Hotel berhampiran Cerro san cristobal, Providencia

Realizamos la reserva eligiendo la opción con impuestos incluidos ( que es más caro )y al realizar el check in nos dicen que ese impuesto no es el IVA, si no que la comisión que el hotel le tiene que pagar a la plataforma que usamos para reservar y a lo pagado nos cobraron en recepción un 19% extra en concepto impuestos o IVA nuevamente, yo trabajo en la industria hotelera y es una sinvergüenzura lo que hacen al publicar las habitaciones con “ impuestos “ o “ sin impuestos “ y luego te los cobran por segunda vez , uso esta cadena hotelera en muchos países y sólo en Chile me pasó esto. No vuelvo a reservar en Ibis Chile nunca más .

We arrived in March, as a result of our airline cancelling an aircraft for 2 days. We were given a large room to accommodate my handicapped scooter, which did not even fit in the the first room we tried. As for the food, I can only comment on the buffets, which is what we were given, overall it was quite good. The bar was very nice, with a friendly and helpful bartender, and it has the largest LCD TV I have ever seen, which would become very useful when the final game for the NCAA basketball championship came on (we love March Madness). Overall, this is a handsome hotel, with a large and airy lobby, but we could tell it was a bit older, with a few things needing repair, refurbishing or outright replacement, The concierge was very helpful, but I had to speak Spanish to get what I wanted, because he did not speak English. We didn't try the pool, but it looked great, and there were cabanas to hang out in.

Bien en ubicación y conectividad, al igual que limpieza. Dispone de. estacionamiento Por el contrario, las habitaciones un desastre de incómodas, camas de medidas inferiores a 1 plaza. Baño mal diseñado. Solicité una almohada extra y no disponían. El desayuno de debe pagar por separado, por lo que finalmente es más cara la habitación respecto a similares.

First vegan review. My wife and I are vegan and we were not expecting much. First day they had little cartons of almond milk but after that day they did not have any anymore. They have different fruits, strawberry, cantaloupe, no bananas, that's odd. and some not fresh fruit like pineapple in syrup. They also have coffee and tea. Oats that you can make with hot water from the nestle coffee maker hot water. Cereal like corn flakes and dry bread. Pool closed ”under maintenance” Bad things: Room key kept failing. Had to get it reprogrammed multiple times. Toilet does not flush well, had to do it multiple times. Soap bars are tiny and not very soapy. Might be the water but not sure. No free coffee in the room, just a hot water electric kettle Pros: Clean room. Good service. Across the street from a Starbucks, grocery store. Walking distance from bars/restaurants. Overall, a good option for a budget hotel.

Gostamos do hotel organizado recepção atendimento só nosso quarto que a janela estava com defeito passava vento, e o colchão era de mola, mas não reclamamos no hotel nossa viagem foi bem corrida, tem que pedir box um lanche que hotel prepara para vc comer quando sai antes do café da manhã.

Our stay at the AC Marriott Hotel was absolutely wonderful! From the Front Door Staff to the Concierge to the Front Desk to the Restaurant hostess and staff to the Luna Bar staff, especially the bartenders, to the Lobby Bar and the Hospitality Manager... all were delightful interactions. I am a Marriott Titanium and Hilton Diamond member so I clearly travel more than I really should and I have rarely given a positive review like this one. The hotel location is great, the Luna Bar offers tremendous views of the Sunset, Santiago and the Andes. The craft cocktails are amazing and so are their Pisco Sours especially if you upgrade the Pisco. Our breakfast and brunch experiences were also excellent. We got upgraded to a corner suite which came with a nice bottle of Chilean Cab! The rooms are modern and well appointed. I would highly recommend this hotel.

The warmest of welcome from a great team at Ugo Hotel. The hotel is well placed in a nice area. It was modern, very light, airy and clean. Our room (334) was on the third floor facing towards what looked like residential apartments. Our only wish was that our view hadn’t been slightly obscured by a wall to another part of the hotel. The reception / lobby / bar was a good place to sit. The main light hanging above made a statement. The room itself whilst not the biggest had everything we needed for a comfortable stay (3 night) during our tour. There were two big, very comfortable beds. This combined with the pillows supplied led to 3 good nights sleep. The second bed was great for laying clothes out and packing ‘ unpacking. The WC / Shower were in the ensuite with the washbasin just outside in an area divided from the bed space by a divider and hanging space. The shower was very good although some might find the floor slippy. There wasn’t a plug in the sink (by design). This was the moment we remembered the travel plug had been left at home. This was an inconvenience when shaving and meant that more water was used than might have been had there been one. We pointed this out as a water saving idea at reception who welcomed the positive feedback. There was good air-conditioning but like most you need to leave one of the key cards in if you want it to continue working when you go out. That said from an energy saving point of view it didn’t take long to cool the room down once we returned. We did turn the AC down at night as like most installations the noise can be a bit of a pain when trying to sleep. There was a good choice of food for breakfast and a nice looking bar with a fantastic team. Not everyone spoke English but we didn’t speak any Spanish but we got by just fine. We had some great Chilean wine and loved the Pisco Sour. Thanks to Laos Silizar for giving me his recipe. There is an enclosed garden area at the back close to the bar with a variety of seating among greenery and to one end a pool. The lifts were quick and we never had to wait more than a few seconds for one. There were two ice cream shops within seconds of the main entrance and a number of nice restaurants. The tallest building in Latin America Sky Costanera was only about a 10 minute walk away. By virtue of its height it has the highest viewing platform in Santiago, from where the 360 degree panoramic view from the 61st and 62nd floors including The Andes is exceptional. Beneath this is a very big shopping centre containing many restaurants of all sorts. We went our for a walk each evening in the direction of the adjoining residential. There were some nice apartment blocks / homes. The area was well lit and felt safe. To summarise we enjoyed staying at Ugo Hotel very much. All of the staff were fantastic. Postscript: Having left Santiago to visit Atacama we returned to Santiago and had a night in an airport hotel before flying home. Rather than stay within the conf

This hotel is near a large shopping mall so there are many nearby restaurants to choose from. The rooms themselves are very comfortable. My one complaint is with the breakfast. If I went at the opening time, it was not yet set up for guests. I had to wait until someone brought out the tea, juice glasses, food labels, etc. There also needs to be a better system to request an omelet or fried eggs.

I got a great deal for the hotel booking with Trip.com. All was great. The restaurant was a very nice place, but the food was hit or miss.

We were in Santiago to meet new relatives who live there. For us, the location of the abba Presidential suites was perfect. We speak little Spanish but their front desk staff is bilingual so there was no problem for us. We were easily accommodated with early check-in for a dollars more, but that included their breakfast buffet which was perfect after the flights in from California. We went to the buffet a few times during our ten days there. They also serve dinner. The room was large, sunny, and very clean. The housekeeping was available daily if we wanted it, and very flexible with timing. The room has a safe, a kitchenette and plenty of sitting area to see friends and relatives, watch TV etc. While they provide an insta pot to boil water, there was no coffee or tea, sugar etc. we could have used a dishtowel and garbage can liners for wet trash. We know for next time. We will definitely be returning.