Blue Top Hot Spring Resort (Qinhuangdao Fira Resort)

Blue Top Hot Spring Resort (Qinhuangdao Fira Resort) Reviews

Blue Top Hot Spring Resort (Qinhuangdao Fira Resort)

No.2 Donggang Road, Haigang District, Qinhuangdao, Hebei, ChinaView Hotel Details
Blue Top Hot Spring Resort (Qinhuangdao Fira Resort)
Blue Top Hot Spring Resort (Qinhuangdao Fira Resort)Blue Top Hot Spring Resort (Qinhuangdao Fira Resort)Blue Top Hot Spring Resort (Qinhuangdao Fira Resort)
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Blue Top Hot Spring Resort (Qinhuangdao Fira Resort) Guest Reviews

4.7/5
Outstanding
1116 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.6
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All reviews(1116)
Positive reviews(1094)
Reviews with photos/video(490)
Nice sea view(192)
Relaxing hot springs(182)
Perfect for kids(180)
Close to beach(144)
Delicious breakfast(83)
Has facilities for children(62)
Delicious seafood(27)
Has an infinity pool(15)
Negative reviews(22)
Guest User
Queen Room With Sea View
Stayed in Aug 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Sep 17, 2024
The location is perfect to see the sunrise and sunset on the beach! The service is also very good including very fresh seafood at reasonable price.
Response from Property: Hello, distinguished guests! Thank you for your support and trust in our hotel. Your short words are definitely better than countless compliments. Your satisfaction is our greatest support. We will continue to work hard and finally create a perfect accommodation for you. I wish you a happy and healthy life every day.
Guest User
Queen Room With Sea View
Stayed in Oct 2024
Couples
1 review
4.2/5
Very Good
Posted on Nov 17, 2024
Quiet and peaceful would gladly recommend
Response from Property: 尊敬的賓客您好!感謝您對我們酒店的支持與信賴,您簡短的幾句肯定勝過無數的讚美,您的滿意就是對我們最大的支持,我們會繼續努力,最終為您打造完美住宿,祝您生活愉快,健康每一天。
Yuliavaf
Special Queen Room
Stayed in Jun 2024
Couples
15 review
5.0/5
Outstanding
Posted on Jul 27, 2024
Amazing hotel! The Bret Alfa’s that was good, with a lot of choices. Location is very good, just next to the beach and it takes around 25 minutes ride to the train station. Hot spring is amazing! Many hot baths, pools. Easy navigation. Room is big and clean, very comfortable stay.
Response from Property: Dear guest, hello, thaink you very much for your stay and appreciation, I am very happy to bring you a good time, your appreciation to the hotel is a great encouragement, but also the driving force for our progress, we will continue to maintain enthusiasm, and strive to make every guest feel at home, looking forward to your visit again.
Stanna
Queen Room With Sea View
Stayed in Oct 2024
Couples
18 review
4.2/5
Very Good
Posted on Dec 9, 2024
The location is good on the first line from the sea. The whole resort is divided into several hotels, and it was a surprise for us. This hotel building is right side if you facing the sea. We booked a room with a sea view, but its main part was a pool roof. The pool, which you can visit for free while staying in this hotel, is too small, shallow, and overcrowded by kids from the city. The room is small. The bedding was clean, and all amenities were OK. Breakfast in the other building is not too bad, but it is necessary to come early because dishes are not addressed. The price of the proposed room and service is too high.
Response from Property: Dear guest, hello! We are very sorry that some aspects of the hotel are not satisfactory to you. We have reported the problems you mentioned to relevant departments. We are deeply sorry for the problems and we will make improvements in the future work! Sincerely looking forward to your next visit, I wish you a happy life.
Ilaha Balakishiyeva
Hot Spring Premier Room (Double Bed)
Stayed in Feb 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Apr 8, 2024
Our stay at this beachfront hotel was wonderful. The clean room and stunning ocean views made for a relaxing retreat. Watching the sunrise and strolling along the beach added to the charm. The hot springs in our room were a unique and enjoyable feature.The staff was friendly and helpful, enhancing our experience. The dinner buffet, priced at 169 RMB, offered a fantastic variety of seafood and other dishes, making it a must-try. Overall, we were highly satisfied with our stay and recommend this hotel for its excellent location and amenities.
Response from Property: Dear guests, hello, thank you very much for your check-in and comments. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Welcome to visit again.
Guest User
Hot Spring Premier Room (Double Bed)
Stayed in Jul 2023
Couples
1 review
3.2/5
Posted on Aug 27, 2023
I recently stayed in room 3129 at this hotel and overall, I had a good experience. The location is excellent as it sits right in front of the beach. The hotel also has a hot spring which is a nice addition, although some areas were not functioning properly due to being broken. The reception staff was very attentive and friendly, particularly one male employee. However, it seemed that the female staff members were not as willing to work. I highly recommend trying the massage services offered at the hotel. I had a neck and back massage which left me satisfied. The breakfast buffet was decent and the dining room supervisor and the reception staff at the buffet were friendly and hardworking. Most of the cooks and servers provided good service. I would also recommend paying for the dinner buffet as it offers a wide variety of seafood. The only downside was a young grill cook who lacked proper manners when I asked a question about the food. He responded lazily and rudely. Additionally, there was a young waitress with a tattoo on her leg who seemed uninterested in working. While the rest of her colleagues were cleaning and setting up tables, she would simply join them and sit down or play with her mobile phone. In terms of the room, the cleanliness was below the minimum standard. It was quite neglected, as they only mopped the floor and it still wasn't clean. There were hairs from previous guests throughout the room. The private hot spring in the room could also use some improvement. If you have any questions or need further information, the hotel has my details from the room reservation under the name for room 3109 from 17/08/23-21/08/23. 我最近住在这家酒店的3129房间,总体而言,我有一个不错的经历。位置非常好,就在海滩前面。酒店还有一个温泉,这是一个很好的附加设施,尽管由于损坏的原因,一些区域没有正常运行。 前台的工作人员非常周到和友好,尤其是一个男员工。然而,女员工似乎不太愿意工作。 我强烈推荐在酒店尝试提供的按摩服务。我接受了一次颈部和背部按摩,让我非常满意。 早餐自助餐还不错,餐厅主管和自助餐厅的前台工作人员都很友好和勤奋。大多数厨师和服务员提供了良好的服务。 我还推荐付费用餐自助,因为它提供了各种各样的海鲜。唯一的不足是一个年轻的烧烤师,在我问他关于食物的问题时缺乏礼貌。他回答懒散和粗鲁。此外,有一个年轻的女服务员在腿上有一个纹身,似乎对工作不感兴趣。当其他同事在打扫和设置餐桌时,她只是简单地加入他们坐下或玩手机。 就房间而言,清洁度低于最低标准。它相当疏忽,他们只擦了地板,但还是不够干净。房间里到处都是之前客人的头发。房间里的私人温泉还有待改善。 如果您有任何问题或需要更多信息,酒店可以通过我的房间预订详细信息联系我,房间预订的名字是17/08/23-21/08/23的3109房间。
6/15
Response from Property: 尊敬的賓客,您好!非常感謝您對酒店的點評。我們會一如既往的以每位賓客的需求為中心,提供真誠的服務,期待今後有更多的機會為您展示酒店的高品質服務。
Guest User
Hot Spring Deluxe Suite - Courtyard-View
Stayed in Mar 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Apr 10, 2024
location is the best, thank you 😀
Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our hotel and giving your favorable comments. Your satisfaction is the best affirmation and encouragement to us. We are committed to providing you with a cordial and thoughtful stay experience and sincerely look forward to your coming again!
Guest User
Hot Spring Double Room
Stayed in Apr 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Jun 20, 2024
What a gem!
Response from Property: 尊敬的賓客,您好,非常感謝您對我們酒店做出的好評,我們會再接再厲不辜負您的好評,期待您下次光臨。
Haobaishao
Hot Spring Room - Courtyard-View (2 Beds)
Stayed in Nov 2024
Family
30 review
5.0/5
Outstanding
Posted on Dec 29, 2024
Blue Roof Hot Spring Hotel (Qinhuangdao Fira Resort), next to the hot spring, only to find out that there are many people in the off-season. When checking in, the front desk upgraded the room for free and gave welcome fruit, which is really considerate. Although the courtyard family room has a private hot spring bath, it is not as fun as the hot spring area. I will bring my friends to check in if I have the chance! Because it is guarding the sea where you can watch the sunrise, the scenery is very good. At the same time, the hotel is suitable for weddings and wedding photos...🌊🌞♨️
Original TextTranslated by Google
6/20
Response from Property: 感謝您入住秦皇島藍頂温泉度假酒店,非常感謝您對酒店服務人員的肯定,我們一直關注客人在入住期間的感受,同時積極提高自身的專業水平和服務標準,力求讓客人能感受到回家一般的温馨,秦皇島藍頂温泉度假酒店全體員工將期待您的再次光臨,同時祝您和您的家人開心每一天
Guest User
Hot Spring Deluxe Suite - Courtyard-View
Stayed in Jan 2025
Travel with friends
9 review
2.5/5
Posted on Feb 9, 2025
It was really a trip with a very bad experience. The service was particularly bad. The so-called hot springs were not hot springs, but heated bath water. The staff could only give you a tub of water. And you had no say on whether the water was hot or cold. The waiter who gave the water said it was suitable, and you had to drink water! You have to drink water when you take a hot spring bath. It's okay. Call the front desk to send a few bottles of mineral water. She will tell you to wait, and then she won't send it to you. If you call for water, she will tell you that the water will be charged! Hahaha... We were a group of 4 families, and we booked two courtyard family rooms and two hot spring exclusive rooms respectively! The same room type, different room size, different bathing pool, this is acceptable! But the hot spring room is much more expensive than the ordinary room, so we must have come for the hot spring, but the so-called hot spring is not a hot spring, it's just a pool of bath water! First, the so-called private hot spring is a pool in the yard, with hot water, and it is limited to one tank, or it is the staff who do it. The staff will leave when they turn on the water. She will come back when she thinks it is almost full. At this time, if your hot spring pool is almost full, and the temperature stays at 48°, you think it is too hot to soak, but the pool is full, the staff will tell you to let it dry for a while before soaking, no matter what time it is, it is not irritating! ! ! The hot spring in our courtyard family room is open-air, and the hot spring room is in the room, so we took the children to the hot spring room to soak, and the father stayed in the room waiting for the water to be filled in our pool. In the ten minutes when we filled the water in the room to pick up the children, we found that there was only half a tank of water in the pool. We called the front desk to ask someone to come and check, saying that the plug was loose, and refilled the water and said it was okay, then the father changed his clothes and went to soak, but in less than ten minutes, the water went down by half again. Note that it was more than ten degrees below zero in the open air! Dad ran back to the room and called the front desk again. A so-called maintenance staff came. After checking, they said that a valve was not closed. It was already past ten o'clock in the evening! After checking everything, they filled the room with water and informed us that we could take a bath. Dad walked out of the room and found that the water temperature was only 32°C. He asked the staff whether it was okay to take a bath at this temperature? The answer was yes. We spent the price of the so-called hot spring room, and soaked in the open air at minus ten degrees Celsius, bathing in water that was not even as high as body temperature. . . It was amazing! We were no longer in the mood to continue soaking at this moment! It was already past twelve o'clock in the morning when we packed up and took a bath! When the pool was being repaired, we called the front desk to ask for a few bottles of water. The front desk said, "Okay, wait a minute!" As a result, the water was not delivered to our room for more than an hour of repairing the pool. We called the front desk again and were told that it would cost extra to deliver water. Not to mention whether it would cost extra or not, just for more than an hour, the front desk did not call to inform us that extra water would be charged. They kept stretching us without asking or saying anything, and they did not deliver water. I was convinced by this service! Not to mention that I have stayed in so many hotels all over the country, from hundreds to thousands, you are the first one to charge extra for water at the front desk! Let's talk about the hot spring room. There is a small rest area at the end of the rooms on both sides of the hot spring room. You can play billiards. There are several fitness equipment but they can't be used. They are not turned on! There are several sofas where you can sit and read books, which is pretty good! However, at about 8 o'clock in the evening, the elders who were traveling with us went to that area alone to watch their mobile phones. They just watched their mobile phones quietly by themselves. A waiter came and turned off all the lights in the rest area knowing that someone was there, and turned off the lights without saying a word! After that, we went to the rest area and found that the elders were watching their mobile phones in the dark rest area. We turned on the lights ourselves, and then the service staff came to turn off the lights again. I asked why the lights were turned off. Didn't I see that there were still people here? The answer is that the hotel stipulates that the lights must be turned off at 9 o'clock! ! ! 😨Everyone can judge for themselves! It's really a weird hotel! The waiter's job is not to provide service but to supervise. How can the front desk service charge extra? We are not here for vacation but for military training. If the hot spring water is hot, let it dry. If it is cold, just bear with it! As long as you are willing, the service can be worse and worse! ! It is 2025, and there are still such hotels, and they have such high ratings on Ctrip. What kind of insider information is it? You can judge for yourself! ! !
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好 !真誠的感謝您下榻藍頂温泉酒店並抽出寶貴時間給我們提供意見及建議。您提到的問題已經反饋至相關部門,在日後的工作中一定努力改正,給您帶來的不便酒店深表歉意。我們會不斷提高酒店的服務水準和硬件品質,讓客人們感受到更加温馨和個性的服務。期待您的再次蒞臨!祝您生活愉快!
Dazhiruoyu
Hot Spring Room - Courtyard-View (2 Beds)
Stayed in Jan 2025
Couples
3 review
5.0/5
Outstanding
Posted on Feb 27, 2025
The room facilities and bedding are all very good, but the hot spring water in the private bath can only be provided once. After communicating with the front desk manager, it was changed to 3 times. In fact, it was useless, but it was a bit uncomfortable to have restrictions on taking a private bath.
Original TextTranslated by Google
Guest User
Hot Spring Double Room
Stayed in Dec 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jan 31, 2025
The most comfortable hotel to stay in Qinhuangdao. The hot spring in the room is great, and you can open the electric sunroof when you are soaking. There are also places to play billiards and exercise in the lobby downstairs. There are not many people in Qinhuangdao during the off-season during the Spring Festival, but this hotel still has many people staying. Everyone is as lively as the New Year. The buffet breakfast provided is also very rich. I especially thank the lobby manager Wang Zeyu for his patient and thoughtful service. He carefully answered every question online and sent a fruit plate to the room. It was really a very pleasant experience. Next time I come to Qinhuangdao, I will choose this hotel~
Original TextTranslated by Google
Response from Property: 感謝您入住藍頂温泉度假酒店,非常感謝您對酒店服務人員的肯定,我們一直關注客人在入住期間的感受,同時積極提高自身的專業水平和服務標準,力求讓客人能感受到回家一般的温馨,藍頂温泉度假酒店全體員工將期待您的再次光臨,同時祝您和您的家人開心每一天!
Dalin0606
Hot Spring Family Room - Courtyard-View
Stayed in Dec 2024
Family
6 review
5.0/5
Outstanding
Posted on Jan 30, 2025
I came here in winter, and there were quite a few people. Unfortunately, the outdoor entertainment facilities were not open, so there were fewer things to do than in summer. Also, the name on Ctrip was inconsistent with the name of the accommodation, and I encountered a situation where I couldn't find the hotel when I wanted to book a room on site. The front desk Wang Zeyu praised me by name, which was basically like a butler's personal service.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您入住藍頂温泉酒店,非常感謝您對我們服務人員的認可,很開心我們能讓您住的舒適與安心。真誠期待您的下次光臨!
Guest User
Comfy Queen Room
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 30, 2025
I went there on the first day of the Chinese New Year. We were received by Wang Zeyu, who provided very professional, warm and thoughtful service. I didn't expect that he would arrange a room with a sea view. My family was very satisfied and we would stay here again if we come back.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您入住藍頂温泉酒店,非常感謝您對我們服務人員的認可,很開心我們能讓您住的舒適與安心。真誠期待您的下次光臨!
Anonymous User
Queen Room With Sea View
Stayed in Dec 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jan 20, 2025
The room is very nice. You can watch the sunrise while lying on the bed. There is a hot spring and a buffet downstairs. The breakfast is also very rich. It is suitable for couples to travel, and it is also suitable for traveling with children. There is a beach outside the hotel, and the sand is very fine. You can feed the seagulls in winter and experience the different winter sunshine in Qinhuangdao.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!希望我們小小的努力能給您帶去欣慰,您能滿意,是對我們最大的支持和鼓勵,相信我們會做的更好,感謝您的支持,祝您生活愉快!