Hotel terbaik di Providence

東樓晚上比較吵，房間空調聲音特別大，空調風口對着床，睡覺衹能悶着被子睡不然空調風直接吹到頭上，房間衞生還可以，床單比較乾淨

For the cost per night of this hotel ($450 per night for the 1 King Bed room) I was expecting something nicer and roomier. The room had no closet/dresser to store clothes nor did it have a full length mirror or a safe, which feel like standard things to expect in a room, especially one being marketed as “more boutique/upscale” for this area. The shower situation in the bathroom is quite annoying. It is a narrow, stall style shower, but instead of having a glass door, there is a thin bath curtain that sticks to your body the entire time. Also, since there is no tight seal, water gets absolutely everywhere. The front desk/check-in receptionist was not from the area and was not able to provide any bar/restaurant recommendations when asked. It would make more sense to place people familiar with the area in customer facing roles. Lastly, we checked into our room Saturday afternoon and when we left the next day (late morning) the trash was in the same spot, unattended to. Both discarded items in front of various rooms and large contractor style trash bags that clearly came from Housekeeping/Janitorial staff etc. The smell and visual left little to be desired. Next time I am in Providence I would choose to stay elsewhere.

Only stayed one night, but thoroughly enjoyed it. Staff who checked us in was friendly and helpful. They seem to have thought of everything -- including providing mints and homemade cookies in our room, having a well-stocked common room with coffee/tea/hot chocolate/ice/wine and champagne glasses and wine buckets available. Our room faced the highway, but the windows were well-designed to block out highway noise so it was not a problem. There was a white noise machine in the bedroom in case you needed it anyway. Breakfast was very good -- lots of choices. Room was large, bathroom was clean, and bed was comfortable with amazing sheets! The B&B is lovely, clean, and conveniently located near downtown Providence and many local universities. I will stay here again for sure. It was so much nicer than staying in a cookie-cutter hotel.

Very beautiful hotel. Services met. Comfortable sheets and robes.

We stayed here for one night to attend my brother’s graduation ceremony at RISD. The hotel is conveniently located and very clean as its a new facility in the town. Staff were friendly and helpful. Would recommend people to stay.

A very well appointed hotel conveniently located in the historic downtown adjacent to RISD and an easy, if uphill walk, to Brown, with a number of decent restaurants nearby. The furnishings, bathroom, and linens were all of high quality. Despite other reviews I found the staff to be rather limited in their engagement versus the friendliness praised elsewhere, but nothing off-putting. The restaurant Bellini tries to punch a bit above its weight though for Providence it’s decent. Overall by far the best hotel in Providence but still a stretch from true five star luxury or a genuine upscale business hotel like Four Seasons or Mandarin Oriental.

Thermostat on cool setting was set to 68 degrees as room was 73. Woke up at 1am and the temperature rose to 77. Turned air cooler and auto-fan kicked in blowing air in excess of 85 degrees- quickly made the temp rise. Shut off the unit. Used the guidance to text to contact staff. No response. Did not call as that would have awoken my child. Text again to get guidance on finding the ceiling fan switch... no response. Finally found a panel of switches in the bedroom obscured by an oversized lampshade. I have never seen such an arrangement. Text again at 7:30 in the morning. No response. Finally after 8 someone sent a message that they would send up engineering to look at the situation. Great thanks. How timely of you. Two days later and still no response or apology from management. For a 4-star hotel I expect anything better than what was provided.

This is a wonderful hotel to stay at! We did our wedding block here at this hotel and everything was top notch. The customer service and Sue Gallogly were excellent, they treat their hotel guests right. Also, the location is great too. I highly recommend the hotel for a night stay or to use as a wedding block!

It met my expectations but I realized that I overpaid for the room because I booked too early:(