Saj by the Lake, Malshej Ghat

Worth it to come malshej ghat . A good place to visit malshej ghat for a peaceful leave , we booked 2 courtyard view rooms which is the basic category rooms were ok but view was nice and tidy Unexpected morning I can't even remember when did we enjoyed the birds sorying sounds last time . It was really satisfying. Or I can say it is what is Paisa vasul thing here. There is boating but it's paid We had no plans for nearby places thanks to mister ram for suggesting us and we went to nageswar tample . There is no mobile network here and WI FI was also weak But the good thing is staffs were nice to help out . Receptionist's personal hotspot was stronger then Room wi-fi. It helped a lot thanks for that. Malshej ghat is far from Mumbai but ones you enter the ghat you will enjoy the journey. Overall good vacation.

Good food. Both in quality and quantity. Enjoy the breakfast buffet by the lake side and lunch and dinner in the restaurant or in the room. The property is well maintained. The courtyard rooms were being renovated while we were staying. That complaint was handled well by the team under mr ram kis*

I highly recommend not staying here – staff is not well trained, food quality is not worth the price, room interiors are wearing out, hygiene standards left a lot to be desired, nothing much to do in the area, reaching here is arduous. We booked seven rooms – seven families with senior citizens as well as kids. Fri to Sun. Staff is mostly local men. These people lack politeness, warmth, and friendliness. They are always uptight, and some behave authoritatively (the tone and way they talk). Reflects the household ethos of the region they come from. But this is not what we pay for. They fail to understand that most of the guests come from big cities, are spending decent money and therefore deserve a degree of respect. Something you otherwise find effortlessly in other parts of India (most of the places a cultural given). Staff lacked training in soft skills. They are very transactional at all the time. They don’t have the slightest authority to make concessions. Unless you have rough men in your group, fluent in the local language, don’t expect the staff to be amenable to your modest requests. We were constantly reminded of last order timings every time we sat for a meal (felt like a boarding school). Once is understandable, but this happened for every meal. It got many of us pissed, especially after seeing them entertain orders after the cut-off time yet putting us under pressure to order fast. Indian dishes contained soda, got us all bloated after our first lunch. The food instructions weren’t properly understood. They didnt offer to join tables despite our bigger group. In absence of our young members, there was no assistance for senior folks trying to move chairs. At Maati baani (main restaurant) they would not start air conditioning until sufficient guests would assemble. Some of the early diners would be sitting in hot surroundings (it was Oct heat). Staff was busy huddling up over the restaurant computer all the time. The room service folks forgot to get some requests for families with toddlers. Ice creams, desert items on menu were short stocked. We got a three-day stale blueberry cake. Kids were left wanting despite being a weekend. All this despite having reminded their Mumbai office about our arrival a week in advance. A staffer hastily came after one of us to the lawns for a voucher sign for a bisleri. Despite clearly instructing on the room # to charge the billables. Such a low trust environment. The property's cleanliness is in bad shape. Rooms are poorly lit, and walls are not well maintained. Room designs are well done, but the cleaning and upkeep are lacking. Again, this is a staff issue. No one came to clean rooms unless some of us explicitly requested it. Restaurant flooring and seat cushions are dirty and worn out. Senior managers came to the picture only on Saturday night and Sunday morning after our repeated attempts to escalate service issues and requests. Senior managers took their duties for granted. There was no sen

Great location on lakeside. Decent options in food in indian restaurant and also lakeside cafe which has a great view. Hotel offers cycles to ride on side road next to lake and boating club nearly.

Stayed for 2 nights in the lakefront rooms. Rooms have the brick village like decor and are mostly good from the inside. What works is the high standards of cleanliness and hospitality maintained by all the staff from housekeeping to the restaurant.

We had booked room for lake view. But the room had no lake view. That was disappointing. Only few rooms has lake view. Food quality, service is good.