Hotel berhampiran Gardaland Resort, Province Of Verona

We consider that Gardaland Hotel is the most convenient option for visiting the Gardaland Resort theme park. The park is not very far and the Hotel provides a free shuttle bus to and from the park. Our 3 nights stay included the park tickets for me, my wife and our daughter plus the tickets for Sea Life (which is a nice addition). The Hotel is very clean, the food selection is good and tasty. We opted for the dinner package at Wonder Restaurant and we are happy with our choice. The staff is helpful and friendly and even though they address you in Italian, they speak and understand English.

The fabric of the hotel is very good. Clean and fresh and so it should be as I believe it has recently been refurbished. If you want a hotel where there is daytime/night time entertainment this is not for you. It is generally a quiet relaxing hotel. Children are allowed but they will have to provide their own entertainment. There are three pools, one in the spa, one adults only and one that children can use. The pool bar was not in operation while we were there. The hotel is a 50 min walk from the town of Lazise on reasonable paths that are shared with cyclists. But you take your life in your own hands as the cyclists and scooter riders just fly past with no warning. A taxi into town costs 15-20 euro. There is no shuttle bus at the hotel even though it indicates there is on the trip advisor hotel listing. And to the reviewer who says it is a 5 min walk to the lake..you are wrong. I would say it is at least 15 mins and that includes a shortcut through a vineyard and a campsite. The rooms are a decent size. Storage for clothes could be improved with more drawer/shelf space. There is a fridge (no mini bar) which on arrival has two bottles of water in. It seems pot luck as to whether the water is replenished. A good size TV but maybe only 3 English channels (news). The bedside lamps are quite dim...not enough light to read by. All rooms have a balcony or terrace for ground floor. There was no milk to make hot drinks. We purchased some from the local supermarket. Breakfast is more or less typical for a holiday hotel. Fresh fruit..well melon and pineapple, yogurts. Continental style with meats and cheeses plus a pastry section. Don't expect a full English here.... there is bacon, fried egg and sausage but that is all. The food was a decent quality. There is a gripe I do have in that when the bread ran out we were tod it was finished and no more would be coming out.....this wasn't at the end of the breakfast sitting but with still 45 mins to go. NOT ACCEPTABLE. One thing that we observed was a family who loaded up breakfast food of all description including fresh fruit, as well as taking water bottles from the display and then blatantly took it back to their rooms. They took plates piled high and filled bags. It wasn't as if they were having breakfast in their rooms as they were eating breakfast in the dining room. They were clearly taking food to eat later in the day! The staff knew but did nothing. Maybe that is why they ran out of bread. We only dined in the evening twice. The menu is not extensive .....in fact there were only two choices of main meal. Other course were labelled starter, first course, second course, so maybe you are supposed to have one of each course because the size of the main dish is not huge. If you have a decent appetite you will need more than one course. The main problem with this hotel is the lack of staff. There was not enough waiting staff at all so tables were delayed in getting cleared and more importantly food

The hotel itself was lovely, but the staff were amazing - especially in the dining room, they couldn't have been more helpful! The hotel has pretty much everything you would need for somewhere you don't plan on spending any time in, and why would you with all the amazing Italian country side around?? The bedroom was huge and functional, so seemed a bit sp****, but again, you didn't need anything extra. The only problem is it's in the middle of nowhere, with only big outlet malls nearby. The front desk were really helpful though! When we arrived in the area we had no idea of public transport as there's not much help online, but the front desk had loads of information! The breakfast was pretty standard fare, but there was plenty of it and, as I said, the staff there were just amazing with their help (my partner has dietry requirements and they accomodated them so well, and actually went out of their way to do so).

Hotel management service very very poor and rude behaviour. Coffee matching in room but no water inside the Matchin to make the coffee. We requested them to fill the water but they didn’t do anything. Today Night shift Manager was so rude with us because we had water bottles in our hands and the water we get from outside but night shift Manager stop us rudely start talking why we get the water from gym room but we didn’t even go to the gym to get the water. We came with our family to stay comfortably but those kind of behaviour how can we find comfortable. We pay lots of money expect good service but Hotel expo is completely different. Finally I will suggest whoever try to book the hotel please please thank before you book your trip.

We did booked a room for 4 nights with City view. Got a room with Bamboo view - first floor above garage exit behind a hedge of Bamboor at 3 meters away from the balcony. Reclamation at the reception l earned thet first there were no rooms with city view, secondly it was our own mistake and shouild not book via Bookit. Than I left.... At checking out, the concept invoice was not correct. We have been here several times before Covid. Not sure if we will return

We were in Gardaland adventure hotel and Gardaland park few days ago. Hotel is very nice and all employees are very polite. We had dinner in Tutankamon restaurant and special praise for waiter Vicenco. He served us 2 nights and he is so kind and friendly