Quest Preston

Quest Preston Reviews

Quest Preston

520 High St, Preston, Victoria, 3072, AustraliaView Hotel Details
Quest Preston
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1 night

Quest Preston Guest Reviews

4.5/5
Great
110 review
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(110)
Positive reviews(9)
Reviews with photos/video(1)
Great service(5)
Negative reviews(1)
Guest User
One-Bedroom Apartment
Stayed in Jan 2025
Family
1 review
4.5/5
Great
Posted on Mar 4, 2025
Staff are very nice, polite, warm, with smile on the face, sincerity, answer our questions with patience and kindness. There are restaurants and supermarkets in the nearby. Traffic is convenient as quite near to bus stops, tram, train stations. The environment is quiet.
Guest User
Two Bedroom Apartment
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 22, 2024
Was a lovely place to stay. Will definitely stay there again when visiting Melbourne. Clean , staff were lovely , security parking . Easy access to local coffee shops. Highly Recommended
Response from Property: Thank you so much for the great feedback!
Nirmal
One-Bedroom Apartment
Stayed in Jul 2024
Business travelers
1 review
4.5/5
Great
Posted on Sep 1, 2024
Nice, clean and tidy rooms. Friendly staff.
Response from Property: We appreciate your feedback! Thank you
Guest User
Two Bedroom Apartment
Stayed in Jan 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 19, 2024
great service, friendly and silent neighbourhood. perfect for family trip
Response from Property: Thank you for the great feedback. We hope to see you again soon!
Guest User
Studio
Stayed in May 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Aug 28, 2024
Very friendly and helpful staff
Response from Property: Thank you for the great feedback!
Mussa
Studio
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 9, 2024
Everything was perfect
Response from Property: Thank you so much for the review Mussa!
Guest User
Studio
Stayed in Sep 2022
Solo travelers
1 review
1.5/5
Posted on Nov 24, 2022
I went for a break from home… 2 nights to get out of my house for the first time in 2 years. I was told there was no room cleaning service available on check in day. Then the room wasn’t serviced the second day. I couldn’t get into the room the 2nd day… there was a fault with the door that couldn’t be fixed. I wasn’t offered another room. After 45 minutes of back and fro’ing, I ended up just going home. I’ve never been so disappointed in my life. There was no care or concern or empathy offered by the staff. I’ve never experienced this at other quest appartments. It wasn’t worth the $400
Response from Property: Dear Guest,Please feel free to contact the property directly to discuss further as we have no record of the above mentioned occurring. thank you
Brenda123
Two Bedroom Apartment
Stayed in Sep 2022
Couples
45 review
4.0/5
Very Good
Posted on Oct 16, 2022
Front apartments are noisy as you can hear cars and people on the street. They need to spend money on better noise reduction and insulation. Room was nice and staff were friendly.
Response from Property: Thank you for your feedback. We are so glad to hear that the room was nice and the staff were friendly. Quest Preston does have a great team!Apologies that you were disturbed by noise from the street. We do have apartments located on the sides and back of the hotel that don't face High Street. Please make sure to request one on your next stay. The team would be happy to make sure the assign a quiet room for you. We look foward to being able to welcome you back again soon sometime. Kind regards,The QP Team
Guest User
Studio
Stayed in Sep 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on Oct 30, 2023
The environment is very good. It's close to the supermarket and convenient for eating.
Original TextTranslated by Google
Response from Property: Thank you for your feedback on your recent stay. We appreciate you sharing your positive experience. We value your feedback and hope to have the pleasure of welcoming you back in the near future. If there is anything else we can assist you with, please do not hesitate to let us know.