beams if you are tall. Overall, we enjoyed our stay.

Great welcoming hotel, awesome location, great breakfast with a large selection every morning! The hotel is in good condition, all equipment in the room works without interruption. Thank you ;)

The hotel is not bad, old but has its own charm, we actually liked the decor, the location is very good, the breakfast though is very average, nothing special. We had the worst chek-in experience in our life with Mr Nader, who was very rude, we have booked a superior double room and paid the full amount in advance, when we arrived he simply said he had no room available, and that he will move us to another hotel of theirs, and it was far from the location we chose to stay in for it's proximity to everything we wanted to visit, and that of course without even asking for our opinion. We said no and that it is unacceptable to move us to a hotel on the other side of prague, not in the same category, he even lied and said that it was also a five stars hotel but it was a 4 stars hotel. He was very unfriendly, extremely rude to us, he even insinuated that it was our fault because we had booked the room on the same day and he repeated it many times with a bad attitude. We did, but it was at least 8 hours earlier than our arrival, we even checked several times that the room was still available hours after our payment. He finally silently gave us a deluxe room with twin beds, without explaining anything, when we saw the room we told him that we are a couple on a romantic trip we want to stay in the same bed, he yelled at us saying that we insisted to stay in the hotel and not move to another one, and that the room he gave us is way better than the room we booked, which was a superior double room, we didn't really care about the room type more than we care that we got a double bed, but we finally accepted because we got no choice but to move to another hotel that night. They made the beds closer, but they kept moving away the whole night which was very weird and uncomfortable. He could've at least offered us free breakfast, but he instead made us pay for it, and told us if we want something we could go speak to the manager. It's never about money for us but the way he dealt with unsatisfied clients is the worst, and we work both in the tourism, in fact we are both managers! His colleagues the day after were more friendly and they moved us to a room with double bed with a great view, which we liked much more. A thing that we noticed is that the staff of this hotel are very unfriendly with no reason, they make you feel that you're bothering them just by walking by (the young blond girl in the reception, the breakfast staff, except for the young guy in the reception and the concierge, who was very nice welcoming and friendly and kept smiling the whole time. We would only recommend the hotel for its location and the artistic decor, but never for the service.

I loved the hotel, it’s very casual if you want to stay there for 2-3 days and not looking for anything bougie while traveling, it’s one of the best places to staye

Good location between 2 metro stations IP pavlova and Muzeum, easy walking distance to main shopping wenceslas square and national museum. The hotel and room itself is new and big. Online Check in process is easy but not flexible. You can only check in on the dot from 3pm. No front desk, no staff. No luggage storage. I was directed to a nearby minimart to store with Radical Storage and that is another 20euros. (The least this hotel can do is to have luggage lockers on the premises so that we don’t have to bring it back and forth. They can charge us per use, It’s a business idea for them) Room has a kitchen, with enough pots and pans. The worst is the bed. It’s a converted sofa bed. Why can’t you provide a real bed? I Don’t need a sofa or couch! I want to sleep properly. Bathroom does not have a place to hang towels or clothes after showering. Towels only replaced every 4th day. No facial tissues at all. Overall I think this hotel has all the bare bones but could be better to supply the soft touches to make the guest feel more at home.

This hotel's location is its strongest point - its a single tram ride to the Old town or the main train station. It does go down-hill from this point on. The weakest point of this hotel is the staff. The receptionist (fair hair, glasses, on duty afternoon 25/09/25 and morning 26/09/25) was positively rude, and it marred the whole experience of the stay in this hotel. When I enquired about the breakfast options (continental vs. cooked) the reply I got was: 'explain the difference'. When I asked about the tram number to the Old town's main square, the reply was ' you have to read the signs on the tram stop'. When I asked to put the suitcase in the storeroom, a very stern (if not aggressive): 'you bring me the key back immediately' was hurled at me... During the 24 hour stay, there wasn't a single person (reception/catering/housekeeping staff) who smiled and/or made you feel welcome. Similar feedbacks have been posted previously, and obviously nothing nothing has changed, so please be prepared for the similar treatment. The breakfast experience was awful. The photos are misleading, the drawing posters are no longer on the wall and the room feels cold and unwelcoming. At 9 AM finding a free table was a challenge, and I witnessed people sharing large tables put together, instead of single tables being provided. You get your drinks from one room and food from the other - in the meantime, someone else has taken your table. The plates provided were a joke, dessert plates of 10 cm in size, so as to make people get up and refill from buffet! Scramble egg tray (just about the only edible food) was empty at the peak time (9 AM). This situation could've been easily avoided with a bit of communication between the reception and the kitchen, in terms of guest numbers. WIFI was just about adequate. Overall, really unpleasant experience and they will not be getting my custom again. Advice: pay few Euros more and book elsewhere!

Отель несколько лет назад был реконструирован, стало лучше, но есть над чем поработать)) как всегда - прекрасные завтраки

It is a decent place to stay but the facilities might be modest, but considering the price they offered, it is still worthy compared to others hostel, it is located in the within the city area, walking distance from a commercial centre called Quadrio, overall quite satisfied with the stay.