Hotel berhampiran Puerto Galera White Beach, Puerto Galera

I stayed at the Dreamwave hotel in White Beach in Puerta Galera 13/9/2022 for 7 nights with my partner To say I was disappointed is an understatement I arrived to find the hotel is currently being refurbished and not as described in the pictures in Agoda. I will list my complaints below that happened in the 7 days I booked a deluxe room. The room had a king size bed in it. A TV unit and a TV and a bathroom. There was no space in the room other than to walk round the bed. No table or chair. No kettle. But more importantly no wardrobe to put ones clothes. The bed when I sat on it creaked and groaned like a 1930s spring bed would. The view out the window was of a building site I went to reception to speak to the manager. I was told that was the room I had booked and is a normal deluxe room I mentioned about no wardrobe but they had no answer to that. After several discussions back and forth I was offered another room but for only 6 days (I would have to revert to the original room for one night.) OK let’s see the room I said and I was showed another room a VIP room four times as big Back to reception I said I would accept that room she said it is another 9100 pesos (150 pounds) I argued that they had failed to supply me with what I had already paid for but they wouldn’t budge So I reluctantly paid We moved in to the room These are the issues with this room No wardrobe we lived 6 days out of suitcases No hot water. They tried to fix but couldn’t I was offered another room to shower in but that lasted two days No kettle till I asked for one The microwave didn’t work The shower floor leaked from the tray to the floor The window was filthy and grimy No hot water in the sink after two days Water pressures in sink was poor No sink plug The bed was great as was the view through the dirty full-length windows The hotel itself has been boarded off just behind reception and all the rooms being let are on the front of the building. The front entrance has a space allocated to a tattoo artist here he lounges sprawled about sleeping in the day waiting for customers The front entrance has roller shutters that come down at night Breakfast included in the 9100. The menu only had small items on it and the value was between 150 and 250. If we had anything above 150 we had to pay the extra On the first night / morning we were woken at 5.30 with someone on the building site behind the boarded corridors singing at the top of their voice. I mentioned this to reception but again it happened on night 2 and 5 On night 4, hotel guests singing loudly in the hallways and reception area, despite a night guard, it woke us up at 3am. I mention this to reception and asked why the guard hadn’t stopped this but they had no answer The seating area on the balcony for smokers was filthy and the chairs were old paint splattered plastic garden chairs The best for last In the pictures in Agoda website shows and the description quotes tables

I booked for Family Deluxe Room with Kitchenette but what I received is just a Family Room with 3 beds without partitions which is way different what I have selected online. The manager asked to upgrade the room but with additional fee. We’re on a budget and could not afford to do that. I immediately asked assistance from Trip.com because the voucher I’ve received is no kitchenette and it’s inconvenient because instead of us can cook to save we need to buy pricey meals in White beach. Lucky, Howard offered us to compensate regarding the inconvenience because it stressed me out. Thanks to him.

Pros: Just a few steps from the beach and restaurants Nice people in the front desk Clean place Strong internet Cons Bed is hard Blanket is small Breakfast is serve already and you need to get what they served TV videos or channels are not clear

Great service . They are always friendly and helpful. Food is best I had in years if I compare another hotels . And bug bonus is that the kit hen also make food on demand . So if not on menu they do on request and it is worth to pay some extra money. Only downside is that trip.xom do not mention that beside the 30 peso terminal fee . And then on tge another side you need to pay 120 peso tourist tax . And as last 300 peso each person to go to the hotel. But for sure I will go back there

Чудесное место для остановки. У нас было уютное, просторное бунгало с небольшой терассой. Не хватало только холодильника, но это никак не повлияло на общее впечатление. Мы приехали около 2х часов ночи, нас дождались и заселили, несмотря на то, что заселение до 22.30. Ухоженная, территория, потрясающий сад растений. В отеле есть спа, неплохой массаж. Удобное месторасположение - чуть в стороне от суеты, есть свой пляж. Рядом отели без пляжа с мощёной набережной. Дайвинг брали в другом месте, так как в отеле все было забронировано. У нас был но ер без завтраков. Его можно взять и оплатить на месте. Мы завтракали в разных местах, все в пешей 5-ти минутной доступности. В поисках ужина обошли несколько мест, в итоге оказалось, что в этом отеле самая вкусная еда. Повару отдельное спасибо!

This is not only the best resort I've stayed at in the Philippines but is up there with the best I've stayed at globally. As an Australian who has travelled a lot, my expectations of hotels and resorts are high, and this resort lived up to my expectations. The hotel hosted my birthday party, with 25 of my friends attending. The service and food was amazing, and the location was perfect. I would highly recommend anyone visiting Puerto Galera to stay here. I will be back!!

The apartment's perfect.Not in the busy area,but close.so that you can easy to handle everything.diving eating shopping. With cooperation w/t dojo dive shop,after u get the perfect diving service,u also can take the reasonable price for that！The stuff are friendly and responsibility，u can trust them.Each request will be respond immediately！We will back again！Best wish to my friend,Jocelyn！

The outdoor pool, surroundings, garden, and amenities are fantastic. We particularly enjoyed the themed architecture, landscape, and even the common bathrooms within the castle. The availability of free amenities like the billiards, table tennis, and a gym added to the overall experience. The Wifi is also okay. However, if you have a car, be aware that parking is quite limited and occasionally locked due to its location in front of a house with a narrow gate. Clear instructions about parking are necessary, as maneuvering on the small road can be challenging. It took them a while to provide clear instructions for the parking. There's room for improvement in cleanliness, especially with bedsheets that had a lingering smell, possibly indicating insufficient drying. Additionally, the water kettle and cups seemed like they hadn't been washed thoroughly. Overall, my family enjoyed their stay there and with more improvements and the staff being more responsive before and during the stay would even make this place even better.

Just spent 12 days here rooms are comfortable and were recently renovated nice bathroom. Nice space for meals and the food was very good with a large menu. Even made me some local dishes that were not offered on the menu. So the absolute highlight of this resort is the staff! Kind and so very helpful everyone went above and beyond to make sure our stay was enjoyable. Fantastic value for your money already looking forward to next year.

I've been coming to Sabang for 15 years. I've stayed at this place more than 5 times during various visits, its now my most favorite place to stay in Sabang and White beach. things have changed since the pandemic, access and travel time, but well worth the effort. once you arrive, I don't even have to check in, I just show up and tell them which rooms I'd prefer, and its done. the rooms are large, 11, 12 and 14, my favs. their clean, good aircon, good wifi, great bathrooms and shower, warm water, TV works, has cable, viewing deck comfortable and glass slider access. food is the best I've had on the island, Mel, the chef, is great and very accommodating, he gave me my own personal access to the early morning bar to make my own brewed coffee, that'll never happen anywhere else folks, and he's a great cook. the staff is very friendly and accommodating, they speak good English, the place stays open until the visitors are finished with their entertainment. the pool is small, yet wonderful, access within walking distance from your get off taxi, but not very wheelchair friendly, not much of the PI is unfortunately, I plan to make this my only option to stay when visiting the island. I recommend calling ahead to check availability and have a back up plan because they fill up during high season. access to the island has changed a bit. Batangas seaport is your beginning and you can only arrive in PeurtoGaler, then can only take a tricycle and/or Tuktuk to get there, takes about 35 minutes, cost about 350 pesos and is better then white beach hands down. has walking distance to bars, clubs, nightlife, yet far enough away to be silent for sleeping, many scuba shops and options, its a scuba mecca, you can YouTube many themes here and you should, I can't recommend this place enough and if your on the fence, pull the trigger, its worth it. good luck and be nice.