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Terokai Ulasan Tetamu Hotel di Puerto del Carmen

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BelleVue Aquarius
3.3/561 Ulasan
Staff was great and very helpful. Jonathan was great and energetic ! The pool was great and the life guard too. It’s a stone throw away from markets , touristic events etc The only gripe I had was with 1 mm ants ? That popped up in the kitchen and bathtub was worn. But it wasn’t dirty. Cleaning lady also cleaned everyday. Definitely a lovely stay for the money and amazing staff.
Labranda El Dorado
3.7/553 Ulasan
I am writing to formally express my extreme disappointment with our recent stay at Labranda El Dorado Apartments in Lanzarote, which we booked through your company. We had high expectations based on the hotel description, but our experience was deeply unpleasant and, at times, unsafe. Misleading Room Description We booked a Sea View Superior Room, expecting a pleasant view as advertised. Instead, our room overlooked a skip that remained there for our entire stay. It was nothing like what was shown in the booking details, and we felt completely misled. Unbearable Noise – Impossible to Sleep Our room was located at the very bottom of the complex, directly beside an extremely loud Irish pub. From 9 PM to 2 AM every night, we were subjected to deafening singing, making it impossible to sleep. The walls were paper-thin, and we could hear every noise from outside and neighboring rooms. By the second night, we were exhausted and frustrated, so we went to reception to ask if we could move to a different room. The hotel was clearly not full, yet when we explained our issue, the receptionist was dismissive and unhelpful. She shrugged, threw her hands up, and said “sorry” with no effort to assist us. When I asked if that meant there was no possibility of moving rooms, she flatly replied, “No, you booked a superior room, that is your room.” We then contacted Jet2, who attempted to help. When we met with the Jet2 rep and another receptionist the following day, we were told the hotel was fully booked and that the only available rooms were five garden view rooms. However, after looking at the hotel map, it was obvious that many rooms were empty, including ones much further from the noise. The staff refused to move us, despite having options available. Had I known that the so-called ‘Superior’ rooms were all located next to a noisy bar, I would never have booked it. Considering it was meant to be a better option than a standard room—and we paid more for it—I expected much better. Serious Safety Concerns on Our Last Night On our final night, we experienced an extremely dangerous situation that made us feel completely unsafe. A car right across the road from our hotel was set on fire and exploded. This was not a small incident—the car was completely engulfed in flames, and there were what we believe to be fireworks or devices being set off in or near the car, possibly even towards the hotel. The hotel staff showed absolutely no concern for guest safety. At no point were we given any information, reassurance, or even an acknowledgment of what was happening. We were extremely worried for our safety, and the lack of response from the hotel was shocking. Poor Room Conditions & Housekeeping At first glance, our room seemed clean, but we quickly noticed multiple issues: • Mold in the bathroom • Ripped bed sheets and towels • A broken couch that doubled as a pull-out bed we didn’t need—the bottom part was exposed and falling apart, making it uncomfortable to s
Apartamentos Acuario Sol
4.2/542 Ulasan
Ignore bad reviews! Especially the Nov ones who gave this fab wee place poor scores because they got into arguments with other guests over water fights … jeezo! I stayed in the smaller complex. 10-15 mins from airport (€18 taxi) Yeah it is dated but it was really clean and had everything you need for a self catering trip. Cleaners were round every 2nd day with fresh towels. It was a 3 minute walk to the sea front and a 6-7minute walk to Long Beach. Reception staff were very friendly and helpful. Handy wee supermarket across the road. The smaller complex pool was clean and sheltered from the wind. The larger pool at the bigger complex was clean too (yeah the odd leaf blows in as the moaners from other reviews stated) and it was more open and windy but a nice area to sit. The on-site restaurant staff were nice too and the food was fine considering the cheap prices. I ate there twice and enjoyed the steak, wings, baked potatoes and toasties. Not 5 star but you aren’t paying for 5 star. I would stay here again.
Suite Hotel Montana Club
4.2/568 Ulasan
Just back from a 5 night stay. Can’t fault the staff, all lovely! Was in one of the older rooms, clean but very run down (broken socket in the bathroom where the hair dryer is) dangerous! Was told both pools where heated but only one was but that was fine we just used the heated pool as had two kids with me, the cold one was ice cold there was no way they could use it. First four days there was no problem but all of a sudden on the 5th day we were told the kids couldn’t use their swim rings in the pool! No rings or armbands!! They weren’t in anyones way as they where the only ones in the pool! The odd person would get in for a min or two though out the day. I was told they could use the cold pool with their rings but not the warm one! They could stay in the warm pool but had to take their rings off. So they had to just sit on the steps even tho no one else was using the pool! Was absolutely ridiculous
Hotel Floresta
4.2/579 Ulasan
large well fitted apartment ,beds where fine decent shower room and more importantly the Tv had most English channels ! I know it’s not a bad thing But in our opinion the cleaners where probably ‘a bit over the top’ cleaning every day but you could ask them not to clean your room as long as you signed their paperwork 9/10 ! The food was excellent with the restaurant being clean with great staff 9/10 .the reception staff could not do enough ,very professional 9/10 ! The total experience of our holiday was a real suprise, after staying at Many hotels in Lanzarote including 5star hotels this was our favourite ( location,cleanliness,comfort,friendly staff and excellent value 👍we would give 10/10 but you always need to leave a small margin just in case we find something better but to honest I don’t think that will happen ! Well done Floresta 👍
Hotel THB Flora
4/569 Ulasan
Paid for half board which was great ,but got the impression afternoon snacks were included. Drinks had to be paid for .not a problem just quizzed why 2 beers were 24 euros informed snacks not included, needs to be made more clear ,otherwise great stay

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Maklumat Perjalanan Tempatan

Harga TertinggiNZD 1,754
Harga TerendahNZD 136
Bilangan Ulasan1,709
Bilangan Hotel296
Harga Purata (Hari Bekerja)NZD 567
Harga Purata (Hujung Minggu)NZD 602