Hotel berhampiran Iglesia Ni Cristo - Lokal ng Templo Central, Bandar Quezon

Clean bedroom, great service, warm staff, good Filipino breakfast, good pool for little kids, bathroom has clothes line to hang swimsuits, has plenty of drinking water in-room, dental and vanity kit provided, slippers and bathrobes are available

It is probably one of the finest hotels in Quezon City. The rooms are spacious and the service is really good. Amenities are decent enough such as the pool and lobby reception where they hold breakfast every morning. Will surely comeback and stay here again.

I had an excellent stay at Richmonde Hotel Eastwood! The staff were very accommodating, and I want to especially commend Cate from the reception for her outstanding service. She was warm, professional, and made the check-in process so smooth. Cate went out of her way to make sure we were comfortable and had everything we needed during our stay. I also want to commend the bellboy's for going extra mile in helping us with our luggages. The room was clean and cozy, and the location is perfect—close to shops and restaurants. Overall, a great experience, thanks to Cate and the rest of the team!

We absolutely loved the vibe and ambiance of the hotel, which makes it even more disappointing to say that our entire experience was ruined by the poor service. We arrived early to ask if early check-in was available. We completely understood when we were told that check-in starts at 3:00 PM, so we left for lunch and came back exactly at 3:00 PM. Since we had already completed the check-in process earlier, we expected to receive our room key without any issues. Instead, we were told that our room was still not ready. What made the situation even more frustrating was seeing other guests who were just checking in receive their room keys while we continued waiting. After waiting for about 30 minutes, we were finally given our key card—only to discover that it didn't work. We couldn't even enter our room and had to return to the reception, where we waited for almost another 30 minutes while the staff tried to figure out what was wrong. The most disappointing part was that I had to follow up multiple times before anyone offered us another room. There was very little communication, no sense of urgency, and no apology that made us feel our time was valued. We booked this hotel specifically because we were attending a concert and wanted a comfortable place to rest and freshen up beforehand. Instead, because of the delays, we had no opportunity to shower, change comfortably, or even rest. We ended up going straight to the concert feeling exhausted and frustrated, which completely defeated the purpose of booking the hotel in the first place. Our room was at Richmond Eastwood. While I understand it may be managed separately, the staff from Richmond were the ones assisting us. Unfortunately, it genuinely felt like guests who booked directly with Richmond were given better treatment and priority than those who booked through this property. Whether or not that was actually the case, that was certainly how the experience made us feel. When we checked out, the staff gave us a complimentary cake, which we appreciate as a kind gesture. However, by that point, the damage had already been done. The delays, inconvenience, and frustration had already ruined our mood and our overall experience. While the cake was a nice attempt to make up for what happened, it couldn't undo the time we lost or the experience we were hoping to have. It's unfortunate because the hotel itself has so much potential. The ambiance is wonderful, but great facilities mean very little when the service falls far below expectations. We left feeling disappointed and would think twice before staying here again.

Quality Service Comfortable accommodation and good location! Price: I booked this with Trip.com with affordable price. Place: This hotel is closed to different malls and transportation terminals. It is really accessible. For the room : studio room for solo traveller like me is already good and it is comfortable the soft bed and nice table for working space .... food is great - rice meals and pasta salads and bread , hello to the lady who prepare the omelette... People:Staff are friendly and they assist you what ever you need something. They follow up also guest who still not eat their breakfast . From the security who always smile and greet the guest , their bell boy who assisted me from lobby to the room and to HKP and give some towels , thanks . Overall :10 /10 satisfied guest for quality service

staff were efficient and accommodating, concerned regarding safety A/C in good condition and water supply abundant

Its nice place to stay,its so clean and they have great amenities to enjoy when you want to relax like swimming pool and gym,staff are approachable and well mannered..thank you winter hotel..i always comeback here..

I recently stayed at Harts Hotel in Bago Bantay, Quezon City, and overall I had a pleasant experience. The hotel is budget-friendly and conveniently located near major establishments such as SM North EDSA, TriNoma, restaurants, convenience stores, and public transportation, making it very accessible for travelers and business guests.

The location is good near MRT and Mall. I suggest you must change to Blackout curtain because when we woke up in the morning, the light are directed on us.

The staff was super friendly, but there were a lot of amenties described here that were not available, such as the pool and gym. Our AC in the room wouldnt turn on initially as well, and I had to ask someone to come in to get it to start (apparently there wasnt enough batteries in the AC remote!) Also, the front of the hotel was undergoing construction, so they couldn't provide us with a place to park, which was inconvenient. On top of this, I have asked for late checkout the night before, which the front desk person said it would be possible since the hotel was a bit empty, but the next morning, the person on the front desk insisted we needed to pay PHP 450/hour for late checkout. Overall though, I liked the room and the night shift front desk and would definitely want to visit again once construction is done.