Pengguna Tetamu
10 September 2023
Unfortunately, my stay was marred by a lack of air conditioning and other unpleasant incidents, which have led me to recommend avoiding this establishment. First and foremost, I would like to address the issue of the air conditioning. It is essential, especially during the summer season, for hotels to maintain a comfortable environment for their guests. However, to my dismay, the hotel in question seemed to turn off the air conditioning during the night. Considering it was one of the hottest summers in Prague in years, this decision struck me as extremely inconvenient and unreasonable. The constant need to approach the reception desk to request the air conditioning to be turned on was both frustrating and time-consuming. Guests should not be burdened with the responsibility of repeatedly reminding hotel staff of their basic comfort requirements. It is the hotel's duty to ensure a seamless and enjoyable stay for their patrons. Another issue we encountered during our stay was the presence of ticks in our room. Naturally, this raised serious concerns about cleanliness and hygiene. As soon as we discovered these unwelcome visitors, my travel companions and I immediately notified the hotel staff and requested a room change. However, the fact that such a problem arose in the first place was disconcerting and unacceptable. Despite our hopes that matters would improve, our experience did not get any better. After enduring three nights of discomfort and inconvenience, we made the difficult decision to check-out prematurely. It is a regrettable outcome when a hotel fails to meet the basic expectations of its guests, prompting them to seek alternative accommodations. In conclusion, I strongly advise potential travelers to steer clear of this particular hotel in Prague due to its lack of adequate air conditioning, the inconvenience of constantly advocating for comfort, and the presence of ticks in the rooms. I hope that my feedback serves as valuable insight for both future guests and the management of this establishment, prompting them to make the necessary improvements to provide a more enjoyable experience for their patrons.
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