Overall a decent hotel with some nice staffs and food but very disappointed for the price I paid for an all inclusive hotel and didn’t t have a great experience. First the staff in the reception were very rude , the first person who was checking us in, said she had to leave because she wasn’t willing to stay after 3:00pm. we had to wait for the other person to come in to finish which was very rudeas well. We reserved 3 rooms, which were not ready although they said that rooms were assign the day before. We got there at 2:54pm after a little nit they only gave us a room and then the other one and I with two small kids have to wait until 6:00pm to get a room. Same day we got there we asked to make reservation for the restaurant they said we couldn’t make it until next day 8am-3pm we went next day around 9:00am and there were not restaurant available to reserve. It was very inconvenient and it seems they don’t communicate to each other. I was hoping to have a nice experience to got back but Unfortunately it won’t happen.
Terjemah