Hotel berhampiran Dinky's Cliffs, Prince William County

The staff was really friendly and the room was clean. Would definitely book again!

It was great. Front desk was very nice, and there was was no issues at all very smooth. Enjoyed it

Excelente hotel. Localização muito boa com muitos restaurantes próximos.

Checked in early and room ac didn’t work. While I was glad to be able to check in early, the maintenance man told me that the air conditioning hadn’t worked in the room in a while. Why did they give me the room? I am a ambassador of level titanium lifetime elite member with Marriott. So then I went to the second room and the set up it is not what I would like however, the refrigerator in the room the gasket was warped it wouldn’t close properly, so the freezer section was all iced up and then it must’ve gone into defrost mode overnight because it was water all over the floor the next morning. They have the old style air-conditioning the one like the 70s hotels it’s in the window and there’s a ceiling fan the other door when the room underneath me or on the side of me turns on their ceiling fan the lamp that’s on the desk in the room, literally vibrates! There was no shower gel in the shower, and I had to pull very hard to get the shower to engage. It was obviously corroded in the shower didn’t come on all the way so I got a little bit of the water than the rest came out the spigot. Breakfast was great. The first day I was there second I was there it was something out of the frozen section. It was all disgusting. I ended up going to McDonald’s for breakfast, and it was definitely several steps above what they were serving. When I go back to that hotel no. The Wi-Fi was marginal. The hotel staff was very friendly and nice, but that doesn’t make up for this hotel which honestly I’ve stayed at better motel six hotels than this!

We got off to a bumpy start as the original room assigned had been left unclean. The friendly staff quickly relocated me into a new room and were also able to provide the cooking utensils I requested. (some locations had not been able to do so). The staff is what saved the stay.

The Fairfield Inn & Suites Dulles Airport Chantilly is a decent hotel near Dulles airport and centrally located within Northern Virginia. I have stayed at least one night a week for the past year and keep coming back for many reasons. One is the quality of service provided by both Nassir in the evening at the front desk and Sandra in the morning during breakfast in their lounge. These two employees always go above and beyond to ensure each guest is recognized and helped with any requests. Nassir has been consistently attentive to my room requests, ensuring all my needs are met and providing excellent customer service. Sandra always ensures that breakfast items are available, guests are greeted, and she also makes sure that they come out with a smile after breakfast. One small token of appreciation I have seen her do is to provide a small candy to each guest after they finish breakfast and wish them a great day. You don't see that often in a Fairfield Inn, but in higher-end hotels where attention to detail is always relevant. These two employees genuinely deserve a lot of credit for the work that they do. Regardless of any criticism in other reviews about this property, when a staff member goes above and beyond to ensure that guests are recognized and treated fairly, it does make it easier to come back to this property. I would highly recommend it and continue returning because these two employees love what they do.