Qingyuan Ruifeng Hotel Management Co., Ltd, Qingcheng District, Qingyuan, Guangdong, ChinaView Hotel Details
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Elong Haiya Hotel (Qingyuan City Square) Guest Reviews
4.6/5
Very Good
262 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.7
Cleanliness4.7
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All reviews(262)
Positive reviews(259)
Reviews with photos/video(24)
Friendly front desk staff(28)
Convenient parking(16)
Convenient for shopping(11)
Near shopping area(8)
Would stay again(7)
Large rooms(7)
Classy environment(5)
Delicious breakfast(2)
Negative reviews(3)
Guest User
Special Queen Room
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 15, 2024
The room is clean and the service is good. Highly recommended
Original TextTranslated by Google
Response from Property: Xiaofeng always wants to give you better. Hehe, your satisfaction will give Xiaofeng unlimited motivation! Dear, you should give me a hundred likes. Xiaofeng follows the natural, friendly and sincere service concept. Your satisfaction is the greatest affirmation of Xiaofeng!
Lihaha
Special Queen Room
Stayed in Apr 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on May 21, 2024
The newly opened hotel is very convenient for eating, drinking and entertainment. The front desk service is very good and the hotel has a large parking lot. The price/performance ratio is high.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your support of our hotel. Your satisfaction is the driving force for the hotel's progress. We will continue to work hard to provide you with a more comfortable and warm stay experience. I wish you success in your work and a good mood every day!
Guest User
Special Queen Room
Stayed in Nov 2023
Business travelers
25 review
2.0/5
Posted on Dec 25, 2023
Breakfast: There are only 2-3 breakfast items. Except for porridge, the rest are not very good.
Room: The same room type on the product homepage has windows, but when I checked in, it was a fake window. I checked in based on the principle of not having any trouble, but when I turned on the air conditioner, there was no heating. No matter how I adjusted it, the air was cold. After telling the waiter, three groups of people came within an hour and they couldn't solve it. When I asked if I could change rooms, the hotel said Per capita declined and kept me waiting. When I asked to check out out of patience, the hotel owner refused to check out because I had already checked in for an hour. (Within one hour of check-in, nothing in the room was used. I was working on the table in the room because I was on a business trip).
The poor service attitude and low problem-solving efficiency of a hotel priced at 200 yuan are the only ones I have ever stayed in in this price range. Anyone who can avoid pitfalls should avoid pitfalls. I don’t know how to rate this hotel even if it is rated three diamonds by Ctrip.
The small hotel really can't compare with the brand hotel****
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us and we will distribute them to relevant departments to improve service quality. If you come here next time, I hope you can book this hotel again and give us a chance to apologize to you. Looking forward to your visit again!
little backpacker
Special Queen Room
Stayed in Nov 2023
Solo travelers
17 review
5.0/5
Outstanding
Posted on Dec 8, 2023
The hotel is located in the city center. The location is very advantageous. There are markets, supermarkets, large department stores, and even more popular night markets nearby. It only takes less than 10 minutes to walk, making life very convenient. The hotel provides a parking lot for self-driving guests. It takes about 30 minutes to drive from the hotel to various attractions. The room was also quite tidy and of a good size. And there are large windows with a view of the street, which is very open and comfortable. The most important thing is that the hotel staff are very friendly and make guests feel at home.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your stay and detailed review. It is the continuous concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. Your praise is an encouragement and support for our work! Sincerely looking forward to your visit again
Response from Property: 尊貴的貴賓,您好!您的讚譽如春日暖陽,温暖了我們全體工作人員的心。前台接待是酒店的門面,他們的熱情與專業正是我們對每一位貴賓誠摯服務的體現。感謝您能在這個世界上千萬家酒店中選擇我們,並給予如此高度評價。我們會以此為動力,不斷提升服務品質,期待在未來的日子裏再次為您服務,帶給您更多驚喜和温馨。再次感謝您的認可和支持
Response from Property: 先生你這邊也報警了啊,也通過警察處理了,你也不要在上面歪曲事實啊,發在網絡上網爆我們啊。我們一切以派出所的處理為準,那派出所都不支持你,你還要在這裏扭曲事實,糊弄大眾有意義嘛。我們拿着你手機按是你同意的,你説你不會要我們幫你操作啊,這種早餐是我們真誠的贈送你早餐,但是也是你主動開口找我們要的,不是説我要塞給你早餐的。你問我們可不可以送早餐,房間免費幫你升級,你問我們可不可以送早餐,早餐也送給你了,剛好我們也藉此機會宣傳。
Response from Property: 尊貴的貴賓,您好!您的讚譽如春日暖陽,温暖了我們全體工作人員的心。前台接待是酒店的門面,他們的熱情與專業正是我們對每一位貴賓誠摯服務的體現。感謝您能在這個世界上千萬家酒店中選擇我們,並給予如此高度評價。我們會以此為動力,不斷提升服務品質,期待在未來的日子裏再次為您服務,帶給您更多驚喜和温馨。再次感謝您的認可和支持
Response from Property: 哇塞!親愛的貴賓,您的點評真是讓我們感到欣喜若狂!您能在我們酒店體驗到清遠本地人的生活,這正是我們一直努力想要給每位貴賓帶來的體驗。看到您對我們位置的肯定,我們就像吃了一顆糖,心裏甜滋滋的。感謝您把這份甜蜜分享給了我們和其他貴賓。請相信,每一次為您服務都是我們的榮幸,也是我們前進的動力。期待您再次光臨,讓我們有機會繼續為您提供優質服務。願您每天都能擁有陽光般燦爛的笑容!