Noi Indigo Patagonia

Ridiculous hotel. Noi Pantagonia does not respond to emails after numerous reminders just to confirm reservation and arrange tours/transfer. If they cannot give assurance to guests and at least respond to emails, they should not be called a hotel. Have cancelled the hotel reservation for stay.

I walked inside the Noi Indigo Patagonia to seat down in their lounge area in the restaurant. I was waiting for a friend to meet me downstairs. The large glass windows allowed me to enjoy the view of the Monumento al Viento and the skate boarding activity.

We paid quite a bit for this hotel because it promised spa and sauna-- but when we got there we were notified spa was closed. Staff were very pleasant. Restaurant was nice. Were also surprised that staff did not facilitate excursions other than giving you websites for us to look into excursions.

The rooms are not how they are pictured on the website, spa is always “out of order” and the restaurant is meodicore. The wait staff in the restaurant was the only plus of the stay. After a week of hiking I just wanted to stay somewhere we could use a hot tub and get a good meal, if that is what your looking for, look elsewhere!

The hotel is right by the water and also close to the town center, so bars, restaurants and shops were only a short walk away. The rainfall showers seemed very inefficient. The beds were comfortable though. The way the standard room were situated, sharing a thin wall, allowed you to hear all the comings and goings of your next door neighbor. Not a big issues, but it you’re looking for quiet, you’ll likely want to request an upgraded room.

We stayed here for 4 nights during our extensive tour of Chile. A good hotel with good services.  The room is quite small but sufficient, but not much storage. Modern decor throughout. The shower was always hot, so no complaints there, however it could do with de..scaling so it was more of a tap than a shower with the water coming down in a single torrent. However it did the job OK. Bed was comfortable, with 2 single quilts which we found comfortable in the end. Restaurant opens for breakfast at 6.30am which is inconvenient if you have a pick up at 6.30. I suggest making a coffee machine available on request and possibly even some muffins or similar if a guest has an early start. We were able to snatch some breakfast once the door was unlocked luckily as our pick up was delayed.  Our boxed lunch didn't arrive as arranged, unfortunately, and so if we hadn't picked up a few things for breakfast on the go we would have had a very hungry day indeed. There seemed to be a staff shortage on the first few days,  but things got better on day 3 and 4. Friendly reception staff who asked about our day and showed an interest in us which we always appreciate. Good breakfast and good range of cereals seeds fruit and nuts. Friendly chap running the breakfast service. Good location short walk to the town and all the eateries.  Interesting town. Interesting walk along the sea with artworks nearby. The skateboard Park is just opposite but we didn't experience any noise or disturbance.