Hotel berhampiran Villa Cancellario ( sec. XX°), Province Of Macerata

We booked 2 nights in Life Hotel, expecting a 4 star experience reflected in the cost - €150 per night including breakfast. It fell well below our expectations, worst of all being dinner in the restaurant on the night of our arrival. The real positive of our stay was the breakfast and the staff working at that time - they were wonderful. Our room was comfortable but lacked anything that could be considered 'deluxe' - apart from the fancy lighting system perhaps and a really good shower. The bed was comfortable. A large balcony in our room had 2 upright chairs and a coffee table with an ashtray - more relaxing furniture would have made it a place where you could chill out, watching the sea. There was no such zone to be found anywhere in the hotel. The lowest point was dinner - don't order the hummus as it's a tiny portion and not hummus at all but puree chickpeas with not even a hint of tahini. I ordered fish - branzino gratinato - it was terrible, could have been frozen but was definitely over-cooked. My husband had ravioli most of which was uneaten as it was like cardboard. The side of vegetables was also a sorry affair and went back almost untouched. All of which drew no comment from the waiter - service was perfunctory at best. When we complained to the reception staff they smiled and nodded, nothing more. And then on check out, I was informed that there was an extra charge for parking in the hotel garage - it was the first time I'd heard of the charge and in a hotel asking €150 per night I would have expected it to be included. The spa is also extra, by the way. So, if you're looking for 4-star standards look elsewhere. (we had a fabulous meal in hotel Bianchi Nicola on our second day).

In ottima posizione, garage gratuito, pulizia eccellente, colazione da B.W, cioè di qualità; il personale è gentile e pronto a soddisfare le richieste. La camera è grande e ben arredata in stile classico, si gode un bel panorama delle colline marchigiane. Come tre stelle è molto buono. Occorre solo un po' di manutenzione (chiave che si guasta, doccia da revisionare) ma nulla di grave e tutto risolto immediatamente. Il rapporto qualità - prezzo è da 5 pallini, anche 6...

The location of the hotel and the healing waters pools are fantastic. Lorena and Samuele helped us making our vacation special: first allowing to park our classic car in a secluded place ( in any case the location is super quiet and safe!) They both give us good suggestions about museums, restaurants and, as hotel residents, a special discount at the underground SPA. The guys at the pool are very friendly and we often had a very good light lunch there after the therapies at the spa. A 5 stars mentions also to this super clean and professional therapeutic and aesthetic department! They offer medical treatments for rheumatic, otorinolaringoliatric problems also for pediatric chronic diseases, physiotherapist for massage, mud and hydromassage. If you do the same treatments in Tuscany they will cost double! The priceless gift we had during our stay was the sincere kindness and the plain smile of all the people who made us feel so well that we want to visit them again!