Baymont by Wyndham Provo River

衞生真的比較差，浴巾和洗手間到處是黃色的毛毛，而且空調噪音奇大（應該和空調內機有關係），隔音也差，但位置還不錯

服務奇差 衞生堪憂 但環境絕佳！

I was told to cancel because when I showed up at 3:30pm I was disappointed because rooms were not ready. I spoke my truth and the lady didn’t approve of what I said. That’s why she cancelled my reservation. Still waiting for my refund from the hotel…😡

******* should remove this property from its listing. It was dark, dirty, no elevator for second floor rooms, so noisy, dogs barking, filthy, worn carpet that needed vacuuming. Bathtubs that were dirty, questionable linens, check in was sketchy. Could barely understand the clerk that was clueless. I couldn’t even stay at the property. I had to leave and asked for a refund. I was told i could only get the refund through ******* bad experience

We enjoyed our stay it was okay. The price was very reasonable and they allow dogs although 20,00 US seem high compared to other hotels. They say free breakfast but there wasn’t even coffee available so that was disappointing

I stay here a couple times a year. The property is a little run down, but the location is good. The breakfast is disappointing, with lots of carb options, but no warm proteins. I very often skip it and get food elsewhere. In my last 2 stays there have been maintenance issues in each of the rooms. In one room there was a lamp with no bulb and there was no hair dryer, but you could see where it had been broken off the wall. In the other room, the furniture was damaged, also one of the beds squeaked really loudly any time someone moved on it, the back of the key card reader was missing, and the sink was stained and nasty looking (but still clean). However, my overall experience has been good, and I will stay here again

**BEWARE** I normally don't do reviews, but this hotel is an exception. We checked in and went to our room. The room had not been cleaned. The beds were unmade and garbage still on dressers. Well.. I thought stuff happens. Tried to use the rooms phone to call front desk, the phone does not work. Walked down to the front desk talked to the young lady. She checked the room and confirmed. She gave us another room. In the next room, it had been cleaned, but the battery in the fire alarm was expiring and it was chirping every minute. Again I tried to use the phone to call and have them change the battery. Again the room's phone did not work. Before I walked again to the front desk I happen to walk into the bathroom. Instantly I noticed that there was poop smeared on the door frame. Not just a little but two smears about six inches each. Showed my wife and she got our kids out of the room. Walked down again to tell the young lady. **In the end we got another room because we had too. We had plans and did not have time to search for other hotels. The third room had a slightly odd smell, but beds were made and no poop on the walls. The other thing is that, I asked twice to the young lady, Where is the manger? She could never tell me when the manger was going to be in. In the morning I never saw anyone at the front desk. There is a box to put you key in, no one to help you. The hotel is filthy, and should be reported to the health inspectors. Beware of this place.

The staff was very friendly and helpful. The bed comfortable. However, the room could use a refreshing and update. Ice machine and fountain soda equipment was inoperated But for the price we were satisfied.

Needs updating, especially carpets and furniture. Our bathroom wall had sparkle applied with no finishing. Property has possibilities though.