Pengguna Tetamu
9 Februari 2023
Completely Misleading. The apartments are SHARED with other people. The description here does not show that the kitchen and living areas are all shared, you are just booking a bedroom. Right outside your door are people talking, drinking, watching TV so there is no privacy and its very noisy. We complained as this was not what was shown on my booking. We were told by the lovely receptionist that many people had complained about the same misleading information. After speaking to her boss, the receptionist apologized and said that we could cancel and get our money back. We took Oliva Apartments Boss at his word and found somewhere else ( expensive at short notice). The following day we got an email from him saying it was our problem and that he would not refund our money. Not only are they giving misleading information about the property, they go back on their word. Not good people to trust at all. You have been warned!!! Do not deal with these people and DO NOT BOOK!!!
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