Hotel berhampiran Ragusa, Ragusa

When we arrived a lady at reception helped us to carry our luggage to our room. We slept very well indeed because the hotel was situated in a quiet street, yet very close to the centre of Ragusa Superiore. It was amazing to walk and cover virtually the entire area to see the charming historic sights including so many churches in both Ragusa Ibla and Ragusa central, and to hear their bells chime regularly, was a beautiful experience. At breakfast, ladies greeted us, and each time we wanted certain edibles, the ladies came to our assistance. De Stefano's Director, was exceptional and made our stay perfect by going the extra mile, offering advice if we needed anything out of the ordinary. What a welcoming professional she is, always homely, smiling and happy. All the staff were terribly friendly and helpful, and so very eager to please and the service was first class. The room was kept in pristine condition and the bed was extremely comfortable. The hotel's position was fine, close to the many steps down and up to Ibla, and then up to the centre of Ragusa to go shopping or sightseeing there too. Restaurants were plentiful and with a little detective work, we found brilliant eateries off the beaten track and oh my, the variety of so so tasty cannoli became mind boggling. The venues that stood out for us for dinner were La Taverna Del Lupo, authentic and one we kept going back to, Trattoria da Luigi, Trattoria La Bettola and if you do not mind walking off a heavenly meal, then you must dine at Trattoria nto' Cumannanti, what a down to earth fun place with bustling atmosphere to enhance your taste buds. For lunch or a bite to eat, you have to go to Benvenuti al Sud, small family run with fantastic home cooked meals, and for an incredible variety of yummy delights we found ourselves returning often to Caffé Sicilia which had everything, and finally look out for fine bakeries such as the Panificio Carpenzano located in Corso Italia, and others presenting scrumptious and wholesome snacks. We had a wonderful stay at the De Stefano Palace Luxury Hotel. It was a fantastic holiday and it was a real pleasure to stay at the De Stefano. We found The De Stefano Luxury Hotel superb, and Ragusa Superiore and Ragusa Ibla were fine examples to see Sicily's splendid architecture. Well done De Stefano, truly recommended.

Sono stata li con marito e 2 bambini in occasione di una maratona. Tutto perfetto. Struttura ristrutturata da poco e con buon gusto. Check in e check out in orari comodi, con istruzioni chiare e la gentilezza di venirci incontro. Stanza ordinata, pulita e con tutto il necessario, anche angolo cottura. Letti comodissimi. Ris andamento e clima, insomma tutti i comfort. Colazione per accontentare tutti i gusti e la signora in sala molto gentile. Insomma davvero perfetto soprattutto x chi viaggia in macchina perché c'è un comodo parcheggio

Trovato su booking, chiamato e stati ieri da ritorno ospedale Giovanni Paolo Ii Intanto disponibilità incredibile, personale eccellente dalla reception ai camerieri. Stanza n. 23 stupenda, con bei servizi, patio x aperitivi e relax, piscina stupenda e cena con ambiente intimo e rilassante Lo consiglio vivamente a tutti Voto 10

Used this place as a base for touring the hill towns of South East Sicily. We found it well located to get to Scicli, Modica and of course Ragusa. All within 20 minutes drive. We arrived late on a Sunday and helpful lady on reception gave us great recommendation. Lovely big room, spacious parking area and big plot to roam. Inviting swimming pool with lots of loungers - bit too cold to use in May though. Poppies and wildflowers abound the grounds. Environmentally conscious theme. Local products well in evidence at breakfast. Good choice of food and great fresh blood orange juice! Overall incredible value. Would come back!

We first visited Modica Palace Hotel last summer and loved it so much we decided to return. We soon found that things had dramatically changed. We were old the hotel had changed hands. Skeleton staff, dinner that used to be amazing but now on a set menu that never changes so for us with the half board would have meant eating the same things for a week. The staff tried to help but we were not enjoying our meals at all. There were only 4 people dining in the restaurant each night whereas last year it was always full and despite this we had to wait for hours to be served. On more than one occasion our food did not arrive as ordered and we sent it back. On our last night I ordered a steak well done and I received it rare at which point we just got up and left. It is obvious that there are issues at management level, cost cuts is the one standing out but what was unacceptable was the Manager's behaviour. When we asked for a refund on our meal he got angry and his behaviour was quite aggressive, he told us there were no problems with the hotel and the reviews were good. He was not interested in listening to our feedback and he just left while we were talking and slammed the door on us. If I was the owner of this business I would be worried. A good manager always tries to accommodate customers and listen to their issues even act out on them so that customers do actually go back. I have recommended this hotel to so many people but will no longer do that and definitely will not return. It's such a shame.