Hotel berhampiran The Twelve Apostles, Princetown

i found the room clean and well presented. The major problem I had was when checking in as I was trying to get a non-emnglish speaking Asian man to understand me. He tried to ring someone with no success and I was trying to tell him I rang the motel direct to book in .I find it cheaper to ring direct and the owners get the full amount this way. Finally he put his phone on English intrepratation but that was after about 15/20 minutes but he did understand me when I showed him cash to pay.This motel is very peaceful in the country and was 1or 2 minutes away from the 12 apostles lookout and tourist shop

位置非常近12使徒，但是附近沒有任何商店，必須开车到14公里外的Port Campbell去才有商店（超市商店17:00全闭）。

Stayed in a two bedroom unit. The unit had a nice kitchen and well supplied for cooking. The washer and dryer were great and there were racks to hang clothes as well. The living area was good with lots of natural light. The unit sleeps up to five but only had comfortable livingroom seating for 4, the dining chairs were hard to sit on to watch TV or chat. Good location.

So we arrived at accommodations after driving from Melbourne around 1.30pm. Found accommodation easily but not a soul around anywhere. Buzzed reception and spoke to a woman & explained we had just arrived (acknowledged that we were perhaps slightly early). The response was immediate that we were indeed too early. We offered to go and get some lunch but were told to wait and someone would meet us. That was it!! We were indeed met by a lovely young girl clearly servicing the rooms who said we were in Unit 6, it was ready. That was appreciated. On entering initially we were happy with the size of the unit which indeed for only 2, were inundated with beds, which would be great for families or larger parties. Washer/dryer was a definite positive as we travel light & getting washing done & dry really helped. However reading the ‘guest information’ T & C sheet left us feeling, like another reviewer opinion about an almost ‘angry’ tone and lots of yellow highlights about what NOT to do!! A check of shower room left us feeling that maybe this isn’t as good as we thought….functional but definitely in need of at very least some TLC if not a bit more. Shampoo, body wash & conditioner but no hand wash/soap? Also under no illusions once used you ain’t getting anymore as highlighted in T & C’s!! There was, again like other reviews, a ‘damp’ feel to the bedding…..it wasn’t and was difficult to put a finger on but wasn’t a welcoming feeling when trying to get some kip! Outside decking nothing like photos on line, very weathered and perhaps indicative of the property overall. We have toured Australia for about a month now, one memory will be the friendliness of everyone, the willingness to communicate with guests and a pride in providing information on the area! None of this was evident Southern Ocean Villas’s, indeed I’m wondering why there is a ‘reception’ building as we never saw it being occupied by anyone ! Surely guests should expect a level of communication more than, there’s your room, get on with it ! Might suit some but not for us ! Really felt like, right you’ve paid your room rate, your room is over there, read the T & C’s & move on ! Expecting more ……but maybe that’s just us? Could/should be so much better and wouldn’t take very much ! To top it all, our travel agent at every stop on our trip has very kindly arranged for wine or chocolates on our arrival! We took a call just as we were getting ready to leave from host asking if we’d be about for another 15 mins……to deliver chocolates as she was unable to have them for our arrival……not a massive issue but just again indicative of the culture at the property !

Very nice and cozy place to stay.

We arrived in Port Campbell after driving from Melbourne along the Great Ocean Road (highly recommended!). The friendly receptionist offered us a choice of cabins. The one we chose was at the front. It was comfortable & spacious and had a well-equipped kitchen. Price was reasonable. Free parking. I would stay here again.

The room is generally clean, bit of wear and tear and some exit mould wouldn’t go amiss in the showers but good bed and quality linen with a bathroom that has been updated in the last few years. Check in experience was a little strange, I’d booked Best Western but no signage at property as it’s called Great Ocean Road Studios. However on back of room key is a business card branded Best Western with the GM’s details. Room keys with paper tags denoting your last name all lined up on a plastic fold up table with little instruction, not as welcoming as other tourist town motels I’ve been. I understand the concept but had concerns that people can take and access your room before check in, including guest information privacy. No facilities at Motel, if you need anything you need to go to town (500m away - Motel is on outskirts of township - all others appear in the centre of town) Supermarket is open late but don’t be surprised that most other things are only open from 8AM, if you’re travelling on from here get supplies in Port Campbell the night before. Only one place for Coffee at 07:30 and you can’t miss the line up of people trying to get theirs before hitting the road including the locals. Don’t stay in rooms 9 or 14, there are rooms above with no sound insulation. I heard everything including the conversation of guests, TV and every time people moved or walked about the roof and walls would shake, not to mention one night I had family above and kids were running up and down the stairs. This also includes hearing the rooms next door. The Accom buildings, although look permanent feel like they are prefab kit accommodation almost like demountables you get on mine sites. Stayed 3 Nights (Probably more than most guests) in total and not once was the place cleaned/serviced - notional sign about cleanliness practises but I didn’t experience this. Probably great for 1 Night quick stays during travelling the Great Ocean Road but I’d choose another option in town for longer stays.

The room is small but clean. It was a rainy winter day. Hence, the damp smell is strong in the room. Air conditioning is great to heat up. Loved the community kitchen and a fireplace in the living room. Very homely feel. Walking distance to restaurants or town.

The double room unit was spacious and well-appointed. It was spotlessly clean. The bed was comfortable and there were two lounge chairs as well as a small table for dining. The bathroom was luxurious with heat lamps and an adjustable flow shower head. The kitchenette had no sink but a plastic bowl was supplied for washing dishes. There was a laundry available with a small charge - $4 per wash/dry. There was a nice garden view and outdoor seating. Very good free Wifi connection. A small swimming pool was available for guests. There was ample, easily accessible parking. The staff at reception were very helpful and friendly.

Centrally located with the convenience of food and supermarket. At the same time, the only inn with the best view in sight. We booked a sea view room and was able to enjoy a mug of coffee at the porch while enjoying the beautiful ocean view. Facilities are adequate and well maintained. The thermal bed is the best consideration the inn has offered for a comfy, warm sleep in winter. Best lodging I've stayed during my coastal drive trip.