Hotel Holiday Inn Express di Quito

We stayed here in late June after our plans to stay in Old Town were scuttled by Quito general strike and demonstrations. We found the hotel to be closer to a regular Holiday Inn rather than a Holiday Inn Express. The room and bathroom were a comfortable size. Comfortable beds and nice bathroom layoutBreakfast spread was kept hot and fresh and featured egges etc and Ecuadorian items. For the early birds there was a cart with coffee and a few breakfast snacks to tide one over till breakfast area opened. The area has a few local restaurants and a couple of restaurants next door. Many things were closed due to the general strike. But the area is a generally pleasant area with Quito's Carolina Park and Artisinal market with an 20 minutes or so walk. The telefrico a short cab ride away. The gym is on a top floor and one could use the equipment while enjoying the skyline views of quito. A nice way to enjoy a workout. Perhaps the best reason to stay here, however, is the staff. Breakfast area staff went out of their way to be helpful and get our day started on a high note. Front desk staff answered questions about the limited options available to guests due to the situation in Quito with honesty and professionalism and helpful advice. Special recognition for Maria at the front desk and German of the concierge staff for their assistance with friendliness and courtesy and above all understanding of the situation in Quito with the requirements of thir tourist guest. Not necessarily an easy task to balance but they did the job and balanced the various things in a marvelously guest friendly way and not skipping a beat in being helpful and effectively communicating with great command of English. Thanks for a good stay in difficult circumstances.