Hotel berhampiran Tompkins Lookout, Queenstown

Staff were friendly and accommodating as we arrived to Queenstown late due to plane landing delays that evening. We booked the twin bunk room and surprised at how big the ensuite toilet was - it could have been another room! Standard hotel amenities but we're especially delighted by the hot beverage vending machines as it provided us with a convenient pick-me up coffee whenever we needed it (travelling takes a toll on your body, for sure!). Social and dining spaces were plenty and the view at the rooftop that overlooked Queenstown was beautiful. Overall, a good stay but wished the app was less buggy and doesn't log guests out when we're offsite too long.

We really enjoyed our stay at this hotel. We were a family group so we required three rooms. Everything was beautiful, comfortable and cosy. However the highlights were the evening meal(s) we had at the restaurant. We stayed three nights and had such a wonderful time the first night we dined at the hotel that we ended up eating there every night. The menu was comprehensive, our group ordered widely and we all enjoyed each dish. I particularly loved the pumpkin soup, but the steak and pork dishes as well as the hamburgers , were equally popular. Attention was paid to detail, and this was especially the case with the deserts and their superb presentation. The staff were cheerful and generous and made us feel like welcome guests.

Booked a 6 bdrm apartment, in one room we found a pair of disgusting slippers under the bed, a pair of socks left inside the wardrobe, and a bath towel hanging behind the door. Window latches gone off 2 windows and tv in second lounge didn't work. To their credit they did fix one window and taped the other shut - note, sellotape does not keep a window shut for long... There are also no plugs to any of the bathroom sinks - it's pretty disgusting brushing your teeth and looking down the sinkhole at previous guests hair :( We went for the 6 bdrm apartment so we could all be together (& also booked a 2 bdrm for extra family), I certainly paid a premium for this as we could have got a couple of 3 bdrm places for a lot less. I did expect it would be overall cleaner and nicer than what it actually was so was pretty disappointed. The bathroom items provided are basic and no facecloths provided. Only 2 dishwash cleans could be done with what was provided in kitchen. No coffee sachets except decaf, and while there was a hot choc tin, it was almost empty and I’m not using something that many others have stuck their hands in. The dining chairs fabric is disintegrating and bits of the white material end up all over the floor (we would have like to have vacuumed halfway thru our stay because of this but there was no vacuum cleaner or broom). Nowhere on their website (that I found) did it say the apartment was over 3 levels – something my 75 year old mother did struggle with a bit, again this would have been a flag for us. So overall, it was handy being together but the apartment seemed old and tired and really not worth the price we paid. I did email the place to relay all my concerns, they have chosen not to reply to me. I also see on their website they only have reviews that they have sourced from elsewhere (I can't leave this there direct) so they choose the good ones...

The front desk staff is outstanding .Very helpful and friendly . The rooms are lovely .. the in room fireplace is a great touch ! The spa is great - very professional! The food and beverage needs to be improved .Stacks is ok.. but when I went , 1 hour before closing they were more interested in closing than they were in getting my order correct . The bar snacks at the Pinot pit need more variety and healthy less expensive options.

We wanted to stay close to the airport, a short drive to town, with easy access to the highway towards Te Anau/Milford Sound. This hotel ticked all the boxes. At first arrival, we entered the parking lot and noticed how tight and small the parking spots were. After an elevator ride up to the lobby, we met with staff who were very professional and kind. We went to our room which was nice and updated, had a great view, and a spacious floor plan. We did have an issue with the sink, where it was clogged when we got to the room. While we went to visit Queenstown, a staff member unclogged the sink but didn’t clean it so when we arrived back, the residue from the clogging was still in the sink. A disappointment, and ironically a perk, was the small balcony. Most of the small balcony was used up by an air conditioner. The positive is you had a nice view of the mountains and Queenstown. The bed was large and comfortable. The couch, living area, and kitchen were really nice. We really enjoyed the shower and took advantage of the hot water while we had it. Overall we enjoyed our stay. The DoubleTree cookies are always a plus too.

Our experience from check in was a bit disappointing. The assistant took ages to find our booking then rattled off a lot of information re parking etc. If there is a lot to be relayed please put it on paper and give it out at check in. Our plans the next day were shattered when we went into Queenstown and found that a running event-marathon etc was on. No parking, centre in gridlock. It would have been great if the check in assistant had given us that information (or a note could have been put into our room) to save us lots of stress the next day. Our room was clean but very small. Bed only in the room- no space for anything else, no table or chairs. There are shops and eateries within a short walk and it is close to the airport.

I stayed at the La Quinta Wyndham for 2 weeks in March of 2023. I didn't rent a car. The friendly staff went out of their way to teach me how to be able to travel around Queenstown New Zealand via the public transportation system. House keeping was excellent. They even put my dirty dishes in the dishwasher at times for me.

Friendly front of house and house keeping staff. Although there are staffing shortages everywhere, the staff here were always available and helpful. Our house keeping team although on a 3 day turn around service, did not get to service our room while we were there, offered towels and extra tea, coffee without hesitation when requested. Thank you so much! The decor is quite out dated and while at first it was off putting, (cream/green interior hallway and furniture, corridor stained carpets, seeing the size of our room and how clean it was made up for it. The bed was a king/possible super king, very comfortable and extra pillows provided. The continental breakfast is more than sufficient. Again the waiting staff I approached where happy to top up, add more (the pastries). Thanks for a wonderful stay!

很英式的MOTEL，雖然在同類型汽車旅館裏算貴的。老闆熱情，主動介紹箭鎮。房間熱水壓力很大，床墊很舒服。

What a wonderful place to stay! Really helpful and friendly staff, very clean facilities, lovely setting with park next door, nice indoor and outdoor cooking and eating spaces, great coffee cart on site, 4-Square grocery shop just around the corner, short walk to nearby river and historic town centre, lots to see and do nearby. Already looking forward to my next visit :)