Ilunion Costa SAL Lanzarote

On arrival we were welcomed by the wonderful lady on reception called (Rosie/rosa) she was so welcoming and friendly and explained everything we needed to know ! She treated us like friends and it was so lovely to have a friendly welcome to start our holiday, Apartment was massive we had a 1 bedroom and my son had a bed in the living area he’s a tall teenager but the bed was more than big enough for him very comfortable too ! The beds in the bedroom were very big and comfortable and the apartment was stocked with everything that you could need to enjoy your self catering stay! The housekeeping was brilliant although they do come at random times 3.30/4.30 once we asked them to come on a morning though they did which was perfect. Bar onsite was very expensive and so was the restaurant the hotel wanted €16 pp for breakfast! Wow walk down to the Commercial centre and breakfast is €5 . I was hearing from many returning customers that since the chain has took over things like the bar and restaurants have changed and not for the better which is a shame , also the supermarket on site could be so much better for the self catering clients it’s a big place but half the shelves are empty! Loved the fresh baguettes and croissants on a morning tho! Could do with a revamp and stocking up of everything so you don’t have to carry things up from the centre . The hotel is on a steep hill and there is lots of steps so if there is mobility issues I would look into the accessibility if we decided to go back we would ask to stay down by the bottom pool as it’s nearer the commercial centre and beach . If your an early riser you cannot lay out on the sunbeds until 9.30 as they don’t open the pool area you can’t get in the pool till 10.30 till the lifeguard arrives , they say no reservations on the sunbeds but people do this and put towels down at 9.30 and don’t come back till after lunch ! Towels are not removed as stated ! The day time entertainment could do with looking at as I know there was a mini club but activities for teenagers and adults to do in the day would have been great! Overall this hotel was clean friendly staff were helpful we would possibly consider returning as we did enjoy our stay.

We've stayed here on a few occasions the second time this year. Grounds and accommodation are so well kept, staff are all friendly. Have found that bar prices have increased since the takeover, can't comment on the food as didn't dine here. Biggest issue we found this time was the sunbeds being reserved and not being used for hours on end. Hotel where good at trying ro enforce it but some guests didn't seem to care. This is first time to stay in school holiday time so this may have being the reason. Shop isn't as well stocked as before.

Great apartments with everything you could need for a 2-week holiday.Pool was fantastic with loads of sunbeds and parasols. Very clean and spacious. Cleaners came nearly every day and were super efficient and friendly. Reception staff were also very friendly and helpful. Ate at the pool bar a few times and found the food to be of a good standard and good value for money. Staff here were also very friendly and courteous. Overall I would definitely recommend the Costa Sal as it has everything you need to have a fantastic holiday and they should pride themselves on their wonderful staff. We will definitely be returning on our next trip to Lanzarote.

Perfect place to stay. Very nice breakfast buffet. No sun bed wars, plenty for everyone. Choice of 2 lovely pools. Only a few mins walk to beach and bars / restaurants. Room were spotless and modern, lovely air con and very comfy bed. Few english channels on the TV and was able to connect my own Netflix (I like watching tv when going asleep). Perfect place for couples or families

Been coming here for many years and still keep coming back,its like a second home to us, staff on from desk and restaurant staff are always very helpful and friendly ,rooms are great we always ask for ground floor room breakfast is really good ,shop on site is good, wifi isn't as good as before take over, we will be back again in February 25

We had a single bedroom apartment with grandkids with their parents in a separate apartment, not too far away but up two flights of stairs, so not ideal. The apartment was well equipped and we could just about see the sea! Supermarkets and good restaurants were in the local shopping centre. Staff at reception were very helpful when required. Ideal if you are a plane spotter - the runway at Arrecife Airport is about a mile away, with planes arriving or departing frequently, but we soon got used to this and it wasn’t a problem.