Hotel Holiday Inn di Queenstown

Whilst this is an hotel that is rated as a luxury hotel there are a few features which don’t justify that title. The rooms are well appointed and very comfortable, and most have beautiful views of the lake. However there are a few things that are irritating. Being offered a coffee on arrival and then realise you have to pay for it, having to ask for enough tea and coffee every day, and always having to ask for more milk. The room service menu is very limited and not available when it says. We had to order an early breakfast which came in a carrier bag, with no milk or yogurt. Eating muesli dry is not fun! Apparently they had run out of yoghurt? I am sure when these minor details are ironed out the Rees would be truly classed as a luxury hotel.

With a stay at Chalet Queenstown in Queenstown (Queenstown City Centre), you'll be within a 10-minute walk of St Josephs Parish and Queenstown Gardens. This upscale bed & breakfast is 12.2 mi (19.7 km) from The Remarkables Ski Area and 0.2 mi (0.4 km) from Lake Wakatipu.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this bed & breakfast include tour/ticket assistance and a picnic area.Full breakfasts are available daily from 8:00 AM to 9:30 AM for a fee.Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.Make yourself at home in one of the 7 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Enjoyed a 4-night mini-break at QT Queenstown. Hotel is great and I’d highly recommend – perfect location (short stroll into town along lakefront); spacious rooms; and most importantly staff welcoming and professional (shout out especially to Louisa & Anthony on front desk and Darren & Erike(?) in restaurant/breakfast room – they’re great ambassadors for QT and made our stay extra special.

Last night our flight out of Queenstown was canceled! Air NZ Couldn’t/wouldn’t book anyone any accommodation. Our family of 5 drive around in a taxi for ours. Nearly 2 hours later we came across this hotel at 1am. The lovely night manager not only took care of us, he even found the children some food. The rooms were clean, warm and modern. If only customer service was this good everywhere. Thank you 🙏

Excellent location, beautiful lake view, friendly staff. I’m happy that I chose Copthorne Hotel & Apartment Queenstown Lakeview , which was a right choice.

I booked this hotel so we could be close to LUMA. I read some really mixed reviews and was a little nervous. But we had the BEST stay! Right from calling up as I made a mistake booking online, the man who I spoke to was so helpful, accommodating my large family group over three rooms . It was a really really busy weekend at the hotel with Luma on and kings birthday, but the staff were all so lovely and friendly despite being run off their feet, Highlights were the comfiest beds ever, the fab spa pool which was a hit with us adults and kids( you book a slot at reception), and the amazing lake front view from the lake front rooms. There was even a kids corner near reception with Xbox game, books and a few toys. The reviews online had been average for the breakfast. While it wasn’t ground-breaking, it was more than fine and the custard danish pastries were delicious! Overall, we had a fab stay and would definitely book again.

This hotel is located right in the centre of the city. The room is very clean and spacious. Concierge was very attentive. I highly recommend this hotel to everyone travelling to Queenstown.

The location was the best part for us. It was very central in Queenstown and surrounded with many good restaurants, bars and shops. If you are planning on skiing or doing an excursion there are many pick up spots and tour operators near the hostel as well. The room was a good spot to sleep. The bed was comfy, the bathroom was clean and they provided a nice small space heater to keep the room warm if needed. We didn't have any body wash on our first night in the shower, we reported to the front desk and they gave us a couple of bars and we were told that they would replace in the morning but when we came back it was unfortunately not replaced but we did get another small bar of soap. The remote in the room was disgusting and covered in what I imagine was at one point part of some good fried chicken or possibly pizza but everything else seemed to be fine. Check in was a little tricky because there is self check in/check out tablets at the entrance. We couldn't figure out the right combination of booking reference number and name because we had received Jucy's confirmation code in a separate email. The attendant did offer to help us out but we got the right combo at that very moment. You can pick your cards to activate them and we had no issues with this part but later that evening my card deactivated and I went to the front desk a second time to get it working on our first night. The hotel has some very good signage and arrows to tell you where your rooms are and the amenities (rooftop bar/restaurant, laundry room and kitchen area). The hotel seems to be more of a party hotel and when we arrived there was lots of drinking and people having a good time. This went well into the night and the noise seemed to travel well down the hallway from the rooms that were hosting. We could also hear our neighbour coming and going throughout the first night but it was relatively quiet between 12-6. We picked this hostel for the location and to save a little bit of money for excursions. It did get very busy in our area the first night we were there but after that we had no issues with the traffic. It was a 15 minute ride to the airport in the Uber and the bus stops at the nearby Stanley St bus hub and only takes about 25 minutes to go to/from the airport with limited traffic.