Jaz Grand Marsa

Yes it's true, it was amazing holiday. Started by warm welcoming by the Front Office team leaded by Mr Khaled El Gaafary, the Rooms Division Manager. Once you step in the Hotel you feel the top cleanliness and fresh smell in all the public areas (Lobby and toilets). The rooms were spacious and top cleaned by the very friendly houseman Mahmoud. The landscape like the Paradise and you can enjoy the open air hammock between the palm trees. We enjoyed very much The heated swimming Pool and the freshing drinks from the Bar which served by super friendly barman Mahmoud. The food at the main Restaurant is really tasty and you will find a lot of variety, special thanks for Chef Wael and all the kitchen chefs who is doing amazing efforts during the meals time. A very special thanks to Mr Mohamed Hassan, The Food and Beverage Manager, for his warm welcoming at the restaurants and care about your any food or special drinks requests. He is always asking you if you need anything more than what's available in the buffet and really caring about us and all the clients. We enjoyed the holiday very much and it worth what we paid. We already planned to return back for our family summer holiday and highly recommended for everyone who is looking for amazing holiday. Magdy Basily and family, stayed from 26.01.25 to 30.01.25

Cannot fault the hotel at all. The staff are amazing, particularly Mahmoud from the pool bar. He made the most amazing cocktails for us. The hotel is a great location for snorkelling. We booked trips through the hotel for a trip to snorkel with a Dogong and quad biking through the desert, both great value and amazing experiences.

The beach bar was very nice The best service was from Mansour and Abdul Fresh Mohito and tasty cocktails Very fast fast delivery service at the beach Best animation team , I enjoyed the aqua aerobics Room service was clean The pool bar is very fast , Mahmoud nice bartender

We stayed her in March this year and had an amazing time, and we stayed here previously 3 years ago. When we arrived at the hotel a lot of the staff recognised us from March which was amazing and we felt so welcomed. However, on this trip, we have noticed a few cutbacks (hence the 4 star and not a 5 star). They have definitely cut back on the variety of food we were offered at breakfast and dinner. But I can honestly say that what was available was cooked well and I didn't go hungry. The rooms are still immaculately cleaned by Mahmood, and all the staff are amazing, especially in the main restaurant where we were looked after very well. We don't drink alcohol so I can't comment on the drinks, but we always had plenty of soft drinks and coffee whenever we needed it. The beach area was clean, and the reef is excellent with plenty of sea life to see. Overall a very nice stay so well done to the team at the Jaz for making our stay so enjoyable.