InterContinental Hotels Alpensia Pyeongchang Resort

The property in nicely located near the ski slopes and with 5 min walk you can star your day skiing. We are a bit disappointed on how the reservation has been managed by Trip.com we have been assigned 2 Executive Suites for two adults and one child of 12 years old when 1 room would have been more than enough to accommodate three guests! That’s shameful! Room service end at 9:30 PM which in my opinion it’s a bit too early for a 5 star hotel like this one. Also a bit ridiculous to ask for an ice bucket 5.000 KRW against the coat of 570.000 KRW of one room only!! My sincere appreciation and gratitude to Mr.Koh the Concierge that has been extremely helpful and kind to us during the whole stay. Kudos to him!!!

The hotel was comfortable. The staff is nice, but the price of buffet of the hotel was incorrectly told. The facilities in the room were quite outdated, it seems back to the 00 year, but that would not affect the stay much.

The hotel amenities and facilities is nit like 5stars hotel. They sell toothpaste and toothbrush. Breakfast was okay for 5 star hotel. Not much options for bread spread. The shower space is small. Bath tub was good. Bed was good. Overall is okay. But under my expectations.

Great location and very comfortable! The hotel staff have created a warm and welcoming environment with lots of cozy zones inside. Beautiful walking track around the lake out back. The only minor gripe I had was that the breakfast was mediocre and it got boring having the same spread every day, down to the types of fruit and drinks served. Staying at the hotel also ensures you get 30% off the ski lift and gear rental which was an added plus!

Around 5-8 mins walk to convenience store and restaurants, as well as ski house where you can buy lift pass and do equipment rental. Friendly staff, clean and spacious room. Taxi to Jinbu station around 20,000-25,000 KRW if no shuttle bus available.

We picked a lake view room so the room was huge. Can fit two people on the king bed plus one more on the sofa bed. The location was very good, five minutes away from Alpensia ski resort.