Hotel berhampiran Banter by Piercing Pagoda, Racine

This is my go to hotel when I come to Racine area for work. Very nice facilities and great staff. I want say thank you to Rick one of the front desk staff, I had a problem with my room and was late in the evening within ten minutes he had me moved into another room problem soled. I would highly recommend this hotel.

Our first room was on the 5th floor. After stepping out the first afternoon, our key cards did not work. After multiple trips to the front desk, the receptionist determined that they needed to call maintenance. Maintenance did not arrive with the correct tool and soon returned with a glorified coat hanger to break into our room. After determining the entire lock unit needed to be replaced with no estimated time of repair, we had to request to be moved to a new room as it was not offered to us. Our next room was on the 2nd floor, below ground level. The shower did not drain, the sink did not drain, the toilet was difficult to flush. There was a large and dark stain on the carpet. There was large water damage on the dresser unit. There was a broken shelf in the shower. There was no towel hook in the bathroom, only holes where a hook used to be. There was a hair on the pillow. There were stains on another pillow. When we woke up the next morning, our clothes were damp from the humidity in our room even though we had the AC running. We returned to our room late that night after attending a family wedding. Someone had been in our room and it wasn't housekeeping. The bed wasn't made and the trash hadn't been emptied. The sink drain had been closed and the sink was full of dirty water. The AC settings had been changed on our unit. We contacted reception and they were unable to offer us an explanation of who had been in our room which was very unsettling. They told us every room was full so they were not able to offer us a different room. We called around to other hotels in the area and they were unfortunately all full. We had no choice but to stay in our room feeling unsafe because we didn't know who had access. We got very little sleep in our damp sheets and checked out the next morning. I spoke with the manager 2 days later who informed me that maintenance had been in our room. No one told us before, during, or after maintenance entered our room. They didn't clean up after themselves. After my discussion with the manager, we had our 2nd night refunded. My bare minimum requirement for hotels is that they are clean and safe. This hotel was neither during our stay.

Staff was friendly and professional. Warm cookies on arrival. Room was spacious and clean with a decent view of the green lawn and shrubs/trees from the room window and the hall window. Bathroom had double sink and double shower (no tub, which was fine with us). Shelby Campbell’s restaurant was fantastic. We ate there for dinner and the included hotel breakfast. For dinner we sat at the sports bar and enjoyed whatever game was on with the bartenders and other guests. The bartenders created a very friendly atmosphere. Food was good—burgers and stepped-up comfort options made well. The included hotel breakfast was fantastic—not a buffet—you order off the menu, limited options but the usuals. I had the best veggie omelet ever. Thank you! Will stay again.

A pleasant four-night stay in this clean and quiet hotel that we used as a base for exploring parts of Wisconsin. Very impressed with the staffing levels, from housekeeping to front desk to breakfast attendant. Our “suite,” which consisted of a sofa bed in addition to the usual room furniture, was roomy with good beds and lighting, plenty of plugs for chargers, etc. and great drainage in the bathroom (though the low-flow shower head is a pain). My wife, who enjoys swimming, loved the well-maintained pool and hot tub. The location is right off the interstate and a short drive to the airport and downtown. A shoutout to Regina at the front desk, who was extremely helpful when we used the copying and fax equipment in the lobby. Any issues we had with the hotel were minor – a sticky bathroom door and an adequate but unexciting breakfast (though the attendant did a fine job refreshing the breakfast items and keeping the dining room clean. Overall, high marks and satisfaction with the pricing. This is a good place to consider.

離機場4分鐘左右車程，旁邊沒什麼吃的地方，要打車出去