No. 217 Xianggang East Road, Laoshan District, Qingdao, Shandong, 266061, ChinaLihat Butiran Hotel
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam
Ulasan Tetamu
9.0/10
Good
841 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Jawapan daripada Pihak Penginapan: 尊敬的賓客,您好!感謝您的認可,祝您假期愉快,期待下次再見呦!!!
Guest User
Standard Queen Room
Daftar masuk pada Mei 2024
Business traveler
4 ulasan
8.0/10
Very Good
Disiarkan pada 25 Jun 2024
It has good service, great staff and even great ambiance. Totally recommend it. Near mall and food attraction. Not the city center but totally worth it the only bummer will be breakfast selection is small.
Jawapan daripada Pihak Penginapan: 尊敬的賓客:感謝您選擇索菲亞酒店,非常榮幸能為您服務。我們很高興您在酒店有一個愉快的入住經歷,我們會再接再厲,希望索菲亞酒店會成為您在這裏的首選,酒店全體員工期待着您的再次光臨。
Kafka Dewantara
Standard Queen Room
Daftar masuk pada Feb 2024
Booked for others
4 ulasan
6.0/10
Disiarkan pada 21 Apr 2024
I choose 2 person per room, but actually at the property cant used for 2 person per room. So i must order again
Jawapan daripada Pihak Penginapan: Dear guest: Hello, thank you very much for choosing to stay at Sofia Hotel. We are deeply sorry for the unpleasant experience you had during your stay. We have notified the relevant departments to make improvements to the situation you raised. Thank you for your feedback and look forward to your visit again. I wish you a smooth work and a happy life!
Guest User
Standard Queen Room
Daftar masuk pada Okt 2023
Couple
32 ulasan
8.5/10
Very Good
Disiarkan pada 30 Dis 2023
This hotel was close to United Family Hospital, so the location was good. It was a quick overnight and didn’t take advantage of any amenities.
Jawapan daripada Pihak Penginapan: Dear guests: Hello! Thank you for staying at Sofia Hotel. The hotel is located in Laoshan District, Qingdao, close to Shilaoren Beach. It has a superior geographical location. All hotel staff are looking forward to your next visit. I wish you good health and a happy life!
LeoLeoXu
Superior Queen Room
Daftar masuk pada Jul 2023
Business traveler
9 ulasan
10/10
Outstanding
Disiarkan pada 12 Nov 2023
good sofia hotel with good service, lobby bar has great tsingtao beer
Jawapan daripada Pihak Penginapan: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
M35372****
Superior 2-bed Room
Daftar masuk pada Sep 2025
Traveling with friends
12 ulasan
10/10
Outstanding
Disiarkan pada 9 Okt 2025
The room is clean and well-equipped. The price is good. The breakfast is rich. The service of Xiao Zhao at the front desk is very good. Overall it is great.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear guest, thank you for choosing the Sofia Hotel. It is a great honor to serve you. We are delighted that you had a pleasant stay at our hotel. We will continue to work hard and hope that the Sofia Hotel will become your first choice. The entire hotel staff looks forward to welcoming you again.
M268459****
Special Queen Room
Daftar masuk pada Sep 2025
Family
1 ulasan
10/10
Outstanding
Disiarkan pada 6 Okt 2025
This is a fantastic hotel. Perhaps because it's more familiar to locals, it's rarely advertised and has few pictures to refer to. I happened to be staying nearby and saw it, asked about it, and even switched rooms. The service was wonderful, the environment was great, and the cleaning was meticulous. There's a seafood buffet on the second floor, which was also very fresh.
A big shoutout to the front desk attendant, Xiao Zhang. He suggested we book a king room, checked availability, and checked in early. Since our flight was delayed the next day, he even gave us a late checkout. Thank you so much! I'll stay here again next time.
The pictures are a bit messy, for reference only.
Teks AsalDiterjemah oleh Google
6/7
Jawapan daripada Pihak Penginapan: 尊敬的賓客:感謝您選擇索菲亞酒店,非常榮幸能為您服務。我們很高興您在酒店有一個愉快的入住經歷,我們會再接再厲,希望索菲亞酒店會成為您在這裏的首選,酒店全體員工期待着您的再次光臨。
233688****
Superior Queen Room
Daftar masuk pada Sep 2025
Family
8 ulasan
9.2/10
Great
Disiarkan pada 6 Okt 2025
The room was very clean, and the staff were friendly, especially Xiao He at the front desk. He was patient and attentive, answering every question promptly and efficiently.
The hotel is in a great location, convenient for travel, and there are many delicious restaurants nearby. I highly recommend it.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 尊敬的賓客:感謝您選擇索菲亞酒店,非常榮幸能為您服務。我們很高興您在酒店有一個愉快的入住經歷,我們會再接再厲,希望索菲亞酒店會成為您在這裏的首選,酒店全體員工期待着您的再次光臨。
M269110****
Deluxe Queen Room
Daftar masuk pada Sep 2025
Family
1 ulasan
10/10
Outstanding
Disiarkan pada 5 Okt 2025
It's always better to choose a big hotel for guaranteed quality. First of all, it's quiet and clean. When I come to Qingdao, I still choose the Sofia Hotel. First of all, the professional service attitude and meticulous care of the front desk staff Xiao Zhang made me feel at home in this unfamiliar place. I stayed in room 605 and asked the aunt to help me clean the room. The attentive aunt even folded my clothes and placed them neatly on the bed. She also carefully replaced my toiletries and cleaned the room very clean. Although hotel prices were high during the National Day holiday, I was very satisfied with the money I spent. It made me believe that customer first and service first are the most important things in the long run. The breakfast was also very rich. I really like this hotel...
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 尊敬的賓客:感謝您選擇索菲亞酒店,非常榮幸能為您服務。我們很高興您在酒店有一個愉快的入住經歷,我們會再接再厲,希望索菲亞酒店會成為您在這裏的首選,酒店全體員工期待着您的再次光臨。
Yongxinshenghuozhong
Deluxe 2-bed Room
Daftar masuk pada Jul 2025
Family
5 ulasan
3.0/10
Disiarkan pada 13 Ogo 2025
The worst hotel I've ever stayed in! They were trying to fool customers with their 4-star rating from 10 years ago, but upon arrival, they discovered the unbearable black, flimsy, and hard towels, the mottled and outdated amenities, the tacky decor in the common areas, the wrinkled bedding, and the pre-made breakfast that was practically empty after 9 PM—that's the real deal. The hotel faces a subway construction site, and with renovations underway on the lower floors, the noise was incessant from morning to night, making it impossible to sleep. Most infuriating was the hotel's evasive and insincere attitude, with excuses like "full house, close the windows, get a worse room," and more, simply because they didn't want to move. After two days, I couldn't stand it any longer and had to change hotels at short notice, disrupting my planned five-night trip. For a budget hotel costing over 700 yuan a night, it's a complete waste!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear guest, thank you for choosing the Sofia Hotel. We apologize that your stay did not fully meet your expectations. We are extremely sorry for the inconvenience caused by the hotel renovations. Although we have coordinated a room change and provided complimentary breakfast, this has not been enough to address your dissatisfaction. We are deeply sorry. The hotel's breakfast is all freshly prepared daily. We have reported the issues regarding the facilities and equipment to the relevant departments for prompt replacement. Thank you for your feedback. We will work hard to improve and look forward to providing you with better service in the future. We wish you a happy day!
218027****
Superior 2-bed Room
Daftar masuk pada Jun 2025
Business traveler
9 ulasan
2.0/10
Disiarkan pada 27 Jul 2025
This hotel has terrible management. When I checked in, there were still grains of rice on the table in my first room. The housekeeping manager came and cleaned it, so I asked to change rooms. The second room I was given had chewing gum stuck to the pillow. After a day of fun, I didn't want to bother with it anymore, so I took the pillowcase off. There were drool rings all over the pillow. ⭕ The front desk told me it was a 4-star hotel with strict standards, but this is worse than even a chain hotel.
This is trash, trash, trash. Everyone staying here should be aware that the room is very dirty, so be sure to check carefully.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear guest, we are deeply sorry for the poor experience you experienced. We are responsible for the room hygiene issues, which were a management oversight. We have issued a serious notice and criticism to the relevant staff, and will strengthen training. We will immediately arrange a better room and provide compensation. We will reflect deeply and strive to improve, and we look forward to your continued support.
Anonymous User
Standard Queen Room
Daftar masuk pada Mei 2025
Traveling with friends
2 ulasan
4.5/10
Disiarkan pada 16 Jun 2025
A truly frustrating stay.
The first room smelled like sewage.
The front desk changed my room.
The TV showed no signal, and I turned it on and off several times, but it kept failing.
The USB charging port on the right side of the bed wasn't working.
Since I checked in after 10 PM, I didn't bother to fix it.
I called the front desk to report the situation, but they told me it was too late to fix it. I also wrote a report on the platform. The front desk didn't provide any further feedback until I checked out. Absolutely frustrating.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear guest, we sincerely apologize for your inconvenience during your stay. We have immediately investigated and rectified issues with the room odor, TV signal, and charging port. We have also strengthened staff service response training and will promptly compensate for any issues discovered. We sincerely invite you to visit us again to experience our room upgrade or late check-out privileges. We are committed to making amends with concrete actions. Thank you for your feedback and wish you the best!
M20680****
Deluxe Queen Room
Daftar masuk pada Sep 2025
Family
1 ulasan
10/10
Outstanding
Disiarkan pada 6 Okt 2025
It's very close to the beach, with a restaurant downstairs, making it incredibly convenient for traveling with children. The front desk representative, Xiao Zhang, was very considerate and helpful, thank you very much. Overall, I'd definitely choose this hotel again next time I visit.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 尊敬的賓客:感謝您選擇索菲亞酒店,非常榮幸能為您服務。我們很高興您在酒店有一個愉快的入住經歷,我們會再接再厲,希望索菲亞酒店會成為您在這裏的首選,酒店全體員工期待着您的再次光臨。
M18127****
Deluxe Double Room (Memory Foam Mattress)
Daftar masuk pada Sep 2025
Family
1 ulasan
8.0/10
Very Good
Disiarkan pada 10 Okt 2025
Praise Zhang Xinyu for her thoughtfulness towards customers and her warm and thoughtful service
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear guest, thank you for choosing the Sofia Hotel. It is a great honor to serve you. We are delighted that you had a pleasant stay at our hotel. We will continue to work hard and hope that the Sofia Hotel will become your first choice. The entire hotel staff looks forward to welcoming you again.
M424726****
Special Queen Room
Daftar masuk pada Sep 2025
Family
5 ulasan
6.5/10
Disiarkan pada 8 Okt 2025
The apples provided in both rooms were rotten and were returned to the front desk.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 尊敬的賓客,您好!感謝您珍貴的反饋。關於您在酒店入住期間的體驗未能達到預期,我們深表遺憾。您的寶貴意見對我們非常重要,已經反饋至總經理處,立即改善,衷心地期待有幸迎接您的再次光臨。