Hotel Kolam air panas di Qinhuangdao

Lovely stay, there are a lot of activities you can do in the resort( hot spring, games, live shows) and much more. The staff went out and above to make sure we enjoyed ourselves, Jay the supervisor was very helpful, he would tell about events happening that day and even take us there. It was a great experience we even extended our stay because there was so much to do❤️. I definitely recommend this hotel. There’s a Western restaurant and Bar and it has a sea view.

前台客服小姐姐服務態度很好，很熱情，因為這個季節一樓比較潮濕，還主動推薦升級別墅二樓，在樓上就可以看到主題的小泳池，泳池很乾凈，小朋友玩的很開心！對了，一樓大廳還提供了小朋友挖沙子玩水的工具，太貼心了！位置也好找，周邊很安靜，還有個飯店可以用餐，距離鴿子窩等景區都不選，出門滴滴蠻快的。

I recently stayed in room 3129 at this hotel and overall, I had a good experience. The location is excellent as it sits right in front of the beach. The hotel also has a hot spring which is a nice addition, although some areas were not functioning properly due to being broken. The reception staff was very attentive and friendly, particularly one male employee. However, it seemed that the female staff members were not as willing to work. I highly recommend trying the massage services offered at the hotel. I had a neck and back massage which left me satisfied. The breakfast buffet was decent and the dining room supervisor and the reception staff at the buffet were friendly and hardworking. Most of the cooks and servers provided good service. I would also recommend paying for the dinner buffet as it offers a wide variety of seafood. The only downside was a young grill cook who lacked proper manners when I asked a question about the food. He responded lazily and rudely. Additionally, there was a young waitress with a tattoo on her leg who seemed uninterested in working. While the rest of her colleagues were cleaning and setting up tables, she would simply join them and sit down or play with her mobile phone. In terms of the room, the cleanliness was below the minimum standard. It was quite neglected, as they only mopped the floor and it still wasn't clean. There were hairs from previous guests throughout the room. The private hot spring in the room could also use some improvement. If you have any questions or need further information, the hotel has my details from the room reservation under the name for room 3109 from 17/08/23-21/08/23. 我最近住在这家酒店的3129房间，总体而言，我有一个不错的经历。位置非常好，就在海滩前面。酒店还有一个温泉，这是一个很好的附加设施，尽管由于损坏的原因，一些区域没有正常运行。 前台的工作人员非常周到和友好，尤其是一个男员工。然而，女员工似乎不太愿意工作。 我强烈推荐在酒店尝试提供的按摩服务。我接受了一次颈部和背部按摩，让我非常满意。 早餐自助餐还不错，餐厅主管和自助餐厅的前台工作人员都很友好和勤奋。大多数厨师和服务员提供了良好的服务。 我还推荐付费用餐自助，因为它提供了各种各样的海鲜。唯一的不足是一个年轻的烧烤师，在我问他关于食物的问题时缺乏礼貌。他回答懒散和粗鲁。此外，有一个年轻的女服务员在腿上有一个纹身，似乎对工作不感兴趣。当其他同事在打扫和设置餐桌时，她只是简单地加入他们坐下或玩手机。 就房间而言，清洁度低于最低标准。它相当疏忽，他们只擦了地板，但还是不够干净。房间里到处都是之前客人的头发。房间里的私人温泉还有待改善。 如果您有任何问题或需要更多信息，酒店可以通过我的房间预订详细信息联系我，房间预订的名字是17/08/23-21/08/23的3109房间。

Decent location. Could do with improving when it comes to food choices. A lot of space for kids to roam around and play which is a plus. The girl at the front desk who speaks Russian was absolutely amazing, went above and beyond to make sure we had a great stay. However, we tried to go to a restaurant to eat once and the lady (manager I think) told us that were no tables available and we could not go in. We saw people continuously go in and more than one table available, she told us to go somewhere else. We ignored her and sat down to have our meal. Very disrespectful behaviour towards foreigners it seemed.

J had a lovely stay at the Argyle resort and the fact that you just need to cross the parking lot to get to the Dongshan Bathing Spot is definitely amazing! There are some tourist attractions close by, but very far from historical sites. The room was ok, but it looked different from the pictures. Probably a bit of mold on the wall or water damage, dirty windows, and a piece of the wardrobe door was broken. Not what I would expect at a resort. The breakfast had so many options, but very few western choices, limited to sliced bread, butter and jam, yogurt, fruits and coffee. The coffee machine always had an issue, but the staff quickly came to fix it. During my stay there, everyday someone complained about the coffee maker. One of the things that I found really nice is that every day they would bring or leave fruit in my room. But on the last day, I was sleeping, and someone came in. She did apologize, but it was weird having someone in your room while you’re there. In terms of amenities, they have everything really! From shower cap to razors. And the blow dryer was really good! Because it was golden week, the staff was overwhelmed with work (lots of guests and weddings) and they didn’t talk about the facilities - gym, pool, hot springs.

環境和設施比較不錯，服務基本等於沒有，攜程上訂的小院，辦理入住時和前台説能不能住到景色更好的那幾棟，前台説都訂出去了（晚上看根本沒有），之後又和前台申請麻將機，前台又説有麻將機房間裏都是訂房時候備註了（這麼一致嗎？酒店預訂頁面有可以備註麻將機？）這些都忍了，可是今天中午12點05分被標記騷擾電話的前台給我來電話，第一次沒注意，一看騷擾電話給掛了，12點34分，我們一家人正在房間裏吃飯的時候又給我來電話，問我退沒退房，十二點之前得退房，我説我是攜程上訂的，享受的權益就是延遲到14時退房，而且酒店也確認了。前台卻説，“是，但是我們這下午有預訂的客人”，我説這個東西和我沒什麼關係吧，前台態度惡劣的説了聲好吧，就把電話掛了。作為酒店方你要覺得房子安排不開，就別確認延遲退房，確認了你又來催，這樣的服務，這樣的前台，酒店能開長久？

What an amazing place!!! We stayed at the Senzeyuan Hotel which is nicer than the other two hotels in my opinion. Service and cleanliness was excellent and the ladies at the front desk were so helpful and kind. Feng Ting patiently gave us information and quickly responded to any requests we had during our stay. We were very close to the beach and hot spring / water park. There are so many things to do! I went with my daughters and they had a great time. The show and beach party was their favorite! We enjoyed our dinners at the western cafe by the beach. I wish there were more restaurants and things opened but I understand not many people come to the beach in October. I also want to thank the staff at the hot spring/ water park for being so caring. My daughter had a minor emergency and they were very concerned and even walked us back to our room. We felt very taken care of and will definitely be back!