Pengguna Tetamu
1 Jun 2023
We made our reservations through a booking service and were expecting breakfast to be available. Only coffee, tea, and cocoa in the lobby, with coffee makers in the room. Had to show desk clerk our printed reservation and only then did he provide breakfast vouchers for a restaurant a short walk away. Of our five nights here we only had maid service once. Our traveling companions on another floor never received maid service, even when requested, although they were given clean towels. Beds were a little too soft for our liking. The hotel is directly adjacent to the Chateau Frontenac (shown in the picture for this hotel on the Trip Advisor website!), across the street from the Jardin du Gouverneurs park and the Terrasse Dufferin, which overlooks the St Lawrence River. So, location is fantastic. Not sure location made up for the disappointing hotel, however. When our flights home were cancelled, we were pleasantly assisted by hotel staff to book a taxi to the airport. A 20-min ride for four in a Toyota RAV4 was about $50 CAN.
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